I Am The Agent Reviews 191

TrustScore 4 out of 5

3.8

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Rated 4 out of 5 stars

We have been using I am the Agent for 4 years letting our flat. We have been successful in finding suitable tenants. Our advert seems to have been quite widely circulated and response has come quit... See more

Company replied

Rated 4 out of 5 stars

We use I Am The Agent and it's a great way to advertise widely via one portal and is cost effective. The service from their staff has been quick, efficient and helpful. The one improvement they can... See more

Company replied

Rated 4 out of 5 stars

Overall very good. The support team were excellent and responded very quickly to questions and proactively sent useful information at each stage. The automated aspects need some work, particularly t... See more

Rated 4 out of 5 stars

Everythings been very effortless and smooth with IamtheAgent from the start. I actually forget I am letting my flat until the statement comes in. The only thing I would say to improve the service i... See more

Company replied

Company details

  1. Real Estate Agents

About I Am The Agent

Information provided by various external sources

Whether you are selling a house using our online estate agency or renting your property online - you're in control at I Am The Agent. Whether you live in a studio flat, a houseboat or a cottage in the country, selling or renting your property doesn't need to be one of the most stressful and costly experiences of your life!

At I Am The Agent the clue is in the name - we provide maximum exposure for your sale or rental at a minimal cost and we negotiate directly with the property buyer or tenant. You can advertise your property on all the major sites. After all, you wouldn't leave a stranger to choose your holiday destination or buy a car for you, so why give someone else control of your biggest asset? We'll help you keep an eye on the purse strings and make sure your property is seen by millions.

We pride ourselves on the service we give our clients and like to be as transparent and friendly as possible doing 'what it says on the tin' is our motto. We want to allow home owners to take control of the sale or rental and save them thousands, that's all and that's what we started for 5 years ago.

We also love our tenants and buyers, we pride ourselves on no up selling and no hidden fees it's free to search for properties at I Am The Agent.

I Am saving. I Am in control. I Am The Agent.


Contact info

3.8

Great

TrustScore 4 out of 5

191 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent value for money and hugely professional service

I used I Am The Agent to sell a flat and would recommend them to anyone. It was the easiest and best value property transaction I've experienced in over 40 years of buying and selling property. Knowledgeable staff who are happy to go out of their way to help and advise.

August 3, 2016
Unprompted review
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Reply from I Am The Agent

Dear Elena,

We really appreciate you taking the time to review us on Trustpilot.

The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards

Client Services Team

Rated 5 out of 5 stars

So easy to use!

Had my property listed within 5 or 6 minutes. Definitely would recommend this site if you want a quick and easy way to advertise your property!.

August 2, 2016
Unprompted review
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Reply from I Am The Agent

Hi Rob,

Thank you very much for taking the time to review us on Trustpilot.

The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards

Client Services Team

Rated 5 out of 5 stars

Brilliant

Sold my house 12 days over 35 enquiries well pleased, saved £8k, highly recommend.

August 2, 2016
Unprompted review
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Reply from I Am The Agent

Dear David,

Thank you very much for taking the time to review us on Trustpilot.

The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Best regards

Client Services Team

Rated 5 out of 5 stars

Absolutely over and above for the money

We've used the team a couple of times for a property sale and several rentals and I can honestly say they went over and above on the service. We get a call immediately when placing every order, we get a board, comprehensive valuations, property performance, photos, texts and more along the way. It's half the price of other agents and no hidden costs, I have used most of them and believe me you can't get anything more than a call centre at best. I have recommended them to many friends and will continue to do so.

August 2, 2016
Unprompted review
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Reply from I Am The Agent

Dear Sally,

Thank you very much for taking the time to review us on Trustpilot.

The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards

Client Services Team

Rated 5 out of 5 stars

Really pleased!

Great service, easy to use. Let my flat in days.

Wouldn't hesitate to recommend it.

August 1, 2016
Unprompted review
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Reply from I Am The Agent

Dear Graham,

Thank you very much for taking the time to review us on Trustpilot.

We are so glad you let your flat within days!!!
The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards
Client Services Team

Rated 5 out of 5 stars

Great Service

A great way to rent a propert and cut out the cost of agents.

August 1, 2016
Unprompted review
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Reply from I Am The Agent

Dear Jermaine,

Thank you very much for taking the time to review us on Trustpilot.

The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We are glad that you achieved significant cost savings by using our self service platform.

We look forward to helping you again soon and thank you again for your support.

Best regards
Client Services Team

Rated 5 out of 5 stars

Great, simple service

Quick, easy and cheap to use!

July 31, 2016
Unprompted review
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Reply from I Am The Agent

Dear Pedro,

Thank you very much for taking the time to review us on Trustpilot.

The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Best regards
Client Services Team

Rated 5 out of 5 stars

Superb service at an amazing price!

We recently put our flat up for rent with I Am The Agent. I was a little reluctant at first to use an online estate agent but when I compared the price to the high street agents, I thought we would be mad not to give it a try. All my reservations were proven wrong from the start. It was so easy to add our property and upload the photos and enquiries started the very next day. Once we found a tenant, I was initially nervous about handling the next steps. Again - proven wrong. I Am The Agent guided us through each and every step answering all my questions by email along the way. References, Gas safety, Contracts - all done so easily and at a fraction of the price of what we were quoted by high street estate agents. I can honestly say I think online estate agents are the future and will be recommending I Am The Agent to all my friends!

July 31, 2016
Unprompted review
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Reply from I Am The Agent

Dear Clare,

Thank you very much for taking the time to review us on Trustpilot.

We are so pleased to have assisted you in your first successful listing.

The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a glowing review.

We look forward to helping you again soon and thank you for your support.

Kind regards
Client Services Team

Rated 5 out of 5 stars

Great online agent

Great company, let 2 places, never any voids as I am in control of the marketing. Very helpful always can get hold of someone. Site is easy to use and get lots of extras.

July 30, 2016
Unprompted review
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Reply from I Am The Agent

Dear Sam,

Thank you very much for taking the time to review us on Trustpilot.

We are so glad our platform has continuously met your expectations.

The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards

Client Services Team

Rated 5 out of 5 stars

Easy and efficient

Simple to use, valuation information really helpful, well informed staff and great outcome.

July 28, 2016
Unprompted review
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Reply from I Am The Agent

Dear Martz,

Thank you very much for taking the time to review us on Trustpilot.

The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Best regards
Client Services Team

Rated 2 out of 5 stars

Expect more from a service we pay for.

We chose not to directly manage our property as we wanted an arms length relationship with any tenants, but more importantly to ensure they had a dedicated way of always contacting someone should they need anything during their tenancy (having rented via an awful agency ourselves once, we wanted them to have a better experience with our property). As it turns out, we usually have to chase for replies, have had to correct documents you issue and had no choice but to simply put up with our itinerary report not being fully carried out. Wouldn't recommend.

July 28, 2016
Unprompted review
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Reply from I Am The Agent

Hi Marie,

Thank you for your feedback.

Having provided a service to you for so many years we were a little surprised and disappointed with your negative experience with this particular transaction.

We apologise that our services hadn't met your expectations on this occasion but we hope that this isolated instance doesn’t undermine our years of providing a service to your satisfaction.

We have taken on-board your feedback and will continually look to improve our services.

Please feel free to give us a call if you would like to discuss further.

We look forward to giving you a better experience in the future.

Best wishes
Client Services

Rated 5 out of 5 stars

Very easy and helpful

I researched a lot of on-line Agents and compared services offered against price and I can honestly say that I have not regretted choosing I Am the Agent. The website is easy to understand unlike other competitors and simple to use. Uploading information was straight forward. They even phoned me up to tell me that their price will increase shortly, but as I was not ready to go live I could still secure the current price. This was followed up with a very nice phone call and the offer to send a For Sale board out in order to be readily available. So far they could not have done more and I am looking forward to go live and sell my property with I Am the Agent.

July 28, 2016
Unprompted review
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Reply from I Am The Agent

Dear Elwood,

Thank you very much for taking the time to review us on Trustpilot.

The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards
Client Services Team

Rated 5 out of 5 stars

A great company that enables the landlord or seller to cut out the over-priced middleman

I think the very conception of a company such as this is brilliant, and long overdue. Everyone should be able to decide whether they want to pay more or less in selling or renting their property, depending on the level of service that suits them. For example, plenty of people do not want to give away a % of their house sale proceeds for a job they could do themselves. The website is easy to use, and it's easy to put up your property for rent or for sale. I would highly recommend using I am the Agent to everyone.

July 28, 2016
Unprompted review
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Reply from I Am The Agent

Dear Lydia,

Thank you very much for taking the time to review us on Trustpilot.

The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards
Client Services Team

Rated 5 out of 5 stars

Good service and great value

I have used this service twice and wouldn't rent our flat any other way now

July 26, 2016
Unprompted review
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Reply from I Am The Agent

Dear Mark,

Thank you very much for taking the time to review us on Trustpilot.

The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards
Client Services Team

Rated 3 out of 5 stars

Duration of sale

The service is ok with email and text details of interested clients. I do feel there shouldn't be a timescale of 12 months to sell in the current climate this appears to be longer.

July 25, 2016
Unprompted review
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Reply from I Am The Agent

Dear Yas,

Thank you very much for taking the time to review us on Trustpilot.

We believe 12 months advertising time for a sale property is generous and most of competitors offer about six months for a sale. However, we will take your comment on board in case we can make changes to timescales in the future.

Please don't hesitate to contact us as we will be very happy to talk to you about the timescale for sales.

Kind regards
Client Services Team

Rated 3 out of 5 stars

works fine but more expensive than similar sites

similar to many other sites and does its job okay but I have now moved to
another site that undercuts their charges and is just as good.

July 25, 2016
Unprompted review
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Reply from I Am The Agent

Dear Mannie,

Thank you very much for taking the time to review us on Trustpilot.

There are variable packages available in the online sector, but we do believe our service is highly competitive in terms of both time offered for the listing and the support offered.

We will be very happy to speak to you to discuss this if you would like to consider us next time you are letting a property.

Kind regards
Client Services Team

Rated 5 out of 5 stars

Easy to use, substantial savings

I used Iamtheagent to market my property for rent in 2014. Very easy to use, clear pricing, worked well. Rented my house in a couple of weeks resulting in substantial savings in agents' fees.

July 25, 2016
Unprompted review
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Reply from I Am The Agent

Dear Britta,

Thank you very much for taking the time to review us on Trustpilot.

The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards
Client Services Team

Rated 5 out of 5 stars

Excellent service

I Am The Agent is very easy to use and update.
Good number of enquires makes letting easy.
Staff are friendly and helpful.
Excellent service all round.

July 21, 2016
Unprompted review
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Reply from I Am The Agent

Dear Peter,

Thank you very much for taking the time to review us on Trustpilot.

The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards
Client Services Team

Rated 5 out of 5 stars

Amazing! This changes EVERYTHING!

This service has totally changed the process of renting out property. It's been simply incredible. Easy to use, very friendly staff. I couldn't be happier.

July 20, 2016
Unprompted review
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Reply from I Am The Agent

Dear Pete,

Thank you very much for taking the time to review us on Trustpilot.

The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards
Client Services Team

Rated 4 out of 5 stars

Great way to let your property

We have been using I am the Agent for 4 years letting our flat. We have been successful in finding suitable tenants. Our advert seems to have been quite widely circulated and response has come quite quickly.
Suggestions for improvement include a more flexible way of editing our photos and some way of including feedback on our experience with tenants.
Thank you.

July 18, 2016
Unprompted review
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Reply from I Am The Agent

Dear Ann,

Thank you very much for taking the time to review us on Trustpilot.

The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review. We are currently updating our photo editing option and hope this will be much easier to use in future.

We hope to help you again soon and thank you again for your support.

Kind regards
Client Services Team

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