I recently purchased a backlit LED mirror and I couldn't be happier. The quality of the glass, the brightness of the LED, and the elegant design make my bathroom look like a high-end spa. Shipping... See more
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Review summary
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Based on these reviews
I had few concerns about sizing before placing my order. Harleen from customer support took the time to answer all my questions in detail and even followed up afterward. That level of care is rare the... See more
With IB you will definitely pay a premium but you will also get a higher grade product with responsive support. Trust me, in this category of imported goods, you need a company that is responsive... See more
We purchased 3 Galaxy medicine cabinets and had manufacturing issues with 2 of them about a year or so after installation. IBMirror not only replaced them, but was quick to send us a replacement free... See more
Company details
Information provided by various external sources
We, being a top-notch mirror supplier, promise you to offer modern lighted bathroom mirror of supreme quality. Buy Defogger mirror at affordable prices.
Contact info
France
- www.ibmirror.com
4.6
Excellent
792 reviews
Replied to 60% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Beautiful just what I wanted!!!’
June 7, 2024
Customer service is amazing
Customer service is amazing! Everyone is so kind and very helpful!
June 3, 2024
Fantastic customer service
Fantastic customer service. They helped me make the right choice with information that was super helpful. I wouldn’t hesitate to order another Mirror from them. And the product looks fabulous, a good value.
April 8, 2024
I loved the quick response
I loved the quick response. They had great follow-up. They answered all my questions. The products got here on time or a day before. Wonderful experience.
April 5, 2024
Perfect shipment
We received the mirror in perfect condition. It was packed very well. We haven’t installed it yet because it is for a new house we are building but so far so good.
April 4, 2024
Low light level
The light level of the mirror backlighting is too low, especially based on the price, which is much higher than competitors. It also leaves light gaps at the corners.
March 10, 2024
Mirror was cracked at the seams and…
Mirror was cracked at the seams and when I reached out to customer support, no help was given, just a discount on a future purchase.
March 6, 2024
Dissapointing customer service on returns
I love the mirrors but the return policy is awful. I accidently ordered the wrong mirror still in BOXES and IB Mirror would charge me an arm and a leg to return it so I won't be using them again.
March 4, 2024
Great products with great customer…
Great products with great customer service! Will definitely purchase from this company again.
March 6, 2024
Mirror damaged in shipping
One mirror arrived with a chip in the mirror. Not sure why or what the cause is. I had the mirror for about 2 weeks before we opened it so we could install it on the job. I'm sending a response today.
February 27, 2024
We tried to order the mirror 3 times…
We tried to order the mirror 3 times and 3 times it came broken.
January 10, 2024
The woman helping me was outstanding!
January 5, 2024
Second time to purchase from IB Mirror
The mirrors were packed incredibly well. My installers had no problem with installation and they dim properly. I love them. This is my second purchase and this time I put them in every bathroom in my new build!
January 10, 2024
No matter how hard you try, you cannot find a better mirror
I am an interior designer and have specified IB Mirrors many times for clients, they love them ! Recently I updated my own bathroom and used two Chic Oval Black frame mirrors 28 x 48. Every time I look at them I feel so happy that I had the opportunity to place them in my own home. This is definitely a 5 star +++ Product !
January 9, 2024
Beautiful mirrors.
January 4, 2024
Love the mirror
December 11, 2023
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