iBroke My Gadget Reviews 

455
TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Having broken my iPad screen contacted I broke my Gadget who fixed the screen within the hour. Can’t fault the service at all.

Rated 5 out of 5 stars

Hassan the 'wizard' performed his magic yet again!! Not only can he fix my iphone when its been frisbed off my car roof or when a truck drove over it - he has now managed to massively impress me again... See more

Rated 5 out of 5 stars

I needed a new samsung phone. Remembered excellent service 3 years ago so returned. Wonderful ... Love my new phone and a brilliant transfer of data photos contacts etc. brilliant price better than... See more

Rated 5 out of 5 stars

iPad was condemned at Apple Store as irreparable so went to compare prices of new ones at John Lewis. Happening to pass iBroke My Gadget en route, called in on the off-chance and technician with super... See more

Company details

  1. Electrical Repair Shop

Information provided by various external sources

We’re your one-stop-shop for all electronic / gadget repairs & refurbs. Get peace of mind knowing we’ve been established for over 10 years and provide a lifetime warranty on most repairs. How good’s that?! Stores in Westfield, Putney, Woking, Basingstoke, Camberley & Bracknell.


Contact info

4.9

Excellent

TrustScore 5 out of 5

455 reviews

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No recent history of asking for reviews

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4.9

All reviews

(455)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Can't fault the service

Cannot fault the service, from first phone call to ensure that they could replace my phone's battery straight away, to receiving my phone, all sorted out. I would definitely recommend, and go back again should I ever need such a service again.

June 9, 2019
Unprompted review
Rated 5 out of 5 stars

Great service.

Would use these guy’s in preference to Apple. Service and perseverance in fixing the issue with my phone was second to none. They went Above and beyond.

June 9, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service , I thought my phone was beyond repair after it fell off the roof of my car but the staff in the store in Camberley were amazing and had it repaired in 15 mins would highly recommend this repair shop.
Peter

June 9, 2019
Unprompted review
Rated 1 out of 5 stars

Poor communication

Poor communication, very slow delivery. Have still not received my fixed laptop after 6 weeks of waiting. Would not recommend them to anyone I know.

June 9, 2019
Unprompted review
Rated 1 out of 5 stars

Very poor customer service

Very poor customer service, what should have been a 90 minutes repair ended up being over 6 hours.
Plus they broke my iPad and would not accept responsibility. I will suggest using another company.

June 9, 2019
Unprompted review

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