IceboxAuto Liverpool Reviews 146

Bought this car Radio that is supposed to be perfect/Brand New/totally compatible for the Vauxhall Astra mk6.
It fits nice, but USB's don't work properly, it won't connect to a standard DAB unit even though it is supposed to be DAB+ enabled.
App's that come pre-installed that don't work, had to download extra Bluetooth app to get connections, there was no 'User manual or installation manual, was told to find a similar unit and improvise it's manual, and now they are refusing a refund on the grounds it's been installed.

Excellent customer services, very helpful and responded to my initial concerns within the same day with answers to my technical questions.

Highly recommended.

I have purchased new IPS Car Stereo for BMW 1 series. Product was well packaged and you could tell was brand new. It has arrived within 10 days. Rob and the team gave me very useful advice on fitting as my car has optic fibre and had to be reconnected to new plug. Item has many great option such quick Bluetooth, 4K display with car future display such how many litres of fuel is left. This device can also adjust your setting such eco pro or sport despite the fact that originally car did not have this option and that’s a great bonus. Quality of video is great with 4K display and overall very modern look and graphic. Music stream through Bluetooth is good too and retains all original Alpine quality. So far so well and keep finger cross will keep this way. I am sure if any problems appear, Rob and the team will support me.

Very good dealer, fast response and support! Quick delivery

Terrible eBay seller. Item was faulty - had to get eBay to force the seller to accept the returns due to it being faulty and within the 30 day money back guarantee.

Great customer service! Would
Happily do Business again

fast communication, professional customer approach, fast delivery I recommend!!! five stars

Obwohl ich erst sehr skeptisch war in England zu bestellen (wegen der Lieferwege, vielleicht auch Ärger), habe ich mich durchgerungen. Ich habe das Radio nach relativ kurzer Zeit erhalten, alles war okay, inzwischen habe ich es eingebaut und es läuft sehr gut. Ich habe es nicht bereut, das Androidradio ist einwandfrei, gut verarbeitet, da habe ich als Deutscher meine Ansprüche. Kurz gesagt, ich bin sehr zufrieden, inbesondere mit der abwicklung von icebox. Einen Mangel gibt es allerdings, die Gebrauchsanleitung verdient ihren Namen nicht. Das Papier hätte man sparen können. Da sollte von Witson, dem Hersteller nachgebessert werden.
Although I was very skeptical to order in England at first (because of the delivery routes, maybe also annoyance), I managed to get through. I received the radio after a relatively short time, everything was okay, I have now installed it and it runs very well. I have no regrets, the Android radio is flawless, well processed, because as a German I have my expectations. In short, I am very satisfied, especially with the handling of icebox. There is a shortcoming, however, the instructions for use do not deserve their name. You could have saved the paper. Witson, the manufacturer, should make improvements

Excellent seller, I recommend it to everyone. Thank you so much

They are fantastic ! I ordered a radiodrom them and before they sent it they went the extra step to make sure it was the right radio. Upon discovering it wouldn't work in my car they promptly cancelled the order and issued a refund . Great team and great comms.

Ordered CarPlay box to go with my Mercedes ml250.
To begin with it wouldn’t work but rob helped out loads. Always answered my messages and managed to get it going without issues. Great product. Still figuring it out.

Very Helpful, good product, good description, fast delivery.

Here at IceboxAuto, you are well advised from the first second. The staff are always helpful and very friendly. I never felt very good and always understood

Excellent communication throughout. I had issues with the units compatibility with my car. The unit was exchanged and is now working fine. Icebox Auto are highly recommended.

I had a sat nav installed by Icebox a few years ago. The service and value were excellent but the aftersales service has been amazing. Even when my unit developed a fault after the warranty had expired they went above and beyond to help me. Can’t praise them enough.

First class, excellent customer service. Dealt with Rob whilst purchasing my Android headunit and considering the current climate (Covid 19), they handled my enquiries professionally........they're aftersales care was second to none.
Definite 5 star service........

The guys at Iceboxauto are great, they answered all my questions and were so knowledgeable, they were very friendly and the item was a perfect fit. Really pleased with the product and service I received, I would recommend to anyone.

nice service, fast delivery, good comunication.

After buying a unit from these guys a few years ago, they have now moved buildings and expanded, from where I purchased and they installed my new stereo on site.

Efficient, from order to delivery was under one week. I had it installed the week later. Everything is in excellent working order, speakers wired up perfectly.

The guys there are polite and professional, after care is next to none. They make changing a stereo in your car dead easy! Would definitely recommend.