ICICI Bank Reviews 921

We had issue in using the online products. Rang Akansha, she guided us through the procedure step by step with patience and also gave her mobile number if we needed further assistance. Very good customer service

Mere 8 bank me account he es bank ne mere 6700 ek hi din me kate he bina kisi reson ke jb mai us account me hr month pese sakta or nikalta hu bhut hi cheaf bhut hi jyada gtiya kism ke log h na koi customer cere cal uthata he na kuch

I have been using ICICI services for well over two decades now. Services have been consistent and I am happy being their customer.

Very worst serves in the world when I call in 30 minutes then he called 18 mins and after I call back the he said 60 mins.

Don't upload any IDV document online, they are collecting documents and always keep rejecting next day.
Seems fraud and scammer

My brother applied for a car loan. I'm the co-applicant. For one month they kept on verifying our addresses and after one month of this shi_tty service they cancelled our loan application, giving meaningless reasons.
Their customer service is worst. None of the managers picked my call during the loan process. I had to call them with unknown numbers.

These are a bunch of worthless people providing shi_tty services.
After they rejected my loan i applied in HDFC and the loan got sanctioned in 3 days. Guess you ICICI guys should look for other jobs because this bank wont last.

latest experience dated 24/6/2024
ragistry se 2 days pehle bole apka 40,00,000 ka loan nahi hoga
25 days file apne paas rakhi bole aap tenshion na lo ho jayega ji ye ghar ki baat hai
bekaar staaf bekaar system
bad experience with icici

What a waste of time, money and energy. Unknowingly used icici mobile app recharge option and lost money, due to technical problems of the ICICI bank and still struggling to get it solved, going pillar to post with the icici customer care, relationship manager, branch manager etc etc...but no solution

Worst bank I have ever been involved with. They complicate the situation unnecessarily for legal and honest customers.
Withdrawal of my own money is a big problem and to pay someone as well
They don’t provide any reason
I would not recommend this bank to anyone

Worst Indian private bank - ICICI following the footsteps of HDFC. Request sent on 4th June for statement of account to the concerned branch in India copied to Rep office in Abu Dhabi and NO RESPONSE past 8 days ...Rep office in Abu Dhabi with a Customer Service Manager and a Senior RM
in Mumbai both roles fallen flat and proved
these two are failed bankers, incompetent and inefficient...worst LIAR claiming mail was sent by the Senior RM ....to WHOM ! Request made to resend past 28 hours No response both the Abu Dhabi team nor India. NRIs beware of these sheep in wolf clothing out to scam NRIs. Does it take 8 days to provide statement of accounts or respond to the mail request? Shame hope ICICI Customer Service Manager LEARN how well to Con NRIs as his team has mastered the skills !!!

The website is pathetic, absolutely pathetic.. there is no better term than this to use, logs out when it feels like, errors, you can’t find anything in one page, they have mirrored the website to what actually happens in India, run from pillar to post, it’s exactly that way built.
Wish someone with some very little brian cells could do this with a redesign, perhaps a westerner who can get Indians to code , not design..

Worst bank and bank staff with 0 knowledge.

I wanted to do balance transfer and for that mr. Nagesh from kothrud branch approached me.

As per all details provided i agreed with the balance transfer.
They provided me DD and letter by post (nothing was mentioned to submit dd) and after that nothing was communicated.
When i got msg from other bank for my emi then i informed mr nagesh. After that he told me in very casual way that i should have submitted that dd in bank, as if it was my daily job and i should know it.

When i went to submit the DD i got to know that i have to pay additional inr 34000, when same was informed this guy first said yes u need to pay and after that saying to check with bank why they are charging. I informed him it was a foreclosure charges. I was shocked when i heard that he had no idea about it and now i dont have any option but to pay 34k.

Because of his absent mind or not having proper knowledge, I paid 34k.
Never trust this guy or icici bank.
No-one is helpful here.

Very satisfied with the friendly and professional service from Relationship Officer,Mr Binoj George at their Manchester,uk branch. My wife and I had to change our address and update some KYC information on our joint account. On line would have taken a long time and at branch the officer completed all paperwork very efficiently in an hour. Thank you Mr George.30

bank staff and prudential team is deducted premium two times for a year, now hesitating to revert back , coming with several excuses , false commitment as cheque sent to address, but never received it.
later dully filled form given with ID proof to revert back to provided account with cancelled cheque. last 5 months my money is not reverted back and demanding serveral documents , for their own mistake to correct it. its frustrating experience . even DBM is totally non professional staff, not replying to email.
RECEIVED back premium amount after 6 months frustrating nuisance follow up without interest. Shame on such bank.

Worst experience

UPI payments are only allowed via mobile app which is only available in the latest iPhone 15, and older phones such as 14 and 13 are not supported.

poor business experience shows lack of business acumen of the bank

Sir reginall office in vavin in naveen kumar check department person very wost person sir.ladies sex tourcher in bank hours sir.pls remove person sir.

I wish I can give zero for this bank. The staff of this bank is very backwards. They literally ask for your phone to write googles reviews. Specially their Manager Megha Hooda and pranami khund. I had very bad experience with them. They are so fake. The atmosphere is still like india old school and people is not helpful at all. Managers treats everyone like slaves

Sbse third class service hai icici not proper response and totally loss 5 lack home loan bhul se bhi na le ICICI se gareeb Logo lutate hai aur pareshan karte

It was ganesh kumar whom i talked with . He don’t have patience and don’t know how to deal with customers. If a person already know then why he or she will call customer service.