ID-Workz Performance Parts Reviews 

306
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I needed some springs for my car asap as one of the spring collapsed. I chose to get some from ID-Workz. I told them the situation and that I needed them immediately. I dealt with two very accommod... See more

Rated 5 out of 5 stars

Bought some coilovers for my eg civic from ID works mainly due to the fact they were cheaper than the competition. Had an email shortly after placing the order to explain there would be a 5/6week wait... See more

Rated 5 out of 5 stars

Emergency Purchase Following a Rodent under the bonnet. Very fast turnaround and excellent stock levels. Defi Sensors delivered by Fed Ex the following morning. Saved a load of grief & worry. G... See more

Rated 5 out of 5 stars

Idworkz have always provided a good stock of quality products and despatched items quicker than any other parts shop I've used, their customer service is also of the highest quality. Recently an item... See more

Company details

  1. Auto Machine Shop
  2. Racing Car Parts Store

Written by the company

ID-Workz is a UK based supplier of performance and replacement car parts. We supply a wide range of upgrades including suspension, big brakes, exhausts, wheels and engine tuning parts. We also stock standard replacement parts such as service parts, belts, brakes, engine parts and oil.


Contact info

4.2

Great

TrustScore 4 out of 5

306 reviews

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4.2

All reviews

(306)

1 review in the last 12 months

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Rated 5 out of 5 stars

Honest review

Three points for me as a buyer, price, service and reputation. They have always been competitive on price, always carry great stock levels, but if somethings out of stock, expect minimal delays. Excellent communication, always polite, friendly and wanting to help. And I'm not the only one who feels the same way. Excellent company. And I can't fault them.

October 12, 2021
Unprompted review
Rated 5 out of 5 stars

Good people to deal with.

ID-Workz had a delay in obtaining the part from their suppliers, they phoned and emailed me immediately to let me know and to give me options, and they refunded the express delivery fee I'd paid without me having to ask them. I deal with a lot of different parts suppliers and these guys have been one of the best for communication and customer service.

The part itself seems right, but I can't say much more until I get the opportunity to fit it.

September 19, 2021
Rated 2 out of 5 stars

Bought the ram air intake with heat…

Bought the ram air intake with heat shield and the heat shield does not fit at all

September 9, 2021
ID-Workz Performance Parts logo

Reply from ID-Workz Performance Parts

Hi Simon,

Maybe if you emailed us we could assist and possibly swap for the correct kit? That is if you've ordered the correct kit in the first place of course.

Feel free to get in touch and we'll get this resolved: sales@id-workz.co.uk

Rated 1 out of 5 stars

Dont have stock has to get from all…

Dont have stock has to get from all over and dont tell this show as in stock pay for free P&P it tune right on the last day you email him and you get its cov19 card witch is ok if not got stock and send out so tune up befoe the set day not last day be good and get back your email tell what going
I not use

Pay more get else where

August 4, 2021
ID-Workz Performance Parts logo

Reply from ID-Workz Performance Parts

Hi Simon,

Many shipments have been delayed due to Covid and containers are taking a lot longer to arrive in the UK than they were before Covid and Brexit. This is a national issue and not one we're facing alone.

I can't really make sense of the rest of your comment but I can confirm some items that usually take 2-3 days to arrive in stock can now take 3 weeks and we are sorry about this.

Rated 5 out of 5 stars

The service at this place is great!!

The service at this place is 100% top notch every time!

I have never had an issue and the orders come fast. They stock some hard to find parts for certain cars which is great too. My go to supplier for Japanese car parts!

July 14, 2021
Unprompted review
Rated 1 out of 5 stars

Disgusting unprofessional customer service

Purchased a diverter valve and braided brake lines for my car. Was told the diverter valve was out of stock (should have been reflected on the website) and then after being told I would receive it a week or two later, I was told I wouldnt get it until november... 5 months on. The brake lines I got told that even though the website does not mention what number of pieces it is, they only do a 6 piece kit and would have to charge me £38 extra. When I complained that the correct price should be on the website I get told they have ordered me a 6 piece kit but taken 2 lines out due to me not willing to pay more. Then when I ask to cancel the order I get spoken to so rudely stating I am being unreasonable. Such unprofessional and disgusting customer service. I will not buy anything from here. I have one refunded and the other still trying to get refunded.

June 18, 2021
Unprompted review
ID-Workz Performance Parts logo

Reply from ID-Workz Performance Parts

Hi Kev,

Apologies about the GFB item being out of stock. We only keep the popular selling parts in stock and some of the non-stock items can take a while to arrive as GFB UK do not stock them either.

As for the brake lines, there's two kits available for your car which is the 4 piece or 6 piece. You ordered the 4 piece kit but then demanded we sent a 6 piece kit for the same price. As we already explained we could either send the kit you ordered or upgrade to the 6 piece kit at your cost.

Apologies if we came across rude and sorry about the confusion.

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