ID&C Wristbands Reviews 1,723

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including wristbands, lanyards, and badges, noting their excellent print quality and overall appearance. The ordering process is frequently highlighted as easy and straightforward, with many appreciating the quick turnaround and fast delivery, often arriving earlier than expected. People also commend the helpfulness of the sales and design teams, and the overall excellent service received. However, some customers also noted issues with delivery, with orders arriving late or not at all, despite paying for expedited shipping. A few other people also felt that the product quality was inconsistent, citing problems with stitching, uncomfortable materials, or significant color discrepancies in repeat orders.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the high quality of items like badges,... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the excellent printing... See more

Delivery service

People report positive experiences with delivery service, frequently praising the fast and swift delivery... See more

Order

Reviewers mention positive feedback about their ordering experience, highlighting an easy and straightforward... See more

Service

Customers consistently note positive experiences with service, praising the quick turnaround, excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can't really fault them to be honest, when you choose a design and select some basic options it gives you a straight up quote on the website without any fuss. The wristbands arrive on time for our a... See more

Company replied

Rated 5 out of 5 stars

I ordered 200 wristbands for our Church youth work on the 12th of September, and by the Evening of 19th they were being handed out to the kids and teenagers. From start to finish these guys have be... See more

Company replied

Rated 5 out of 5 stars

The lanyards we ordered came out beautifully and everyone at our event loved them! When a crazy shipping SNAFU happened, the customer service team was immediately on top of it, shipping a reprint of o... See more

Company replied

Rated 5 out of 5 stars

We ordered lanyard tags, and every other site I looked at cost so much more and didn't look as nice. These were so easy to create, were a great price, and were delivered quickly. Not kidding-everyone... See more

Company replied


Company details

  1. Digital Printing Service
  2. Event Technology Service
  3. Prints and Signs Store
  4. Promotional Item Store

Written by the company

As a leading supplier of wristbands, lanyards, badges, and key cards, we’re all about delivering high-quality, tamper-proof products that combine speed, security, and customization. Whether you’re organizing a festival, conference, or corporate event, we make sure you get fast, reliable solutions that exceed expectations.

More ID&C Info

Written by the company

Free Delivery
USA Customers - Free Ground Shipping on all online orders. UK Customers - FREE UK delivery on all online orders over £100. Immediate dispatch products for next day delivery available
Fast Production
We offer custom wristbands & lanyards faster than any other UK or USA supplier. We also provide laminate passes, vehicle passes and event guides along with a comprehensive range of RFID solutions across all our products.

Our promise

Quality Wristbands Guaranteed

You won't find a wider range of wristbands with a more comprehensive choice of security features anywhere. What's more, we guarantee the best quality materials and print.

Contact info


4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 4 out of 5 stars

Good results

The online process was fairly straight forward once we could figure out what lanyard our client wanted and the specific features. Quality was decent. Not exceptional print reproduction but it is limited with the dye sublimation process. Simple art is better.

Email updates and order information were good. We did have an issue with a previous order with the Chinese New Year and production times. So we had to go elsewhere.

We did get this order delivered on time and clients were happy.

March 21, 2024
Rated 4 out of 5 stars

Great product and a great price

The price, quality, and shipping were top notch. I would give 5/5 for that alone.
The reason I gave 4/5 is because there is no way to duplicate a design in the cart. I needed 4 different badges, all of the same design with only the text changed. Having to reupload the image and center it to match the previous badge, just to change the bottom text. The site says a design can be duplicated but I could not find a way to do it.
We will 100% be return customers for next year!

March 21, 2024
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Reply from ID&C Wristbands

Hello Dana, thank you for your review! We are working to better our online ordering process any way possible and we appreciate your feedback. Looking forward to working with you again!

Rated 5 out of 5 stars

Quick and easy

Great service, used the design check, get back to me promptly.

Delivered on time.

Thanks!

March 20, 2024
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Reply from ID&C Wristbands

Thank you so much for taking the time to leave your review! We're glad you found our design check service useful! If you have any photos from your event you would be happy for us to share feel free to send them to enquiries@idcband.com to get 10% off your next order! Leah at ID&C.

Rated 1 out of 5 stars

Placed the initial order but never received it.

Placed the initial order (#2200033112) was provided a tracking number. The order was changed to "delivered" by UPS, We never received the order and I initiated an investigation with UPS. I then requested a refund for the order and was contacted by Customer Service Rep. Marcy Butler on March 26, 2024, who asked if we wanted to have the order reproduced. I replied that I did and asked if the order could be expedited as we have several high profile events coming up. As of today's date, April 9th, 2024, I have not received a response and we have still not received the initial order. I have again requested that the order be refunded but again, I have not received any response from ID&C.

March 8, 2024
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Reply from ID&C Wristbands

Hi David, we are very sorry to hear about your experience and issue with delivery due to UPS. I have looked into this further I see where you requested a refund from us on 3/25. We did issue the full refund for your order. I apologize if you did not receive this communication, and I will attempt to send it again for your records. If you do have any further questions or concerns about your order that we can help you with, please call into our offices at 941-739-6935 or email into contact@idcband.com and our team will be able to assist you.

Rated 5 out of 5 stars

Ordered 50 eco matt lam doubled sided…

Ordered 50 eco matt lam doubled sided event badges for lanyards. Pleased with the printing quality of my design. Looked great and the client loved them. Spoke to customer service after i ordered to check it was received. Pleasent and helpful lady. Would use this company again.

March 8, 2024
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Reply from ID&C Wristbands

Thank you for taking the time to leave your review! We're so glad you enjoyed working with our team and we're happy with your Eco Passes - if you have any photos from your event you would be happy with us sharing, feel free to email them to enquiries@idcband.com to get 10% off your next order! Leah at ID&C.

Rated 5 out of 5 stars

Wristbands and lanyards.

The service I received from ID&C was excellent. They emailed me to make sure the design I wanted was correctly spaced along the wristbands and lanyards.
The items when they arrived I found to be of great quality.
I will definitely use ID&C in the future and highly recommend them.

March 5, 2024
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Reply from ID&C Wristbands

Thank you for leaving your review! We're so glad you loved your Wristbands and Lanyards as much as we do - if you have any photos from your event you would be happy with us sharing, feel free to email them to enquiries@idcband.com to get 10% off your next order! Leah at ID&C.

Rated 5 out of 5 stars

Ordered lanyards for our high school…

Ordered lanyards for our high school hockey team. Ordering was super easy and when I reached out with concern I may not have them in time. The person I spoke to ensured me that it would be ready and I actually received them 2 days early. Would definitely order again and recommend to others!

March 3, 2024
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Reply from ID&C Wristbands

Hello, thank you so much for taking the time to write your review! We are happy to hear you received your lanyards in time. Looking forward to working with you again.

Rated 5 out of 5 stars

This company is amazing

This company is amazing. I was able to design completely custom conference badges and lanyards to my exact specifications thanks to great templates from ID&C, excellent feedback from Bear (a phenomenal designer at ID&C), and speedy production and shipping. The badges came back perfectly printed and beautiful on the first try. I cannot recommend these folks highly enough.

February 28, 2024
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Reply from ID&C Wristbands

Hello Jeremy, thank you so much for your review! So happy to hear that your ordering process was easy and that your badges were printed perfectly. I will share your kudos with Bear!

Rated 5 out of 5 stars

The quality of the lanyard is fantastic…

The quality of the lanyard is fantastic and arrived at the date they said they were going to. Their design team helped me layout exactly what our company needed. I would definitely reccomemnd them moving forward. I know I will be using them in the future!

February 28, 2024
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Reply from ID&C Wristbands

Hello Blair, thank you so much for taking the time to write your review. We are glad that your lanyards arrived on time and to your liking. We look forward to working with you for any future needs!

Rated 5 out of 5 stars

Great Quality and Reasonable Prices

Great quality and very reasonable prices. I used ID&C to print badges for an event I was hosting, and people literally asked to buy the extras I had on hand. They ship very fast as well.

February 27, 2024
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Reply from ID&C Wristbands

Thank you so much for taking the time to leave your review! We're so glad you were happy with your badges - if you have any photos from your event you would be happy with us sharing, feel free to email them to enquiries@idcband.com to get 10% off your next order! Leah at ID&C.

Rated 1 out of 5 stars

The quality of the fabric bands is very…

The quality of the fabric bands is very poor. The barrel lock frays the fabric. I would never buy them again

February 26, 2024
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Reply from ID&C Wristbands

Hello Audrey, sorry to hear you were disappointed in your order! As discussed in our emails, the barrel lock is a secure lock and cannot be moved back and forth without tearing. We did send you a return label to send back the wristbands to receive a refund. I see that the box has not shipped. A refund will be issued once we receive your order back. Thank you.

Rated 4 out of 5 stars

very fast response and delivery

very fast response and delivery
the online ordering was a little difficult but i managed

February 21, 2024
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Reply from ID&C Wristbands

Thank you for your taking the time to leave your review! We are always looking for ways to improve our online ordering system and appreciate your feedback, feel free to contact a member of our team if you need assistance with any future orders. Leah at ID&C

Rated 5 out of 5 stars

ID&C is absolutely fantastic!

ID&C was absolutely fantastic to work with! They sent lanyard samples so I could get an idea of their product quality prior to ordering. Then once I got to the design process for my order, that team made it so simple. They made sure everything was perfectly to my liking before sending my order on to production.

Once our lanyards arrived, they all looked amazing! Everyone is so impressed and loves the new design! I could not be more happy with the entire experience working with ID&C!

February 15, 2024
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Reply from ID&C Wristbands

Hello! Thank you so much for taking the time to write your review. Great to hear you were happy with your lanyards! We look forward to working with you again.

Rated 5 out of 5 stars

Excellent

Excellent.
Ordered late at night.
Full colour paper wristband.
Simple design, recommend paying the little extra to have them tweak it- promptly emailed the next morning for me to review and confirm.
Arrived the following day.
Rich colours, no errors, fit for purpose.
Despite “paper” they are extremely durable.
Perfect.

January 10, 2024
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Reply from ID&C Wristbands

Hi Dylan, Thank you so much for taking the time to write your review! We’re so happy you were pleased with your chroma wristbands and enjoyed working with our team! Feel free to tag @idcwritstbands in any photos of them in action we love seeing them! Leah at ID&C.

Rated 5 out of 5 stars

First time using this company

First time using this company. We ordered full color paper wristbands for an elementary school soccer tournament. Students had to wear them from Friday to Sunday to participate. I used our own artwork but their team contacted me when they caught an error. The bands arrived quicker than expected. They also lasted the entire weekend! I will definitely use them for future events.

February 23, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect Touch for my My Bach Trip!

I did a small run of the cloth wrist bands for my Bachelor trip and they turned out PERFECT! If you want to add on a special touch definitely choose the wood clasp. The builder was super easy to use but I recommend taking your time as they do not have a way to auto-level your text on the band. I'm already plotting when I'm going to purchase these again!

January 28, 2024
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Reply from ID&C Wristbands

Hello Kenneth! Thank you so much for your kind review and for letting us be a part of your fun trip. Look forward to working with you again in the future!

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