Wanted an Item of jewellery from a collection issued in 2011. Found it here at a marked down price (less than half). Order process simple with fast free delivery.
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Found Identity via Google and placed an order for several Nomination charms, received an email straight back saying one was out of stock but that they would be happy to either refund me or send once t... See more
I have placed two or three orders as presents and for myself over the last couple of weeks. I wasn't sure what to expect but the all round service has exceeded my expectations by far! My orders arrive... See more
Company replied
Order was dispatched a little later than hoped due to watch being out of stock. However, after chasing up, communication was very good, they refunded the next day delivery charge without me asking, an... See more
Company replied
Company details
Information provided by various external sources
Identity The Jewellers is home to over 100 brands of mens and ladies jewellery and watches to suit all ages and tastes, and leading designers include the very best of Endless Jewelry Charms, Nomination, Story by Kranz & Ziegler, Trollbeads, Hugo Boss, Fossil, Bering and Kate Spade. Shop the best for less at a leading High Street retailer for designer jewellery, charm bracelets and watches, offering only the latest and most stylish of premium jewellery and watches. Shop online today or visit us in-stores and discover some of the most stunning collections in the jewellery and watch fashion world… With more than 100 brands to choose from, other exciting and British-made designers include that of Anchor And Crew, Tateossian, UNIQUE Jewelry and Fred Bennett for him, as well as Babette Wasserman, Coeur De Lion, My iMenso and Chrysalis for her.
Contact info
SU106 & 102, Level One, North Mall, Intu Derby, DE1 2PG, Derby
- 01332 210269
- lovevariety@identityonline.biz
- www.identityonline.biz
4.8
Excellent
567 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent service
Jewellery delivered following day, items nicer than I expected and well packaged. Will buy again!!
November 8, 2013
Unprompted review
Reply from Identity The Jewellers
Thank you G. Kett for taking the time to give us your fantastic feedback!
identity Webstore Team
Easy to use, great service, will continue to use their service; trusted site.
I have used their services a few times now and found it to be a great experience. Not a fan of buying things over the internet but trust this one.
November 6, 2013
Unprompted review
Reply from Identity The Jewellers
Thank you Peter for taking the time to give us your fantastic feedback! Thank you for having confidence with our online shopping experience.
identity Webstore Team
Excellent service!
I bought some Nomination Charms. I received a free bracelet and a free tool. Despatched very quickly. Also cheaper than my local jewellery shop. Would definitely buy from this Company again.
November 5, 2013
Unprompted review
Reply from Identity The Jewellers
Thank you Lesley for taking the time to give us your fantastic feedback!
identity Webstore Team
Good service
The products arrived a few days after placing the order will be using them again..
November 2, 2013
Unprompted review
Reply from Identity The Jewellers
Thank you Denise for taking the time to give us your fantastic feedback! He hope to see you again!
identity Webstore Team
Prompt delivery of a really lovely christening gift, thank you
I ordered a molly brown christening necklace. It was priced competitively but with free delivery which other sites didnt have. It arrived promptly in a lovely box. Thank you
November 2, 2013
Unprompted review
Reply from Identity The Jewellers
Thank you HM1234d for taking the time to give us your fantastic feedback! I hope the recipient enjoys the necklace - Molly Brown designs some lovely Christening jewellery!
identity Webstore Team
Excellent service! Well recommended!
Well priced, and very quick delivery.
November 1, 2013
Unprompted review
Reply from Identity The Jewellers
Thank you Karen for taking the time to give us your fantastic feedback!
identity Webstore Team
saved over 25% against high street jewellers
Placed my order friday and my watch was delivered Saturday morning. The price was great compared to earnest jones & market cross. Will definitely use identity again.
November 1, 2013
Unprompted review
Reply from Identity The Jewellers
Thank you Neil for taking the time to give us your fantastic feedback! Thanks also for deciding to choose us for the purchase of your watch.
identity Webstore Team
Reply from Identity The Jewellers
Thank you Jackie for taking the time to give us your fantastic feedback!
identity Webstore Team
Excellent and prompt service
Was very impressed with the sevice and quality of the product i purchased
October 29, 2013
Unprompted review
Reply from Identity The Jewellers
Thank you Sheryl for taking the time to give us your fantastic feedback!
identity Webstore Team
Dissapointed
I needed a Nomination charm for a present, found it, ordered it (as it said it was in stock), paid for it then next day get an email...its out of stock and not avail for 2-3 weeks :-(
October 28, 2013
Unprompted review
Reply from Identity The Jewellers
Thank you Alan and Wendy for taking the time to give us your feedback! I apologise very much for your stock issues. Due to the popularity of Nomination, often charms become unavailable daily. However, this should not be an excuse - we are currently addressing the stock notification issue.
Kind Regards
identity Webstore Team
Cannot rate highly enough
Ordered on Friday evening, received a confirmation e-mail first thing Saturday morning that items were in the post and delivered by Royal Mail on the Tuesdsay. Ordered charms and they were all individually boxed. The best thing was the choice as looked previously at the big High Street shops and they couldn't give me what I wanted. Will definately use again and recommend to fridnds.
October 26, 2013
Unprompted review
Reply from Identity The Jewellers
Thank you EBL for taking the time to give us your fantastic feedback! We hope to see you again soon - we are one of the top UK stockists for many of our brands. Super speedy!
identity Webstore Team
brilliant
Chamilia charm arrived quickly and in gud time. Wyd recommend this online store to others. Thank you
October 25, 2013
Unprompted review
Reply from Identity The Jewellers
Thank you Mel for taking the time to give us your fantastic feedback!
identity Webstore Team
extremely pleased!
Great value for money, very fast delivery and excellent communication. Will definitely use again & have recommended to many!
October 25, 2013
Unprompted review
Reply from Identity The Jewellers
Thank you Stacey for taking the time to give us your fantastic feedback! Thanks for the recommendation.
identity Webstore Team
Almost flawless
Order was dispatched a little later than hoped due to watch being out of stock. However, after chasing up, communication was very good, they refunded the next day delivery charge without me asking, and the watch was delivered very quickly after arriving into stock. It was well packaged and I'm very pleased with my purchase, my first ever Swiss made automatic movement watch. I would definitely recommend this company to others. I'm currently planning to make another purchase for wife's Xmas present.
October 24, 2013
Unprompted review
Reply from Identity The Jewellers
Thank you Roger for taking the time to give us your fantastic feedback! I apologise for your initial stock issues(- we are currently working on this), however many thanks for your comments regarding our service otherwise. We hope to see you again sometime!
identity Webstore Team
simpleand fast
easy to view website . Simple ordering and really fast delivery. Impressed.
October 23, 2013
Unprompted review
Reply from Identity The Jewellers
Thank you Karen for taking the time to give us your fantastic feedback!
identity Webstore Team
Fantastic
I don't really bother with these online reviews normally, however the service I received was fantastic. Free delivery and it came the next day. All perfectly presented. Great selection and great value. Can totally recommend them. I will be using this site again myself.
October 23, 2013
Unprompted review
Reply from Identity The Jewellers
Thank you Vicki for taking the time to give us your fantastic feedback! A special thank you if you don't normally write a review - great to hear such nice comments.
identity Webstore Team
Reply from Identity The Jewellers
Thank you Mojo for taking the time to give us your fantastic feedback!
identity Webstore Team
Brilliant
Placed order on Monday and received it Tuesday. Would definitely use again.
October 22, 2013
Unprompted review
Reply from Identity The Jewellers
Thank you Heather for taking the time to give us your fantastic feedback! Wow - that was quick!
identity Webstore Team
Speedy, safe & sensational
The usual excellent items from Nominations, very speedily delivered & beautifully presented. I will trade with the again
October 22, 2013
Unprompted review
Reply from Identity The Jewellers
Thank you Barbara for taking the time to give us your fantastic feedback! Super speedy!
identity Webstore Team
More than I could have hoped for!
The bracelet and charm I ordered looks great, but I was amazed at the speed of the delivery. I will definitely be buying from them again.
October 21, 2013
Unprompted review
Reply from Identity The Jewellers
Thank you Carol for taking the time to give us your fantastic feedback! Super speedy!
identity Webstore Team
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