Banner for Idyll Home

Idyll Home Reviews 

198
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Well packaged item with no plastic which is great. Delivered quickly with good communication throughout

Rated 5 out of 5 stars

I bought a garden furniture set and from communication right through to delivery and reciept, the service has been incredible. So personable and helpful. Claire, thank you. I would definitely choose I... See more

Rated 5 out of 5 stars

Claire was incredibly helpful in organising the delivery of our bamboo modular sofa. The sofa looks great in the garden. The low profile and open bamboo design makes it blend in with the plants rather... See more

Company replied

Rated 5 out of 5 stars

We’re so happy with our outdoor furniture from Idyll Home! And incredible customer service, so responsive and helpful over email for any questions. Highly recommend

Company details

  1. Furniture Store
  2. Decoration and Interior Design Store
  3. Garden Furniture Shop
  4. Lighting Store
  5. Outdoor Furniture Store
  6. Rug Store

Written by the company

Idyll Home provide beautiful and interesting home accessories and furnishings. Whether it be a luxurious throw or cushion, handmade crockery, unique furniture or stunning lighting, we still get excited to find new and stylish home accessories that help create your own Idyll Home. We have curated a beautiful selection of modern home furnishings from simple, pared-down Scandi-style furniture to glamorous Moroccan lighting. We source from Danish brands such as Tine K Home and House Doctor, as well as the Dutch brand HKLIVING. We love the combination of modern and vintage home accessories that these European brands offer. We love to discover new handmade items from UK companies too.


Contact info

4.8

Excellent

TrustScore 5 out of 5

198 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(198)

38 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

babouche slippers

ordered babouche slippers, parcel came promptly and was well packaged.

decided to return as too small, but also leather badly discoloured and not as it appeared on the site, and they smelt bad.

couldn't quickly find returns information on the site, so emailed for advice. no response after a few days so searched again and found returns conditions.

returned on 25th with request for refund of postage as slippers 'faulty'. awaiting response

June 19, 2026
Idyll Home logo

Reply from Idyll Home

Hi Marguerite, i am sorry we didn't see your email and you were not happy with the slippers, they are all handmade so slightly different and Babouche slippers do often have a leather smell. It usually takes a week for the returns to be processed so it is within that time frame.

Rated 4 out of 5 stars

The cover appears to be good quality…

The cover appears to be good quality but it took a very long time to arrive via EVRi the courier of doom .

June 2, 2026
Idyll Home logo

Reply from Idyll Home

Hi Ruth,
Thank you for your review, I can see from the tracking though that it took 2 days for your delivery from when the order was placed and it was sent with Royal Mail, we don't use Evri for that reason so I wonder if it is another delivery you are confusing it with.

Rated 5 out of 5 stars

Idyll Home was very helpful

Idyll Home was very helpful, measuring items in the warehouse to make sure they were suitable for my needs...that's what I call personal service!
I have received a stool and a quilt, both high quality items, well wrapped and delivered promptly. I will be back for more!
No negatives.

May 27, 2026
Rated 5 out of 5 stars

I bought a garden furniture set and…

I bought a garden furniture set and from communication right through to delivery and reciept, the service has been incredible. So personable and helpful. Claire, thank you. I would definitely choose Idyll Home for anything above other sellers next time.

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Happy with my purchase

Ordered online as they stock a brand I wanted something from. It was a great price and delivery was really fast. Can't fault them!

April 27, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look