Well packaged item with no plastic which is great. Delivered quickly with good communication throughout

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I bought a garden furniture set and from communication right through to delivery and reciept, the service has been incredible. So personable and helpful. Claire, thank you. I would definitely choose I... See more
Claire was incredibly helpful in organising the delivery of our bamboo modular sofa. The sofa looks great in the garden. The low profile and open bamboo design makes it blend in with the plants rather... See more
Company replied
We’re so happy with our outdoor furniture from Idyll Home! And incredible customer service, so responsive and helpful over email for any questions. Highly recommend
Company details
- Furniture Store
- Decoration and Interior Design Store
- Garden Furniture Shop
- Lighting Store
- Outdoor Furniture Store
- Rug Store
Written by the company
Idyll Home provide beautiful and interesting home accessories and furnishings. Whether it be a luxurious throw or cushion, handmade crockery, unique furniture or stunning lighting, we still get excited to find new and stylish home accessories that help create your own Idyll Home. We have curated a beautiful selection of modern home furnishings from simple, pared-down Scandi-style furniture to glamorous Moroccan lighting. We source from Danish brands such as Tine K Home and House Doctor, as well as the Dutch brand HKLIVING. We love the combination of modern and vintage home accessories that these European brands offer. We love to discover new handmade items from UK companies too.
Contact info
Gus Logistics, Unit 1 Link Park Way, Cheshire Green Industrial Park, CW5 6RX, Nantwich, United Kingdom
- 01270812717
- enquiries@idyllhome.co.uk
- www.idyllhome.co.uk
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Well packaged item with no plastic…
Well packaged item with no plastic which is great. Delivered quickly with good communication throughout
babouche slippers
ordered babouche slippers, parcel came promptly and was well packaged.
decided to return as too small, but also leather badly discoloured and not as it appeared on the site, and they smelt bad.
couldn't quickly find returns information on the site, so emailed for advice. no response after a few days so searched again and found returns conditions.
returned on 25th with request for refund of postage as slippers 'faulty'. awaiting response

Reply from Idyll Home
Beautiful quilt received promptly from…
Beautiful quilt received promptly from Idyll home and cost me less than a similar item from elsewhere
Early delivery packed well and good…
Early delivery packed well and good quality products
We’re so happy with our outdoor…
We’re so happy with our outdoor furniture from Idyll Home! And incredible customer service, so responsive and helpful over email for any questions. Highly recommend
Love these solar lamps
Love these solar lamps. They're I'd beautiful and unusual. I'm going to buy some more and some as presents.
The cover appears to be good quality…
The cover appears to be good quality but it took a very long time to arrive via EVRi the courier of doom .

Reply from Idyll Home
Idyll Home was very helpful
Idyll Home was very helpful, measuring items in the warehouse to make sure they were suitable for my needs...that's what I call personal service!
I have received a stool and a quilt, both high quality items, well wrapped and delivered promptly. I will be back for more!
No negatives.
A very friendly super efficient lady…
A very friendly super efficient lady helped with my somewhat slightly bespoke request order and it has already been dispatched within 24 hours . I have bought a similar product from them before and the quality is fabulous
Perfect pot
The plant pot arrived, well wrapped, in perfect condition - and ahead of schedule.
Really pleased with my pot was packaged…
Really pleased with my pot was packaged well and arrived quickly and the price was amazing will be ordering more highly recommend !
Rapid and accurate service
Rapid and accurate service. Product exactly as described. I'll happily use them again.
Beautiful quilt at a reasonable price ice
Beautiful quilt at a reasonable price. Fast delivery. Very happy.
I bought a garden furniture set and…
I bought a garden furniture set and from communication right through to delivery and reciept, the service has been incredible. So personable and helpful. Claire, thank you. I would definitely choose Idyll Home for anything above other sellers next time.
Happy with my purchase
Ordered online as they stock a brand I wanted something from. It was a great price and delivery was really fast. Can't fault them!
Good company experience
Good communication with Claire previous to our purchase. Excellent service and very happy with our products.
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