I've used iFastNet for at least 10 years now. This is probably the only service I've used where everything has always worked smoothly. This is especially so thanks to their customer support. If you... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had a major problem with whole site and even lost all of my folders and files and data, which probably had not much to do with iFastnet itself but because of third party issues or me making a mess o... See more
I had a very tricky problem. My Support requests were answered within minutes and finally "elevated" to a higher level Support. They found the difficult little error I had somehow made and quickly m... See more
My Website has been 17 YEARS with old Host but they grew complacent & expensive. Just so terrified to move Hosts but plucked up courage to try iFastNet. A couple of little transfer problems bringi... See more
Company details
Written by the company
Shared hosting, VPS servers, Dedicated servers and much more at iFastNet!
Contact info
Bulman House, Regent Centre, Gosforth, Newcastle upon Tyne, NE3 3LS, Newcastle Upon Tyne, United Kingdom
- sales@ifastnet.com
- www.ifastnet.com
4.3
Excellent
294 reviews
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
server is down and no any feedback for…
server was down support tried and fixed the issue thanks and keep it up
But please let us know in advance about the maintenance
March 21, 2024
Unprompted review
Reply from iFastNet LTD
Hi There,
There was an issue with your reseller hosting server, while we strive to provide feedback and fix issues super fast,, in this case the specific hardware failure meant there was more downtime than was expected. If you reach out to support we can provide you with a credit due to this.
Awesome Support
Woah, the service here is fantastic!
I have a super premium plan, and I've had no issues so far. I have contacted support, and that is what got me the most. They are quick to reply, and the staff really do help you out for things. Honestly, I've never seen a better provider than this. Keep up the great work iFastNet!
March 19, 2024
Unprompted review
I've been with iFast hosting for over 4…
I've been with iFast hosting for over 4 years for my travel website based at India and they've consistently delivered excellent services and top-notch technical support. Their reliability and expert assistance have been invaluable for my online projects. If you're looking for a reliable hosting provider, I highly recommend iFast.
March 18, 2024
Unprompted review
A respectable company
A respectable company, excellent services, and technical support is very excellent. I have been a customer of the company for more than six years
March 9, 2023
Unprompted review
Quick and objective service
Quick and objective service, the two times I needed it they answered
March 7, 2024
Unprompted review
Terms of Service from ifastnet.com
Support Operator Staff - OK 5 Stars
ATTENTION
Terms of Service from ifastnet.com
.... 840.000i onos ( folders) server on super and ultimate premium plans .
March 6, 2024
Unprompted review
Reply from iFastNet LTD
We are sorry you feel like our service is a scam, I can assure you that it is not, iFastNet offers very generousness inode limits with premium hosting, almost one million per account! This is equal or more than most shared hosting providers.
In our communications with this client, we did kindly explain that a script was malfunctioning and making folders 1 - 9, with folders inside each numbered, folder again more folders numbered 1 - 9, repeating over making a giant 'tree' of numbered folders within folder.
These folders totalled over 3/4 million folders (inodes), we did offer to clean up these empty unused folders to resolve the issue,this offer was not accepted. I believe the client may have incorrectly believed this huge tree of empty folder were a genuine part of the website and so we failed to reach an agreement and refunded the clients payment.
We do strive to provide a fantastic service and customer experience but unfortunately not all of the time we can 100% satisfy every client and I hope this explanation offers some insight into the cause of this low review.
The best hosting
March 3, 2024
Unprompted review
Professionalism and good customer care
Quick responses to requests and issues in a professional manner.
March 2, 2024
Unprompted review
Best support thanks
March 1, 2024
Unprompted review
Great service overall
Great service overall fast affordable and reliable
customer service also very responsive
February 26, 2024
Unprompted review
Ifastnet ltd is the best hosting…
Ifastnet ltd is the best hosting company in world. they will everything for you just sit back and relax
December 12, 2023
Unprompted review
Literally the best hosting service…
Literally the best hosting service provider I've ever used. Cost efficient, fast, had near 0 downtime. And when things went wrong, mainly due to my fault - i am well versed IT wise but not an expert - the support team was incredibly helpful. Definitely recommend.
February 22, 2024
Unprompted review
I can’t describe it in a word or two
The fastest and cheapest host, the best staff, the best cpanel and services thanks bytehost
February 11, 2024
Unprompted review
They steal acess to my own website on…
They steal acess to my own website on different host and now it show only ad to this, my account was NOT suspended or anything like that.
February 3, 2024
Unprompted review
Reply from iFastNet LTD
I can assure you that we do not steal access to our customers websites and our support team would be more than happy to get this quickly fixed for you if you contact us at our support desk here https://support.ifastnet.com/login.php
I don't give 6 stars because there are…
I don't give 6 stars because there are only 5. Cpanel is very complete in all services, even the cheapest ones. The quality-price ratio is incomparable. But the best of all is the technical service, which responds with speed and unmatched efficiency. Extremely recommended. Congratulations.
February 1, 2024
Unprompted review
There service was awesome.
There service was awesome.
support was faster than bullet train.
i liked their services recommend to everyone first use than review.
January 27, 2024
Unprompted review
Horrible services
Horrible services, PayPal paid them Automatic for services and they still. Canceled my services.
January 18, 2024
Unprompted review
Very good experience since the…
Very good experience since the begining.
excellent services
I recommend
January 12, 2024
Unprompted review
I've used this service for 3 years
I've used this service for 3 years. Very excellent and timely customer service and they typically resolve all issues quickly. I love it! Affordable too!
January 6, 2024
Unprompted review
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