Well what can I say about this company. THEIVES, CROOKS,NO CUSTOMER SERVICE ,LIARS. placed an order a week in advance .I think there was a discrepancy regarding the address they had the correct ho... See more
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Afraid my order for my wife’s birthday never arrived. Received a very prompt refund but no explanation for non delivery and Denise left very disappointed on her special day. Not sure what’s gone on... See more
Delivery was a day late, so missed my partner's 50th birthday. The card had some form of printing error for the personal message inside. Might've been an emoji problem but instructions should be cl... See more
The Yodel driver left the flowers in the front porch of a Care home Gerard Lodge My Mother who’s 85 had to go downstairs to pick the gift up ,after I received a message saying package delivered.If the... See more
Company details
Written by the company
As the fastest growing florist network in the UK we are constantly striving for excellence. Proof of our 100% satisfaction guarantee is that we openly invite our customers to review the experiences they have had with iflorist.
Contact info
Iflorist HQ, Unit 35 Romsey Industrial Estate, Greatbridge Road, Romsey, SO51 0HR, Hampshire, United Kingdom
- customer.services@myeflorist.co.uk
- www.iflorist.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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iflorist is my go to florist in England
I live in the United States but have family in England. For many years I've relied upon iflorist to deliver excellent fresh flowers to my family for holidays and birthdays.
Delivery on time
I cannot comment on the flowers as I haven't seen them, but they were deluvered on the day it was promised.
Thank you.
Customer service is not good, would not wish to use this company again.
I ordered flowers with this company as they were having a 50% reduction on flowers through Groupon.
As this was a good offer I ordered three vouchers from Groupon and used one for a friends birthday in March. I had to put in a Groupon code to get the flowers half price. Last week I sent flowers for a another friends birthday and when I went to put in the code I had mistaken a Z for the number 2 and therefore it did not register the 50% reduction. I immediately contacted IFlorist to explain my mistake and to ask if they would reimburse me half of the payment I had made on my credit card. This order was done in the evening before any banks would be open. The company have refused to reimburse me and said I have to contact Groupon but they have my money not Groupon so I was charged £40 for flowers. Due to the customer service I have received I would not be ordering flowers from them again.
The delivery was timely
The delivery was timely, however, the medium bouquet was more of a large posey than a bouquet. I opted for this size thinking it would be something more. Will order the largest option next time.
Really unhappy with my purchase
Really unhappy with my purchase. I can honestly say they were the worst bunch of flowers I’ve received from any online service, the flowers were battered on arrival, unsurprisingly as they were delivered by Yodel. Please don’t bother with this service you’re better off going to any supermarket. I would hate for anyone to be as disappointed as I was, never again!!
Flowers exactly as the images
Flowers exactly as the images. My mum loved them! Delivery as arranged - and on a Sunday. Couldn't ask for more!
Did not received the flowers
Worst order of flowers
Worst order of flowers - will never going to use this ever again
Small number of flowers in a package
The number of flowers I received are much smaller than the picture shown on their website. I bought the flowers for my wife's birthday. I felt imbarrassed when she opened the package and saw the flowers. Not great for the price.
I was unhappy with my original delivery…
I was unhappy with my original delivery - iflorist immediately accepted that things were wrong and made them right. Very impressive customer service
Flowers not delivered and know answer…
Flowers not delivered and know answer to why they failed to do so!
Left my elderly mother without an Easter gift.
Had to contact customer care and not very apologetic.Another order sent out nearly a week later, but not great quality.
Fabulous bouquet and vase
Fabulous bouquet and vase. Arrived in good condition and lasted ages. 😁
What a waste of money!!!
Bought 5 Groupon vouchers, each giving 50% off a bouquet of flowers. Placed orders for 3 bouquets, which would normally be approx £50 each. They looked like they should have been in the out of date bargain bucket in a supermarket. I'm cutting my loses... I'm not going to use the other 2 vouchers. Better to throw away £8 rather than £58. Already wasted £87.
Lovely flowers delivered on time
Lovely flowers delivered on time, and nice touch adding chocolates inside.
The bouquet was nothing like the photo…
The bouquet was nothing like the photo on the website thank good I had a discount code still extremely disappointed sorry but I will not use you again.
No delivery, no explanation 🤔…
Afraid my order for my wife’s birthday never arrived. Received a very prompt refund but no explanation for non delivery and Denise left very disappointed on her special day.
Not sure what’s gone on here. A stewards enquiry would be good.
Cheers John&Denise MORAN
The flowers was like garage flower
No that impressed with what was sent
Didn't look anything like the photos and not worth the money . could have got same flowers from supermarket for half the price
I thought the flowers would be in bloom…
I thought the flowers would be in bloom and a nice little bouquet, but they’re not so when giving as a gift it was disappointing opening them up. It’s been a day now and it hasn’t bloomed yet not sure how they will look but I was quite disappointed to open them to find that it did not look like the picture I picked. Especially when you pay so much you expect your recipient to receive the flowers all blooming and pretty, not having to wait for them to bloom.
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