iflorist Reviews 

24,639
TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Well what can I say about this company. THEIVES, CROOKS,NO CUSTOMER SERVICE ,LIARS. placed an order a week in advance .I think there was a discrepancy regarding the address they had the correct ho... See more

Rated 5 out of 5 stars

Afraid my order for my wife’s birthday never arrived. Received a very prompt refund but no explanation for non delivery and Denise left very disappointed on her special day. Not sure what’s gone on... See more

Rated 2 out of 5 stars

Delivery was a day late, so missed my partner's 50th birthday. The card had some form of printing error for the personal message inside. Might've been an emoji problem but instructions should be cl... See more

Rated 3 out of 5 stars

The Yodel driver left the flowers in the front porch of a Care home Gerard Lodge My Mother who’s 85 had to go downstairs to pick the gift up ,after I received a message saying package delivered.If the... See more

Company details

  1. Flower Market

Written by the company

As the fastest growing florist network in the UK we are constantly striving for excellence. Proof of our 100% satisfaction guarantee is that we openly invite our customers to review the experiences they have had with iflorist.


Contact info

2.8

Average

TrustScore 3 out of 5

25K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.8

All reviews

(24,639)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I purchased a code via Groupon for 50%…

I purchased a code via Groupon for 50% off flowers I wanted to purchase flowers for my mum for mother's day.
I purchased a medium sized bouquet with a beautiful tissue background and lots of different
colours and flowers, that was worth £59.99 and paid half for it £25.99
When the flowers arrived they looked nothing like what I ordered and there was literally 5 or 6 roses and that's it looked like something cheap you can pick up from tesco express definitely not using this company again literally spoilt the suprise element and left a sour taste in my mouth.
Definitely will not recommend to family and freinds I emailed them no reply so far let's see what they have to say wasted my money!.

March 18, 2023
Unprompted review
Rated 1 out of 5 stars

Extremely poor value for money

Extremely poor value for money, you can easily get the exact same size of bouquet from tescos for about £7. The bouquet I received was supposed to be worth £48. I am sorry but 10 small roses, some foliage and a few sprigs of purple wildflower does not a bouquet make. I will not be using again. Ever. Terribly misleading photos on website. Customer service offered no solutions and I even included a photograph of the bouquet from them right next to a bouquet from tesco which cost £20 and was far better value for money with fresher flowers. Crap.

February 19, 2023
Unprompted review
Rated 1 out of 5 stars

The flowers were awful

The flowers were awful, apparently worth £55 however doesn’t come anything like the photos, I ordered the biggest bunch and it looked like they were from Tesco for £3!!

February 12, 2023
Rated 1 out of 5 stars

Dissatisfied

The flowers were never delivered. It was difficult to contact I florist and when I did that bouquet was no longer available.

February 8, 2023
Rated 4 out of 5 stars

Arrived early Great !

Arrived early Great !! ( SARCASM ) BUT no chocolates which i paid for!! NOT A GOOD Advert!!. 24Hrs later additional payment for Chocolates back in my Bank now that is a GOOD ADVERT!! Many Thanks.

February 11, 2023
Rated 1 out of 5 stars

Had to throw them out on the 2nd day

Arrive with all the flowers completely open. The following more they were completely dead and had to be thrown out. Really disappointed as this is not the first bunch I've purchased and this has happened

February 11, 2023
Rated 3 out of 5 stars

Fast delivery

Fast delivery, but the value was poor. What they sent was not worth 54 pounds. And they didn't include the plant food suggested in the box

February 12, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look