iHeadphones 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I bought my headphones a year ago and used them initially for about 3 months. I did not use them for 2 /3 months and now I am unable to use them as they are not working. When u charge them the red... See more

Rated 2 out of 5 stars

Ordered headphones Wednesday.. paid for "express guaranteed next day delivery".. received a confirmation as such, then received an email Friday saying delivery Monday... I sent an email Frida... See more

Rated 5 out of 5 stars

+ great custumer servies - only one option for delivery. Royal Mail ! + custumer services answer your ticket as soon as possible, i didn't wait more 10 min for my ticket + if you buy out of Un... See more

Rated 1 out of 5 stars

As the title says my headphones were faulty, so I sent them back 2 months ago. I heard nothing from them until I emailed them, and even with the order number they couldn't give me any information... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Headphones and ipod accessories from the world's largest online headphone and earphones store, specialising in iPod, wireless and Sennheiser headphones.


Contact info

All reviews

(328)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

jaybird Bluetooth headphones arrived really quickly.( I used the express delivery).
Great product, and sound fantastic. Wanted them for running,as wires on regular headphones were a nuisance.
Would highly recommend!

December 17, 2011
Unprompted review
Rated 4 out of 5 stars

Quick delivery, product not in perfect condition

I purchased Solo HD Dre Beats (White) and I was very happy with the delivery. It was dispatch extremely quickly and arrived promptly.

However, the headphones were not in perfect condition. The voice control wire made the headphones sound of lower quality and there was also a buzzing noise in the right ear. With the normal wire, however, the sound was much better but there was still a slight annoying buzzing sound.

December 16, 2011
Unprompted review
Rated 5 out of 5 stars

Amazing speed!

The product was delivered early in perfect condition and the email after 1 week to make sure it has arrived is a nice touch - would definately buy off them again! A*

December 16, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent

Puchased a set of Audio-Technica ATH-AD700 headphones on the strength of a review (or three) . They are wonderful, every bit as good as the reviews say they are.
All in all - well done iheadphones - I'll be back.

December 14, 2011
Unprompted review
Rated 5 out of 5 stars

Great service

First pair of headphones developed a fault in the first week. iHeadphones turned around the replacement pair in time for me to take them away on holiday. Brilliant.

December 12, 2011
Unprompted review
Rated 5 out of 5 stars

Quick and reliable service

Although I have yet to test the product which I purchased from iHeadhones, the product was delivered quickly and securely.

The item I purchased is a Christmas present, so to-date I have not tested the product - but as soon as I do I will let you know my overal impression of iHeadphones customer service ability and product dispatched.

December 11, 2011
Unprompted review
Rated 4 out of 5 stars

Good company but can be a little slow.

My only criticism is that when I had to return my Sennheiser PXC 450s it took 2 months to get the replacement pair. I had to keep chasing; was told they were out of stock. When I chased up the 4th time a pair arrived within a couple of days. It just seemed like they had forgotten about me. Their email correspondence is slow, if you get a reply at all. Better to ring.

December 11, 2011
Unprompted review
Rated 5 out of 5 stars

Faultless service

I purchased some SoundMagic E10 in-earphones following a review posted on the iHeadphones site. They arrived 36 hrs after ordering and are rated as "absolutely perfect" by the very discerning person I bought them for.

Website could not have been easier to browse and purchase from. I've now been asked to use the company again in a search for the best quality but affordable on-earphones. Some people are never satisfied!

December 10, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent

First class product/excellent price, with amazingly quick delivery - would have no hesitation in recommending the Cresyn C230E Black Earphones.

Website has an amazing selection to choose from and so easy to browse and order.

Delighted with the product and service.

December 8, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent

First class product with a very reasonable price and speedy delivery.
No hesitation in recommending the Sound Magic E10 headphones and iHeadphones.

December 7, 2011
Unprompted review
Rated 5 out of 5 stars

Top-notch service!

I ordered a pair of Sound Magic headphones after reading a very good review on the site. The service was excellent; easy to order, well packaged and prompt delivery of the headphones, which have since proved to be as good as the review suggested. I'm delighted and would thoroughly recommend iHeadphones for you next purchase.

December 6, 2011
Unprompted review
Rated 5 out of 5 stars

Delighted with the service

I purchased a pair of Ortofon e-q7 from the website. The staff were very helpful in responding to my enquiries. After ordering, I was delighted to receive the product the very next day. I've been using the headphones for several months now with no issues. The sound quality is also amazing, with great mid-range and a beautiful soundstage. Great isolation, even on the tube.

December 6, 2011
Unprompted review
Rated 5 out of 5 stars

faultless

arrived a day earlier than was advised, well packaged, product exactly as described, don't see what more you could want from on online shop.

December 3, 2011
Unprompted review
Rated 5 out of 5 stars

Great service

I am located in USA and bought a set of wireless earphones. One of them came with defect so I have to return and exchange. The process is very smooth and the customer service and return departments are so on top of things! Highly recommend it!

December 1, 2011
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look