iHeadphones 

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Rated 1 out of 5 stars

I bought my headphones a year ago and used them initially for about 3 months. I did not use them for 2 /3 months and now I am unable to use them as they are not working. When u charge them the red... See more

Rated 2 out of 5 stars

Ordered headphones Wednesday.. paid for "express guaranteed next day delivery".. received a confirmation as such, then received an email Friday saying delivery Monday... I sent an email Frida... See more

Rated 5 out of 5 stars

+ great custumer servies - only one option for delivery. Royal Mail ! + custumer services answer your ticket as soon as possible, i didn't wait more 10 min for my ticket + if you buy out of Un... See more

Rated 1 out of 5 stars

As the title says my headphones were faulty, so I sent them back 2 months ago. I heard nothing from them until I emailed them, and even with the order number they couldn't give me any information... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Headphones and ipod accessories from the world's largest online headphone and earphones store, specialising in iPod, wireless and Sennheiser headphones.


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(328)

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Rated 5 out of 5 stars

Excellent support from iHeadphones.

I bought a pair of Beyer DT48 headphones from iHeadphones a few weeks ago.
Although they worked fine the right hand part of the headphone was cosmetically misaligned.
I contacted iHeadphones who immediately arranged for these headphones to be replaced without any hassle.
Within a week I had the replacement headphones.
* The cosmetic flaw was a factory (Beyer) problem and not iHeadphones.
I think their support service was excellent.

November 3, 2011
Unprompted review
Rated 5 out of 5 stars

Superb Service

Superb service. I live and work in Spain, ordered my Denon headphones through the web site which was easy to navigate round and informative. I received emails keeping me up to date and the headphones were delivered very quickly and matched exactly what was said on the web site. Delighted with the service and would recommend. Chris in sunny La Manga Spain

October 30, 2011
Unprompted review
Rated 5 out of 5 stars

Aural pleasure

Used the site on multiple occasions. Competitively priced, good product range and excellent delivery. No brainer really.

October 29, 2011
Unprompted review
Rated 4 out of 5 stars

Good Customer support, but some chasing needed...

First set I got were faulty, had no problem getting a working set promptly. However, I decided they were not for me and asked for a replacement - another model. A week went by with no response. I phoned up and the replacement reached me within 2 days. However, there was clearly some lack of communication between returns and despatch.

October 28, 2011
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

I love my purple headphones - they match my coat and i-pad cover! I received them them just one day after I'd ordered them which was brilliant. They were in great condition and are really comfortable to wear.

October 27, 2011
Unprompted review
Rated 3 out of 5 stars

Good, but after chasing

I had to return some headphones that went faulty after a few months. Over 3 weeks after returning them I'd heard nothing so contacted the company. A representative replied and said he'd follow it up. A week later I'd still not heard anything so had to chase up again. A replacement set arrived a week after that.

So, good in terms of replacing the faulty item with no quibble but not so good in terms of me having to chase them up each time.

October 21, 2011
Unprompted review
Rated 5 out of 5 stars

More than happy!

Great prices, great choice and a great product.

Well-packaged, fast delivery with notifications of dispatch etc and a nice post-sales email.

What's more to say!? Very Happy.

October 20, 2011
Unprompted review
Rated 5 out of 5 stars

EXCELLENT

I am very satisfied with your service and customer support are very friendly. I will let everybody that I know buy your product.

October 20, 2011
Unprompted review
Rated 5 out of 5 stars

User friendly website

The website is easy to use, the image is large enough to see the actual product, details and specs are there and some reviews and recommendations. I talked to the customer service agent and gave me a broad idea and very satisfied!

October 20, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent Company

I was very impressed with the variety of headphones and the professionalism of the company. The website is very well organized, with very good descriptions. It is easy and enjoyable to navigate. The customer support is supurb. : )

October 20, 2011
Unprompted review
Rated 5 out of 5 stars

Two thumbs up!

I ordered headphones for my daughter and sure enough, I got it in time for her birthday. I just love how helpful the representative was in helping me figure out which one to buy as I'm not really a very techie person. With so many items in the website, I just didn't know how to choose. So it was a good thing there was someone who helped me out. And getting it on time is a big plus! So I'm giving them 2 thumbs up for a very good product, and equally wonderful customer service.

October 20, 2011
Unprompted review
Rated 5 out of 5 stars

Highly Recommended!! +++

I've brought twice from iheadphones.co.uk and they have never disappointed me! Easy to buy any headphones for any situation, with the excellent selection of headphones and the biggest positive of all is the extremely super quick and efficient dispatching because i've received both my orders the next day!!! Thanks! (I'll be back!)

October 19, 2011
Unprompted review
Rated 5 out of 5 stars

Wouldn't use anybody else - simples! ;)

Best on price, best on service, best on delivery, best in resolving issues (if you ever have any - I did and it was sorted in a ridiculousl fast time). Seriously, don't bother using anybody else - save yourself time, money and frustration.

October 19, 2011
Unprompted review

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