iHub Reviews 242

Excellent customer service. I cannot fault the customer service received by the iHub team. For example on each support call I have raised they have been extremely responsive and professional. Furthermore they are a friendly team.

I would recommend iHub to anyone no only for their telephony solutions but for their customer service.

Very flexible company who offer the best value for money on hosted SIP. You have far more control over the product than many other providers.
I've used them since 2010. There have been some hicups, but all these have been ironed out now.
Great product.

Excellent support and communication from everyone at iHub. Strongly recommend them to anyone. I wish all phone providers where like this.

Product and service is good and only let down by occasional technical issues.

This was customer service at it's very best!! - what more can I say.

Happy with the prompt response.
All issues fixed within about 10 minutes of raising a fault.

Very helpful employee - Josh - helped me a resolve a problem quickly.

Great products and price, happy with the support from our account manager and support team.

Complete U-Turn! Excellent Service and Solved within Minutes.

Everyone deserves a second chance and I am glad I have stuck with iHub. I used to dread it when there were any issues with our phone service but issues are dealt with quickly and professionally and the service has never been more reliable.

Fantastic company and one that is constantly improving as it grows! Yes they have made errors in the past but they have listened to criticism and taken the feed back on board to become better - very few companies can attest to that!

Quick response time and helpful support staff.

As a thriving IT Company, communication is key to everything we do. iHub make our jobs easy, and whenever we've had a problem they have responded and fixed it seamlessly and quicker than any support team I know.

Thanks iHub!

Sally - Apex Networks

The support i received from Sam was excellent, i would recommend this company to anyone. the follow up support from Daniel was most helpful in configuring my system correctly.

I used to find this company very difficult to deal with but things have improved a great deal.

Ryan in channel is a great help to us and the two guys we dealt with in support yesterday Sam and Josh handled our issue perfectly.

Thanks guys

Working with the team from Ihub has always been a pleasure.
I could always trust the team to help me and guide me through their process, whenever I am unsure of something, or have absolutely no clue how to deal with it.
One of the few companies I work it, i rely on with quick responses to my emails, which is something very important to me. I can always count on them to make an order an easy journey for me and my customer.
Looking forward to doing more work with them.

iHub, professional and very responsive.

Reselling communication solutions for a number of years, and building bespoke solutions for those clients who need specialist services, I have found that iHub is able to offer any solution for any strange setup our clients need.

The Sales team ( Esp Maura ), help us offer a solution that will work exactly with the needs of our clients.

The Technical Team ( Esp Daniel, Josh, Sam ), assist me when I need additional assistance in resolving issues, and always go above and beyond their job remits, enabling me to access the help when needed, and get any problems resolved normally within 30 mins of me requesting assistance.

iHub have further demonstrated their commitment to the hearing disability laws, ensuring that their service is fully complaint with the Minicom Systems ( NGTS ), enabling Deaf & Hard of Hearing people to use the iHub telecoms solution just like a normal hearing person.

This companies commitment has demonstrated they take the resellers & our end customers seriously and pull out all the stops to ensure that our end users have the best experience possible.

I can't recommend them & their solutions high enough. They are simply the best in the services they offer.

Fast response to technical issues, there tech team have a super logging system via email so you know exactly what stage the query is at. Very happy with the service we receive.

Excellent service and super competitive pricing from a great team......especially Maura and Dan who both go well above and beyond to make my life easier :-)