The Institute of Modern Dog Trainers Reviews 190

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive knowledge, supportive approach, and engaging teaching styles, making the learning process enjoyable and easy to follow. Many highlight the excellent user experience, noting the well-organized courses, clear instructions, and the valuable, in-depth content that significantly enhances their understanding and skills. However, some customers were not happy with certain aspects of the service and product. A few found the course content too academic or fast-paced, wishing for more practical elements or different formats to aid absorption. There were also occasional concerns about inconsistent marking feedback, perceived unprofessionalism from some instructors, and issues with video quality during online sessions.

What people talk about most

Staff

Consumers generally express high satisfaction with the staff, describing them as knowledgeable, supportive,... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the courses informative,... See more

Service

Reviewers mention positive feedback about service. Many customers highlight the kindness of the team and the... See more

Product

Users describe positive interactions with the product. Customers consistently praise the courses,... See more

Instructions

People report positive experiences with instructions. Customers praise the instructors for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A really lovely team of instructors who were knowledgeable and delivered the training in a way that was easy to follow. It was very full on days and lots of practical exercises to do. You really do ne... See more

Rated 5 out of 5 stars

I highly recommend this course both to professionals as well as dog owners struggling with these issues. Dave is an excellent teacher. The course content is very indepth, lots to learn and to take in,... See more

Rated 5 out of 5 stars

Course expertly led by a very experienced trainer (Mustafa) who paced the course well and brought topics to life with real life examples and by answering all questions fielded and where he felt he did... See more

Rated 5 out of 5 stars

I've signed up for a 6 month level three course which I'm currently studying for. I've also completed their PMP webinar, been on their one day perfect puppy course and also their one day canine bod... See more

Company replied


Company details

  1. Career and Education Provider
  2. Adult Education School
  3. Education Center

Written by the company

Don't become a Dog Trainer... until you have spoken to us ! The Institute of Modern Dog Trainers educates and inspires thousands of dog trainers and behaviourists every year. Learn the skills of communicating with clients, building a business, practical training skills and the theory of dog training and behaviour. Turn your passion into your career, gain all your skills, knowledge and confidence with IMDT on your journey to becoming a qualified IMDT Trainer. All of our Instructors have made the journey too and are successful dog trainers and behaviourists.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

190 reviews

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Replied to 87% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great course

I decided on the ARB course after coming across a severe case in one of the dogs I was supporting for a rescue charity. It was very interesting and added a lot to my knowledge - well worth it!

December 2, 2025
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Hi Lis thank you for your email we're so pleased you found the Abnormal Repetitive Behaviour course useful, you'd be very welcome to attend more of our courses too

Rated 5 out of 5 stars

Highly recommend

Highly recommend this course' so up to date with all the current information and best practice' and all covered by someone who clearly knows and understands K9 First Aid

November 4, 2025
Unprompted review
Rated 1 out of 5 stars

Level 3 course

Level 3 course. Way to expensive for what they provide. Frustrating that after not even a month they can’t refund you or stop the payment. Is taking way much time and money that initially they telling you. Just not informative and straightforward. Not happy at all with them.

September 3, 2025
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Hi Cristina thank you for taking the time to leave a review. We're sorry you're not happy and to see your comments. It does state in the course description the timeframe for the course you chose to book and there is no extra expense once the course is booked. When correspondence courses are booked that booking includes a tutor dedicated to each course and the tutors fees are covered in the cost of the course too. If you wish to re-start the course and complete it so you can gain your accredited Level 3 please contact us and we can sort that out for you

Rated 5 out of 5 stars

I have thoroughly enjoyed every course…

I have thoroughly enjoyed every course I have attended. The staff are so welcoming and knowledgeable. I would have no hesitation in recommending any course.

November 21, 2025
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Hi Denise thank you for taking the time to leave a revie, it's great to hear that you have enjoyed all of your IMDT courses and we'd love to see you on more in the future

Rated 1 out of 5 stars

Level 3 LMR

Level 3 Learning, Motivation & Reinforcement.

I completed the course but found it very frustrating and unenjoyable. I found many questions were badly written and ambiguous. There are spelling mistakes and page numbers missing in the handbooks I received, also spelling mistakes in the marking received from the tutors.

You are left to research on your own for some of the answers, which is ok but I felt they didn’t supply enough relevant material, you will be directed to pay extra for their webinars, which I thought should be included in the original cost.

You receive your marked answers by email and it seemed to be different people marking the consecutive units, following a script for correct answers. Free thinking was not encouraged and I felt some of these semi-anonymous, impersonal people were very patronising, rude on occasion and with a generally unhelpful tone. Marking with a single word to an answer you have submitted I thought was unacceptable.

When submitting answers (that you strongly suspect will be returned and asked to do again) because of a lack of information and tutoring in the first place, ironically, does not motivate me to carry on (but they already have your money).

If I could go back and choose another provider then it would probably be one that doesn’t de-value it’s courses by putting them in a sale at this time of year.

Judging by their responses to other negative reviews, perhaps some customer service training would be advisable?

November 16, 2025
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Thank you for taking the time to leave a review. We are sorry you didn’t enjoy your course. Thank you for your comments regarding spelling mistakes in the course material we will review that. The course is a self study course which is why, as adult learners students are expected to do research for answers to questions. Additional webinars are recommended but not compulsory, they are simply options where you might find information for some of the questions, not every student will need them so it would be unfair to expect those students to purchase them which is why the cost of those is not in the cost of the course. All feedback is via email to ensure a complete record is kept in order that if necessary tutors and students can refer back to it. The IMDT is proud of the tutor team who are extremely well qualified and provide support which is second to none, your comment that they are patronising and rude is unfair. Finally your comment that our courses are de-valued by offering a discount during a Black Friday event is ridiculous

Rated 5 out of 5 stars

2nd Chance Heros was fantastic

2nd Chance Heros was fantastic. Felt like I was helping the dog I was given and the team.

Learnt so much on theory and practical behaviour experience.

Mus and Alun were a fantastic support. Had lots of time for my questions and explained topics really well.

October 20, 2025
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Thank you for your lovely review it's so nice to hear that you felt you were making a difference to the dog you were working with. It's an emotional course!

Rated 5 out of 5 stars

Great experience! Definitely recommend!

I really enjoyed the 4 day course with IMDT because of the treatment from the instructors. All of them were fantastic, beyond helpful and more than happy to have a talk and answer any extra questions from us all. Brilliant course, I’ve learnt lots of new things and built my confidence too. Really recommend this course!

October 30, 2025
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Thank you for taking the time to leave a review and we’re thrilled that you found the IMDT instructors helpful, they always are that’s why we think they’re the best in the business. Great to hear your confidence has grown, next step the IMDT Assessment?

Rated 2 out of 5 stars

4 day practical course

The course allowed you to build up your confidence and knowledge to enable you to run a 20 minute class by the end of the week. The instructors were all friendly and knowledgeable. However I found that all instructors had different ways they would approach teaching behaviours which at times was conflicting and felt political at times. I also was sad at the length of time dogs were expected to be kept in a car. The description says short period of times. However on day 1 my dog was in the car 10- 12:25 and then in the afternoon was allowed to be out of the car but wasn’t engaged in any training or activity was expected to sit and chill whilst course attendees had to listen to a “how to” teach. Again day 2 the dog was in the car for periods of 1-2 hours which in my view isn’t short periods of time. It was only on day 4 that the dog was out of the car for long periods. Luckily it was October so the weather was cool but I wouldn’t recommend taking your dog it felt unfair. Also the facilities provided weren’t great there was nowhere to fill up water bottles for humans other than using hot urn water or toilet tap water. To improve the course it would have been great if the how to teaching was more practical with your dog and the group classes were smaller so there was an opportunity to learn and practice more behaviours rather than spending hours watching other course attendees present

October 31, 2025
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Thank you for taking the time to leave a review it’s great that you appreciated the way the course is run building on your confidence and knowledge when it comes to teaching classes. Your comment that the instructors had different ways of teaching behaviours is exactly what we strive for, different instructors approach different exercises in alternative ways and that’s the benefit of having different that attendees have the opportunity to work with, your comment that they were conflicting and sometimes ‘political’ is quite frankly ridiculous. Your comment that dogs are in cars for up to 2 hours is incorrect, dogs aren’t in cars for 2 hours at a time and for the ‘how to’ session dogs are invited to be with attendees but the focus of the session is to have a masterclass of the theory as well as the practical element of several different exercises. Regarding the facilities there was a large bottle of fresh water beneath the tea urn available to re-fill water bottles etc. Your comment that you would prefer the course to be more practical is quite confusing as the whole focus of the course is building skills to understand how to put learning theory into practical training.

The IMDT is very proud of this course and we know that our instructors are second to none

Rated 5 out of 5 stars

Excellent course

First Class Tutors, incredibly well organised and I learnt so much! It is great course and a fantastic experience.

October 16, 2025
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Thank you for taking the time to leave a review, we really appreciate it and look forward to seeing you on more courses in the future

Rated 5 out of 5 stars

Excellent courses and support

I've signed up for a 6 month level three course which I'm currently studying for. I've also completed their PMP webinar, been on their one day perfect puppy course and also their one day canine body language course. Last weekend (Oct 18-19 2025) I attended their 2 day course relating to dog training.
I've been very impressed with everything; the course material, standard of teaching and the support offered.
I'd have no hesitation in recommending IMDT. I'm extremely happy with my experience and the knowledge gained.

October 18, 2025
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Thank you for your lovely review, we're really pleased you've enjoyed your courses with us to far and have found the whole experience supportive. Please do recommend the IMDT, spread the word, we need more professional dog trainers out there helping the dogs and owners that are looking for support

Rated 5 out of 5 stars

4 Day Practical Instructors Course

A really well organised course, with very knowledgeable, approachable and supportive instructors.
I learned so much and gained so much confidence.
I would highly recommend this course.

September 9, 2025
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Thank you for your review we’re really pleased you enjoyed the course. Our instructors are amazing and their knowledge is unmatched, we’re very proud of this course and the IMDT Instructors

Rated 5 out of 5 stars

Fantastic tutor

Fantastic tutor, very informative course

September 20, 2025
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Thank you for taking the time to leave a review we appreciate it

Rated 4 out of 5 stars

Insightful and engaging – but a lot to take in at once

I really enjoyed this course – it was fascinating and I learned a great deal about understanding dog language. The content was rich and informative, though at times it felt a bit “chalk and talk,” which is understandable given the webinar format.

In hindsight, I think I would have preferred the two-session option rather than the full-length version. There was so much valuable information, but I found myself fading a bit in the final hours. Breaking it up might have helped me absorb more and stay fully engaged throughout.

Overall, a worthwhile experience and I’d definitely recommend it – just consider the format that works best for your learning style.

A great opportunity to deepen your bond with your dog and better understand their world.

September 14, 2025
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Hi Annie, thank you for your review we're really pleased you enjoyed the course and leant lots. We do offer the course as a 1 day and also split over two evenings just to give people the option of either and to help make it as accessible as possible - hope to see you on more IMDT courses in the future

Rated 5 out of 5 stars

The course was a very informative and…

The course was a very informative and comfortable experience! Look forward to completing more courses with IMDT.

September 14, 2025
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Thank you for taking the time to leave a review, we really appreciate it and are very pleased you enjoyed your course and look forward to seeing you on future courses

Rated 1 out of 5 stars

Very disappointed

As i said , you did offer me email support . I think a few actual conversations would have helped me on my way . It was email support you offered - as i said in my reveiw . A human touch would have gone a long way .

September 5, 2025
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Thank you for taking the time to leave a review - we are sorry you felt unable to complete your course but you were given extra support and an extension to the timeframe your course should be completed in. The course is a level 3 accreditation and as such the learner is expected to take responsibility for their study regarding referencing etc - as you know a guide is sent to each learner outlining ‘how to reference’ etc

Unfortunately as we explained we can’t suddenly refund courses many months after they were purchased

Your comments are unfair, you were offered extra support more than once. We hope you enjoy your current course

Rated 5 out of 5 stars

Superb course!

Superb course and great intro into dog training. Mus is a wonderful tutor and gave clear understanding of what we covered. I thoroughly enjoyed it, loved that it was over 4 evenings so I could still work and I've met some lovely people from the group

August 7, 2025
Unprompted review

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