The Institute of Modern Dog Trainers Reviews 190

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive knowledge, supportive approach, and engaging teaching styles, making the learning process enjoyable and easy to follow. Many highlight the excellent user experience, noting the well-organized courses, clear instructions, and the valuable, in-depth content that significantly enhances their understanding and skills. However, some customers were not happy with certain aspects of the service and product. A few found the course content too academic or fast-paced, wishing for more practical elements or different formats to aid absorption. There were also occasional concerns about inconsistent marking feedback, perceived unprofessionalism from some instructors, and issues with video quality during online sessions.

What people talk about most

Staff

Consumers generally express high satisfaction with the staff, describing them as knowledgeable, supportive,... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the courses informative,... See more

Service

Reviewers mention positive feedback about service. Many customers highlight the kindness of the team and the... See more

Product

Users describe positive interactions with the product. Customers consistently praise the courses,... See more

Instructions

People report positive experiences with instructions. Customers praise the instructors for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A really lovely team of instructors who were knowledgeable and delivered the training in a way that was easy to follow. It was very full on days and lots of practical exercises to do. You really do ne... See more

Rated 5 out of 5 stars

I highly recommend this course both to professionals as well as dog owners struggling with these issues. Dave is an excellent teacher. The course content is very indepth, lots to learn and to take in,... See more

Rated 5 out of 5 stars

Course expertly led by a very experienced trainer (Mustafa) who paced the course well and brought topics to life with real life examples and by answering all questions fielded and where he felt he did... See more

Rated 5 out of 5 stars

I've signed up for a 6 month level three course which I'm currently studying for. I've also completed their PMP webinar, been on their one day perfect puppy course and also their one day canine bod... See more

Company replied


Company details

  1. Career and Education Provider
  2. Adult Education School
  3. Education Center

Written by the company

Don't become a Dog Trainer... until you have spoken to us ! The Institute of Modern Dog Trainers educates and inspires thousands of dog trainers and behaviourists every year. Learn the skills of communicating with clients, building a business, practical training skills and the theory of dog training and behaviour. Turn your passion into your career, gain all your skills, knowledge and confidence with IMDT on your journey to becoming a qualified IMDT Trainer. All of our Instructors have made the journey too and are successful dog trainers and behaviourists.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

190 reviews

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Replied to 87% of negative reviews

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Rated 3 out of 5 stars

Cash for Courses over quality content 2 day instructors

This review relates to The two day instructors course over 4 evenings.
It is a very quick run through of subjects including learning theory and body language. Throughout the presentation there were links on the slides so that you could buy additional courses from IMDT I also lost count the times webinars and other courses were mentioned by the instructor.
The instructor was friendly and clearly knowledgable and controlled the online chat box very well switching it off regularly to stop the constant chatter. He also came online early to answer training queries. The course is delivered at quite a fast pace.

I came away with very little increased understanding of learning theory and while the 4 day instructors course was pushed for the umpteenth time I would not feel at all confirming doing that from this course.

I like IMDT, Steve Mann and the rest of the team I have had contact with previously but seriously felt from this course the organisation is becoming a cash cow. There were repeats of videos they have displayed before which was fortunate as the videos were laggy and impossible to identify body language from. It was mentioned In the chat the replays were not functioning properly but wasn’t picked up.
Overall not terribly impressed by the standard of course content and it has changed my previously very positive view of the IMDT.

August 4, 2025
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Hi Thank you for taking the time to leave a review - to address your points - the IMDT is certainly not becoming a cash cow, quite the opposite in fact, we strive to keep our course fees as low as possible to ensure they are as accessible to as many dog trainers or potential dog trainers as possible in the current climate. Your comment regarding the videos from the course is a bit unfair, at the end of the course attendees are sent a link to the videos so they can be watched again, this is in place because occasionally, at the user end, signals can be weak. With regard to your comment about information about additional IMDT webinars etc, we provide that information as they are relevant to progression from this course, it's up to you if you choose to attend them. Finally your comment that you're not terribly impressed with the standard of the course content, we completely disagree, the course is packed full of learning theory and we're very proud of it and of all IMDT courses

Rated 5 out of 5 stars

Amazing four day course

This is an absolute must of you are serious about becoming a better dog trainer, it's crazy how much I progressed over four days. All of the instructors were amazing, they really took their time to make sure everyone understood what was going on. I cannot wait to continue my journey with the IMDT.

Richard Brown

July 22, 2025
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Hi Richard thank you for your review, we're really pleased you enjoyed the 4 Day Practical Instructors Course, and it's brilliant to know you feel you progressed over the four days, that's what it's all about. We can't wait for you to attend more IMDT courses and work towards your assessment

Rated 5 out of 5 stars

Fantastic course

The course content was fantastic and the tutor (Mus) taught in a way that made time fly by and kept my attention the whole time

August 7, 2025
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Hi Eleanore thank you for your review and comments. We agree the 2 Day Career as a Dog Trainer Course is fantastic

Rated 5 out of 5 stars

Really enjoyed the course,made so much…

Really enjoyed the course,made so much sense and have already implemented what I've learnt to my 1 to 1 clients

July 29, 2025
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Hi Hayley thank you for your review - it's great to hear that you've already been able to use the gained knowledge for your clients - onwards and upwards

Rated 5 out of 5 stars

I found the first aid course super…

I found the first aid course super helpful as a refresher. Very clear and easy to follow with some helpful demonstrations and diagrams thrown in too

July 30, 2025
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Hi Alice, thank you for taking the time to leave a review and your lovely comments

Rated 5 out of 5 stars

Great course with lots of information

Great course with lots of information , easy to digest, the teacher gave clear information and was able to answer any questions that came up , really informative and well worth the investment of time and money

July 7, 2025
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Thank you for your review. It's great to hear that you found the course easy to digest and felt you got value for money, it's always important to us that course attendees feel they have spent their money wisely

Rated 5 out of 5 stars

Really loved the 4 course bundle

Really loved the 4 course bundle. Really informative content and presented in such a great way. Loved the videos and the feedback from the Tutor was very helpful and supportive. Really great and enjoyable course. I’ve learnt so much. Thank you

July 5, 2025
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Thank you for your review - the Practical Skills Courses are invaluable for trainers who want to improve their own skills, we love that course

Rated 5 out of 5 stars

The Recall webinar is fantastic.

The Recall webinar is a fantastic resource that is well delivered and keeps you engaged throughout. It breaks each stage down and is easy to follow. Great videos for each exercise.

June 20, 2025
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Thank you for your review the Recall Masterclass is jam packed full of information and a brilliant resource for 121 plans and class plans and as you can rewatch it again and again it keeps on giving

Rated 5 out of 5 stars

Great informative course

The course was very informative, I’m so glad I decided to book the 2 day. I am hoping to book the 4 day practical very soon.

June 7, 2025
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Thank you for your review our 2 Day Career as a Dog Trainer Course is such a fully packed course, you'll love the 4 Day Practical Instructors Course too it's a big favourite

Rated 5 out of 5 stars

An extremely informative course

An extremely interesting and informative course. The IMDT have helped shape my whole career and have always been really supportive. I would 100% recommend this course, especially if you are a professional working with dogs.

June 7, 2025
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Thank you for your review and kind words, we always aim to support trainers working their way through the journey towards accreditation, hope to see you on more courses soon

Rated 5 out of 5 stars

Great

Great, can say much more than that. Learned a lot and also reinforced what I already knew

May 27, 2025
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Thank you for your review, we're really pleased you loved your course

Rated 5 out of 5 stars

This was such a fantastic 4 days

This was such a fantastic 4 days. The instructors were so supportive and encouraging, and their knowledge was immense! I thoroughly enjoyed it and just wish it could have been longer! I wanted to gain some practical experience to go alongside the Level 4 behaviour correspondence course and this made a lot of things fall into place for me. I would highly recommend to both budding trainers and behaviourists. Thank you IMDT!

May 27, 2025
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Thank you for your review. Our team of instructors are the best! we'd like the course to be longer than for days too and it's great your level 4 course benefited as well

Rated 5 out of 5 stars

EASY PEASY PUPPY INSTRUCTOR COURSE

🌟 I’m officially an IMDT Easy Peasy Puppy Instructor! 🐶🐾

Two weeks ago, I took part in the three day Easy Peasy Puppy Instructor Course in West Sussex – and what an incredible experience it was!

Despite teaching puppy classes for the past two years, I was amazed at how much I learned. The course was packed with practical knowledge, real-life strategies, and fresh perspectives that I can’t wait to bring into my future puppy classes and 1:1 sessions.

A huge thank you to Steve Mann and Tania Chappelle Imdt , who delivered the course with so much energy, passion, and humour. It was fun, inspiring, and so supportive from start to finish – exactly what dog training should feel like!

And... I’m so proud to say… I passed my assessment! 🥳 I’m now officially part of the Easy Peasy family and currently celebrating with a well-earned glass of fizz (served in my fabulous new Easy Peasy branded mug, of course! 😜🧡☕️)

If you’re thinking about deepening your puppy training knowledge or adding something special to your practice – I couldn’t recommend this course enough!

May 21, 2025
Unprompted review
The Institute of Modern Dog Trainers logo

Reply from The Institute of Modern Dog Trainers

Thank you for your email and congratulations on passing your Easy Peasy Assessment - thank you for your recommendation

Rated 5 out of 5 stars

Valuable and clear information.

Another great course! I trust the information as the IMDT are a respectable and responsible organisation and enables me to give my clients the best advice. The course is clear with plenty of opportunity to ask questions if needed.

May 24, 2025
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Hi Liz, thank you for your review and fantastic comments. We agree!

Rated 5 out of 5 stars

Highly reccommend the IMDT as a great place to start your dog training and behaviour journey.

The IMDT (Institution of Modern Dog Trainers) are a great place to start your dog training journey. The whole team are very supportive with both practical and theory exercises.
I am proud to me part of the IMDT family.

June 5, 2025
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Hi and thank you for your review. Our aim is to support people through their study towards accreditation as a Dog Trainer

Rated 5 out of 5 stars

Reviewb

Usually I find video based learning to be inferior to in person by a fair amount, but IMDT have bridged that gap magnificently!

May 19, 2025
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Hi, thank you for your review - that's great to hear

Rated 5 out of 5 stars

Very professional and well organized

Very professional and well organized. I really enjoyed the conference packed with valuable information, great speakers and experts of all types and specialties. I look forward to doing a course with IMDT.

June 1, 2025
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Thank you for your review. We loved bringing the Conference for Professional Dog Walkers to everybody and we loved the mix of speakers too - we're planning the next and we hope you'll join us for that one too

Rated 5 out of 5 stars

A nice organisation to work with.

I had booked last year but just before my dog became terminally ill, however the IMDT held my payment over and I went on the 2 Day course a couple of weeks ago.
It was a dog-less 2 days but a good theoretical intro. As always realising how much more there is to learn. Including Practical would have been useful but not practical for just the 2 days. The trainer was very knowledgeable and gave down to earth answers to all the questions. I enjoyed it. I thin

May 18, 2025
Unprompted review
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Reply from The Institute of Modern Dog Trainers

Thank you for leaving a review and we're really pleased you enjoyed the course. Come to the 4 Day Practical Instructors course and you'll have tone of the practical elements of teaching

Rated 2 out of 5 stars

Very undermining experience

I recently attended the 4 day practical course hoping to gain confidence. As someone who struggles with public speaking but loves training dogs, I was excited (though nervous) to practise teaching a class - something that’s outside of my comfort zone.

For the first few days, I received positive feedback from fellow attendees after my practise classes, but none from the instructors, which would have been helpful at this stage.

On the final day, I wanted to challenge myself more, and so I did a practise 20 minute class on "walking backwards", in which my method involved using a mat target and guiding the dog back so their back paws touch the mat, using treats and luring (no harm or force involved) - this is a trick I've successfully taught my dogs before, as someone who does trick training and canine freestyle. It was a method I was proud of and had planned in detail, while also having other methods as a back up incase some dogs were struggling with it, because I know what might work for one dog may not work for another.

However, I was immediately shut down by the instructor, who took over and made it seem like my approach was completely wrong and negative. Though I value feedback, his delivery was very undermining and left me feeling embarrassed in front of others. I had a full plan, including solutions for dogs who might've struggled with this trick, but I didn’t get a chance to show it. It felt like he took all the credit for my session, especially when the others gave his technique a go and were really impressed with his approach. This was really disheartening, as I wanted to be able to give my own advice and tips.

Afterwards, he gave me private feedback and mentioned to me 1-2-1 that I did really well and was 'one of the best'. While this was nice to hear, it also felt a bit confusing after I had just been humilated in front of everyone else. I went on to share with him about my future plans of becoming a dog trainer, specifically in trick training. While he did offer me some guidance, he also mentioned that I wouldn’t get many clients in trick training as not many people would be interested in that. While I understand the need for realism, his response felt discouraging rather than supportive. I hoped for mentorship and a constructive path forward - not to have my goals brushed off.

The course seemed like it was more for them to show off their own skills and methods, not really considering any other techniques. They're a very “my way or no way” company and it felt patronising, while dismissing any existing knowledge and ideas from those attending the course.

I was initially excited to recommend this course to my large social media following, however, based on my experience, I no longer feel comfortable doing so.

May 6, 2025
Unprompted review
The Institute of Modern Dog Trainers logo

Reply from The Institute of Modern Dog Trainers

Thank you for taking the time to leave a review. Just to reassure you and address some of your points. The IMDT Instructors are very experienced and very professional and the course is not for them to show off their skills, nor is the approach "my way or no way" in fact we take pride in coaching attendees different ways of teaching different exercises all with the IMDT Code of Ethics at the forefront of any technique. We're sorry if you felt your plans for the future were dismissed we can assure you that everybody's goals for their future dog training plans are taken seriously and we are always here to help, you can always email the IMDT office and we will always try to advise

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