Had a broken camera lens repaired on a Samsung Flip. Quote of £60 was decent and then I was refunded £30 because the job wasn’t as complicated as suspected. (I wouldn’t have known and was really su... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My daughters phone had a cracked screen. The young lady who served me was very polite and knowledgeable. She gave me a price for a new screen ro be fitted and said it would be ready in the afternoon.... See more
Company replied
I took my husbands iPad in for repair on Easter weekend and told it would be Tuesday after the bank holiday Monday that it would be ready however the lovely guy at the shop said he would try to get it... See more
Company replied
Great service, both in the initial enquiry and subsequently in understanding options, I had used the firm previously to repair my IPad. On this occasion, the IPhone had been badly damaged in an acc... See more
Company replied
Company details
Written by the company
imFixed offers fast, reliable and affordable repair services for phones, tablets, laptops and gaming consoles. Our skilled technicians provide high‑quality fixes with care and transparency, ensuring a friendly, professional experience and quick turnaround to get your device back in your hands.
Contact info
101 Tonge Moor Road, BL2 2DL, Bolton, United Kingdom
- 01204520520
- info@imFixed.co.uk
- www.imfixed.co.uk
4.7
Excellent
227 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically takes over 1 month to reply
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See how their reviews and ratings are sourced, scored, and moderated.
Sent phone for water damage repair
Issues resolved.
Owner of business personally contacted me to resolve any concerns and offer resolution.
Thank you 🙏🏿
November 14, 2025
Unprompted review
Reply from imFixed
Thank you for your feedback. We’re sorry for the inconvenience caused and will be reviewing this situation with our team to improve our communication and processes. Please reach out to us directly if you’d like us to look into this further.
Reply from imFixed
Thank you for your feedback! We’re glad you had a positive experience and appreciate your support.
AVOID - Not the bargain it seems
I sent my iPad in to have the faulty charging port replaced, and they damaged the screen during the repair and tried to make me pay an extra £210 for a replacement. They called me four times over two weeks saying the screen must have been damaged before I sent it (it wasn't), then switched to it must have been damaged during transit (it was in a protective case and bubble-wrapped inside a sturdy box). Then they tried telling me that screen replacement was a required repair whenever a charging port is replaced. Ridiculous. I had to threaten to sue to get them to return my iPad. So two weeks without my iPad, four unpleasant calls and now it turns out the replacement screen they installed is defective — it has a small white area in the upper left corner that glows white all the time, and it keeps losing contact with my Apple Pencil 2. I will learn to live with these problems or get the screen replaced by someone else, because there’s no way I’m sending my iPad back to these clowns.
November 3, 2025
Unprompted review
Reply from imFixed
We’re sorry to hear about your experience and appreciate you bringing this to our attention. This is not the level of service we aim to provide. Please contact us directly so we can review the situation and see how we can assist.
Great service reliable and quick
Great service reliable and quick. Communication is top notch!!
October 3, 2025
Unprompted review
Reply from imFixed
Thank you so much, we really appreciate your feedback! Glad to hear you found our service quick and reliable, and that communication was on point. Always here if you need anything again! 🙌
Reply from imFixed
Thank you so much for your kind words!
Really happy
Really happy! Replaced my screen quickly. Great communication. Highly recommend
October 4, 2025
Unprompted review
Reply from imFixed
Thank you so much for your kind words! 😊 We’re delighted to hear that you were happy with your screen replacement and our communication. Your recommendation means a lot to us!
Nice chaps
Nice chaps, knowledgeable, made any risks clear up front Replaced my Pixel 7a battery same day at a reasonable price. I will recommend them to my friends and family.
September 22, 2025
Unprompted review
Reply from imFixed
Thanks so much for your kind words! We’re glad we could get your Pixel 7a sorted quickly and clearly. We really appreciate your recommendation and look forward to helping again anytime.
Dropped off in the morning and fixed…
Dropped off in the morning and fixed screen by the afternoon. The guys even stayed open a few mins longer to let me pick up same day!
September 27, 2025
Unprompted review
Reply from imFixed
Thank you for sharing your experience! 😊 We’re glad we could get your screen fixed the same day and happy to stay a little longer so you didn’t have to wait until the next day. We really appreciate your kind words and look forward to helping you again whenever you need us.
Great customer service
Booked in a repair, but realised I could upgrade my handset instead, so no longer needed the repair. Spoke to them on the phone, they quickly organised the cancellation with no fuss. Great job.
September 26, 2025
Unprompted review
Reply from imFixed
Thanks for your feedback, John! 😊 Glad we could help with the cancellation quickly and hassle-free, really appreciate your kind words. 🙌
Great service thank you
I Booked online last night and took my Lads IPhone 14 in for a screen replacement today.
Great service done immediately no problem's
Well worth a trip to the shop in Bolton
Thanks
September 20, 2025
Unprompted review
Reply from imFixed
Thank you for booking with us! 🙌 We’re so pleased we could get your lad’s iPhone 14 screen sorted straight away. Glad the trip to Bolton was worth it, appreciate your support! 😊📱
Awesome
Awesome! Fit me in straight away for replacement battery for iPhone XR, done within a couple of hours. Amazing prices, no rip off extras. Lovely staff members and a proper job was done! Cheers guys!
September 19, 2025
Unprompted review
Reply from imFixed
Thank you so much! 🙌 We’re glad we could get your iPhone XR sorted so quickly at a fair price. Lovely having you in, really appreciate your kind words and support! 😊📱
Took my iPhone 11 down to imFixed to…
Took my iPhone 11 down to imFixed to get the front screen repaired they sorted it fine, after a few days I had a black mark appear at the top of my iPhone so I took it back down to speak to them about it they told me I’d have to come back when the technician was in so I came back 4/5 times in a few weeks and got told the same thing everytime ‘come back when the technician is in’ I’ve currently just been in and spoke to the technician who has told me I need a new screen when I’ve literally just paid for when less than a month ago I haven’t dropped my phone once since the screen was repaired but they were adamant it was my fault and would not fix it for me unless I paid there ‘deal’ of £40 which I had paid less than a month ago. Absolute scam artists I recommend anyone who is thinking of getting there phone fixed there to definitely go somewhere else as they will have your pants down and rip you off
September 15, 2025
Unprompted review
Reply from imFixed
Thank you for your feedback. We’re very sorry for your experience and understand your frustration. We always aim to provide fair and transparent service, and it sounds like we fell short here. Please contact us directly so we can review your repair and work to resolve this issue.
Used this shop a few times now
Used this shop a few times now
Always been able to help and prices carnt be argued with
August 25, 2025
Unprompted review
Reply from imFixed
Thanks so much for your continued support! 😊 Glad we could help again and that you’re happy with our prices 🙌.
Highly recommend
They were super efficient and honestly visiting them for a battery replacement was easy and it was taken care of straight away. Highly recommend!
August 23, 2025
Unprompted review
Reply from imFixed
Thanks so much for your kind words! 😊 Glad we could get your battery replaced quickly and efficiently. We really appreciate your recommendation 🙌.
Does't work!!!! Test before you pay!!!
The new screen they fitted isnt working properly. It goes black&white often and flashing. They claim to have fitted a new charging port but the phone takes 2 days constant charging to charge up.
August 14, 2025
Unprompted review
Reply from imFixed
Thanks for your feedback. We’re really sorry to hear you’re having issues with your phone. This isn’t the experience we want for our customers, and we take all concerns seriously. Please contact us directly so we can investigate and work on resolving the problem.
Purchase of a second-hand phone
I have just bought a second-hand phone and they understood exactly what I was asking for, finding me the best deal that did everything I needed. They even found an option under my budget, which I was very impressed with. Comes with 12 months warranty too.
August 6, 2025
Unprompted review
Reply from imFixed
Thanks so much for your feedback! 😊 Glad we could find the right phone for you and stay within your budget. We hope you enjoy it, and the 12-month warranty gives extra peace of mind 🙌.
Excellent service
Excellent service, great communication product purchased as advertised, 12 month warranty as promised. Joshua very helpfull.
August 2, 2025
Unprompted review
Reply from imFixed
Thanks for your feedback! 😊 Glad Joshua could help and that you’re happy with the product, communication, and warranty. We really appreciate your kind words 🙌.
Great customer service
Fast turnaround , great friendly service , I always these guys to fix my phones . They do a fantastic job . Thanks.
March 4, 2025
Unprompted review
Reply from imFixed
Thanks so much! 😊 Glad we could provide fast and friendly service again. We really appreciate your continued trust 🙌.
Late repair
Dropped off device on Wednesday and was told it would be ready Thursday 6.00pm.
Couldn’t get back until Monday 10.00.
Not been repaired yet but be ready by Monday 6.0 pm.
Picked it up Tuesday 10.00. More expensive than expected
July 3, 2024
Unprompted review
Reply from imFixed
Thanks for your feedback. We’re sorry your repair took longer than expected and for any confusion regarding the cost. We always aim to complete repairs promptly and provide clear pricing, and we appreciate your comments as they help us improve.
Brilliant service
Brilliant service, quick and a lot cheaper than other places around.
July 10, 2024
Unprompted review
Reply from imFixed
Thanks for your feedback! 😊 Glad you found our service quick and affordable. Really appreciate your kind words 🙌.
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