Good experience, it was my first time using the company. There was plenty of signage and info on what to do and the staff member there explained what I needed to do as well. Over all a good experience... See more
Company replied
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Review summary
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The staff is helpful, and the automated wash is so quick. Sometimes you will get the odd issue with the app not updating straight away but other than that all pretty straightforward
Company replied
Good value car wash Not the best as best as it missed bits, but that is too be expected with the limited automation and brushed etc.however, given the limited spec it did a decent job of getting the... See more
Company replied
The extra cleaning was done but a bit effort time would have cleaned just a bit better. Perhaps I will go back to all automatic car wash and do the extra cleaning myself.
Company replied
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
3.8
Great
34K reviews
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The car wash itself has always been…
The car wash itself has always been easy and effective... but on the latest visit the prebooking option on the app seemed to take much longer than normal to process.
The staff at my usual site are always pleasant and professional. Keep up the good work
August 17, 2026
Average
The car wash wasn’t great as when it finished the windows weren’t very cleaned
But over all it was positive
August 17, 2026
Retuning customer
I use this car wash regularly. This week there was a special offer on which was very good value. Hope they do it again regularly
August 14, 2026
Friendly service and thorough wash.
August 19, 2026
Sadly I won’t be returning
Sadly I won’t be returning. The last process whatever was spraying my car stunk of rotten pond water and left my windows streaked and smudged, the dryer at the end barely dried my car - literally all my windows had smudges and stains of dirty water. I had to wash it all off when I got home. I paid £13… absolute rip off.
August 17, 2026
Normally a very good service
Normally a very good service. However this time I was left disappointed. I was rushed through without the tyres getting a spray and only the rear getting a pre wash with the soapy brush. By the time I got home there was still soap suds still on the car. So I had to rinse these off.
My car came out very wet which was unusual, this never happens. It was as if the car wash settings weren’t right or something.
I suspected all these problems were because it was the £5 offer. However I’m a regular customer 🤷🏽♀️
August 17, 2026
Fast service
August 17, 2026
Tremendous service
Tremendous service. Kind and considerate with ultra friendly customer service.
August 19, 2026
THE BEST.
I wish they would provide a tyre shine service after the drive through, they do at an IMO near Leeds Bradford Airport!
August 19, 2026
Great thorough wash
August 17, 2026
I would score zero but sadly that’s not…
I would score zero but sadly that’s not an option. Formal complaint ignored yet spammed by “aren’t we great, thanks for subscribing crap”
August 19, 2026
When with highest option and still…
When with highest option and still didn't clean the car, front of car was still dirty and the windscreen didn't clean either.
August 19, 2026
i was told if i paid for the most…
i was told if i paid for the most expensive i would get a free 3 foam wash but heard nothing about my free second visit. i took photos of the boards at the time
August 19, 2026
Very nice Service
August 17, 2026
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