Good experience, it was my first time using the company. There was plenty of signage and info on what to do and the staff member there explained what I needed to do as well. Over all a good experience... See more
Company replied
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The staff is helpful, and the automated wash is so quick. Sometimes you will get the odd issue with the app not updating straight away but other than that all pretty straightforward
Company replied
Good value car wash Not the best as best as it missed bits, but that is too be expected with the limited automation and brushed etc.however, given the limited spec it did a decent job of getting the... See more
Company replied
The extra cleaning was done but a bit effort time would have cleaned just a bit better. Perhaps I will go back to all automatic car wash and do the extra cleaning myself.
Company replied
Company details
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IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
3.8
Great
34K reviews
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The bonnet was still covered in marks
The bonnet was still covered in marks. And the glass was not clear. Not very impressed.
August 21, 2026
Banner said pay for a ceramic xt and…
Banner said pay for a ceramic xt and get a free triple foam. But you don’t. Mis sold.
August 20, 2026
The rewards card was not stamped in the…
The rewards card was not stamped in the app
The drying rollers prior to the air dryer in the wash were not present which meant my car was not dryer properly
August 20, 2026
It’s scratched my brand new car
It’s scratched my brand new car, paint has been curled off the bonnet in a gouge that will need doing professionally, along with loads of small scratches and marks, my first and last time EVER using. I’m absolutely gutted. My first wash with my brand new car, I though I’d spend the money and get it done at a proper place and it’s destroy it.
August 19, 2026
No effort put into pre wash before…
No effort put into pre wash before going through the machine wash. A very quick spray and told to move on. The car come out with dead fly marks still all over the car and bonnet. I would rather pay £20 for a hand car wash from now on
August 20, 2026
Quick and easy experience!
Quick and easy experience. Good wash and great value for money.
August 18, 2026
Not a very good clean of my alloys
Not a very good clean of my alloys, after paying for the best wash you’d expect better. Probably needed a bit more time with the jet wash
August 18, 2026
Brilliant Car Wash and Excellent Service
Using the IMO car wash is easy, especially with the app. The attendant at the Jewel Asda was friendly and efficient. The wash and ceramic polish is excellent quality. It is expensive but worth it for a good car wash.
August 20, 2026
Fantastic!
August 20, 2026
Great service
August 18, 2026
Great service …
Car wash wasn’t busy so got straight in. Great service from staff and excellent value for money. Using the app makes purchasing even quicker and gives access to money off deals.
August 19, 2026
Car damaged during wash and no responsibility taken
I used IMO Car Wash in Houghton Regis on 20 August 2026 and came out to find damage to the front driver’s side of my car that was not there before entering the wash.
I was particularly disappointed because I had only just had the car cleaned and immediately noticed the damage when I left. I have photographs showing the condition of the vehicle afterwards.
A car wash should not leave a vehicle damaged, and I am now having to deal with getting the damage assessed and repaired, as well as trying to establish how it happened.
I would strongly recommend checking your vehicle carefully before and after using IMO, particularly around the wheels and bodywork. I expected a car wash to clean my car, not leave me with a repair bill.
IMO need to take much greater care with customers’ vehicles and take responsibility when damage occurs!
August 20, 2026
Maybe actually give the car a bit of a…
Maybe actually give the car a bit of a wash. After paying for ceramic xt or whatever it's called seeing the dirt just smeared evenly over the car is not what I was expecting. I'll try again tho as bought a package of 4 washes...see if you can improve
August 20, 2026
Easy access and friendly
Easy access and friendly, helpful operators. Pleasant experience using the car wash
August 16, 2026
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