Amazing company. All of my order came very quickly in amazing condition and quality. Great communication from them and was given multiple updates. All products were wrapped well to prevent damage AND... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Trophies were perfect! Website was a little bit difficult I found when ordering what personalisation I needed but the support team were quick to support via email. Thanks again I’ll be back agai... See more
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For my wife I commissioned a trophy cup to be awarded at her old school for best piece of original English Literature written by a school pupil. Impact took the wording exactly, converted a jpeg ima... See more
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Ordered an emerald paperweight with initials and a date on it for our 55th wedding anniversary which is yet to come. Neatly presented in a good quality box. Pleased with my purchase and quick deli... See more
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Company details
Written by the company
As one of the leading UK internet suppliers of trophies and medals for sports clubs, schools, activities and business, we aim to provide you with the best service possible. Buying trophies for your club or business is an important responsibility and we want to make sure that your experience is enjoyable and professional from start to finish — and beyond. If you have a customer service query, please contact the team at: sales@impact-uk.com
Contact info
Office 28, Thrales End Farm, Harpenden, AL5 3NS, United Kingdom
- 01727 790 400
- sales@impact-uk.com
- www.impacttrophies.co.uk
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Happy Customer
Very pleased with this company, my second order and the website easy to navigate. Clearly sets out what the different medals and offers are and your different options you can have. Prices were very good and the additional discount received was very much appreciated. Quality of the medals are good and the option to have your logos and names as the inserts is a nice touch. Thanks very happy
October 8, 2025
Reply from Impact Trophies & Medals
Dear John, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Excellent product
Excellent product, good communication with seller when dealing (to my satisfaction) with a minor problem. Will definitely use again.
October 8, 2025
Reply from Impact Trophies & Medals
Dear Mike, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Reply from Impact Trophies & Medals
Dear Manuel, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Superb quality!
I had a bespoke tankard engraved for a birthday. The communication was first class, as was the finished product! Speedy delivery and beautifully presented. Definitely recommend. Thank you.
October 1, 2025
Reply from Impact Trophies & Medals
Dear Amanda, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Prompt service
Prompt service, provided preview of engraving and made changes requested (eg fontsize). Could make it clear on website that alternative fonts and sizes can be chosen by customers.
October 2, 2025
Reply from Impact Trophies & Medals
Dear Christopher, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Great communication and fast delivery
Great communication and fast delivery. Really happy with the order.
September 25, 2025
Reply from Impact Trophies & Medals
Dear Jub, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Super fast delivery and rearranging our…
Super fast delivery and rearranging our order
Thanks
September 28, 2025
Reply from Impact Trophies & Medals
Dear Stu, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Efficient online ordering and fast…
Efficient online ordering and fast delivery ahead of promised deadline
September 25, 2025
Reply from Impact Trophies & Medals
Dear David,
Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Fantastic products
Fantastic product, great service, good value and delivery was quick!
September 16, 2025
Reply from Impact Trophies & Medals
Dear Rachel,
Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Really helped us out
Really helped us out when we were running out of medals. Shipped them express delivery. Lovely medals and great customer service. Will definitely use again.
July 26, 2025
Reply from Impact Trophies & Medals
Dear Michelle,
Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Great quality trophies at a very reasonable price
Great quality trophies at a very reasonable price
The original trophies that I ordered were out of stock and was I offered an upgrade at no extra charge. An extremely efficient and caring company. Would highly recommend
September 11, 2025
Reply from Impact Trophies & Medals
Dear Frank,
Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
First class service
Trophies and medals were delivered in good time, and were of high quality. Definitely recommended
August 18, 2025
Reply from Impact Trophies & Medals
Dear Sami, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Reply from Impact Trophies & Medals
Dear Katie, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Reply from Impact Trophies & Medals
Dear Eve, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services
Reply from Impact Trophies & Medals
Dear Nick, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Reply from Impact Trophies & Medals
Dear Sara, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Excellent we are very happy with our…
Excellent we are very happy with our medals they look very professional especially the logo.
September 11, 2025
Reply from Impact Trophies & Medals
Dear Susan,
Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
great friendly and fast service and…
great friendly and fast service and great product
only reason for 4 stars was one of the trophies was a lot smaller and thinner then it looked on picture and struggles to stand up all the time
September 9, 2025
Reply from Impact Trophies & Medals
Dear John, Thank you for your review. We try our best in our descriptions and measurements so that customers are aware of the sizing. This award is 80mm. We appreicate your review and this information will be fedback to the relevant department. If you require any further information, please do not hesitate to email us. Kind regards, Customer Services.
Quick delivery and quality
Quick delivery, great product as described. Excellent quality. The children absolutely loved them. Very easy to assemble.
September 5, 2025
Reply from Impact Trophies & Medals
Dear Rachel, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Great trophies and the after sales…
Great trophies and the after sales service was really good. Thoroughly recommend.
September 8, 2025
Reply from Impact Trophies & Medals
Dear Marion,
Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
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