Amazing company. All of my order came very quickly in amazing condition and quality. Great communication from them and was given multiple updates. All products were wrapped well to prevent damage AND... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Trophies were perfect! Website was a little bit difficult I found when ordering what personalisation I needed but the support team were quick to support via email. Thanks again I’ll be back agai... See more
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For my wife I commissioned a trophy cup to be awarded at her old school for best piece of original English Literature written by a school pupil. Impact took the wording exactly, converted a jpeg ima... See more
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Ordered an emerald paperweight with initials and a date on it for our 55th wedding anniversary which is yet to come. Neatly presented in a good quality box. Pleased with my purchase and quick deli... See more
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Company details
Written by the company
As one of the leading UK internet suppliers of trophies and medals for sports clubs, schools, activities and business, we aim to provide you with the best service possible. Buying trophies for your club or business is an important responsibility and we want to make sure that your experience is enjoyable and professional from start to finish — and beyond. If you have a customer service query, please contact the team at: sales@impact-uk.com
Contact info
Office 28, Thrales End Farm, Harpenden, AL5 3NS, United Kingdom
- 01727 790 400
- sales@impact-uk.com
- www.impacttrophies.co.uk
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Impact Trophies & Medals
Dear Duncan, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Budget Trophies, Value for money
Budget Trophies, Value for money. easy to deal with and will use again
November 11, 2025
Reply from Impact Trophies & Medals
Dear Nigel, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
The best team!!
Bev and the team are absolutely amazing!! They work their socks off to get what you need, when you need it. Thank you so much!
November 9, 2025
Reply from Impact Trophies & Medals
Dear Frankie, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Reply from Impact Trophies & Medals
Dear Gary, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Highly recommended
Prompt and helpful communication, fast supply of proofs and speedy delivery. The trophies were everything we hoped they would be!
November 5, 2025
Reply from Impact Trophies & Medals
Dear Kim, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Good Quality exactly what was ordered
Good Quality exactly what was ordered. Good service follow up and delivery. Will definitely utilize Impact Trophies & Medals again.
November 4, 2025
Reply from Impact Trophies & Medals
Dear James, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
excellent service
I missed out the engraving on one of my medals. They messaged the next day and waived the engraving fee. It wasn't a massive amount for the engraving but I was grateful to them for the prompt reply and support. I will definitely shop here again. Also the medals and boxes were great quality and heavy 😊
November 1, 2025
Reply from Impact Trophies & Medals
Dear Julie Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
A very good service
The trophy I bought was of high quality, well priced, and it was easy to order.
November 3, 2025
Reply from Impact Trophies & Medals
Dear Gary, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Great support and speed
I was impressed by the support provided and the speed at which the award was delivered.
I had not ordered an acrylic award before and was unsure of how my design would look; the team provided two options so that I could choose from them and then once signed off, the manufacturing and delivery was made within a very short deadline.
Many colleagues and the awardee were impressed with the final outcome.
November 2, 2025
Reply from Impact Trophies & Medals
Dear Liz, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Excellent service and quality product
Very efficient ordering and fulfilment process with excellently priced products. This is the 5th time I have used Impact for the trophies for our annual golf trips and I have never been disappointed in the product quality
October 31, 2025
Reply from Impact Trophies & Medals
Dear Alistair, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Great gifts for work colleagues
Great gifts for work colleagues, very quick turnaround time and good communication.
October 22, 2025
Reply from Impact Trophies & Medals
Dear Jessica, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Value for money - excellent product
Purchased bulk medal offer, with domed centres and ribbons.
Such great quality, less than a £1 a medal - 3rd year of purchase.
October 27, 2025
Reply from Impact Trophies & Medals
Dear Pat, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Very quick delivery at a good price.
Very quick delivery at a good price.
Kept up to date with order status.
October 23, 2025
Reply from Impact Trophies & Medals
Dear Georgia, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services
Fabulous service
Fabulous service. Good quality trophies. Speedy delivery. Excellent price. What more could you want!
Have used Impact Trophies for a few years now & they never disappoint.
October 21, 2025
Reply from Impact Trophies & Medals
Dear Jacqueline, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Excellent service
Excellent service. Very quick delivery and trophy is beautiful. Thankyou so much, we will definitely use your services again.
October 15, 2025
Reply from Impact Trophies & Medals
Dear Lindsey, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Reply from Impact Trophies & Medals
Dear Martin, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Reply from Impact Trophies & Medals
Dear Mary, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
School medal order
Very efficient service, have used impact for over ten years and always recieve goods ordered within a week of order.
October 16, 2025
Reply from Impact Trophies & Medals
Dear Duncan, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
This was such an easy and reassuring…
This was such an easy and reassuring process. Somehow though I neglected to select the correct colour and I'm not sure what I did wrong. However the end result was beyond my expectations and very well received
October 6, 2025
Reply from Impact Trophies & Medals
Dear Tim, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services
Fast service
Fast service. good communication and excellent products. Highly recommend 👌
October 7, 2025
Reply from Impact Trophies & Medals
Dear Paul, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
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