iMusic Reviews 14,452

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 577 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent product quality, competitive pricing, and the wide selection of items available. Many people highlight the careful packaging, ensuring products arrive in perfect condition, and appreciate the efficient delivery service. The overall ordering process is often described as smooth and straightforward. However, some customers have experienced issues with damaged vinyl deliveries, despite good packaging. A few people also reported receiving incorrect items or products that did not match their descriptions, and a minority expressed dissatisfaction with the lack of communication regarding their orders.

What people talk about most

Product

Customers had positive experiences with product, often praising the wide selection, competitive pricing, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the speed of... See more

Order

People report positive experiences with order. Many customers praise the straightforward ordering process,... See more

Quality

Users describe positive interactions with quality, frequently praising the excellent condition of items upon... See more

Price

Consumers consistently express satisfaction with the pricing. Many reviewers highlight that prices are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The BEST dispatch company for vinyl I've ever used! Speedy and most importantly - extremely well packed to the max!! Incredible large pizza box style for one double album, the record packed in a ton o... See more

Rated 5 out of 5 stars

Thoroughly recommend, this is an excellent on-line retailer of vinyl/CD's. The prices are really competitive and the stock range is superb. Having tried to get the Pink Floyd RSD 26 set and being unsu... See more

Rated 5 out of 5 stars

Vey professional service, communicative and found ease of use across their site. My records were dispatched in a quick and timely manner. I received updates and tracking details (just useful if ther... See more

Rated 5 out of 5 stars

Fantastic service from imusic! Was so thrilled to get an original press of MJ bad 25!! Had to buy another as back up! Delivery was smooth, arrived quite fast and packaged so well! These guys are great... See more


Company details

  1. Music Store
  2. Book Store
  3. DVD Store
  4. Printed Clothing Store

About iMusic

Written by the company

imusic.dk – One of Europe's largest assortments in music, movies, books, and merchandise!

We’ve been around since 2005 and have continued to grow steadily ever since. Today, our selection includes several million items.

If you're looking for something specific, you’ll find it here.

We offer personal customer service — available by phone Monday–Thursday from 11 AM to 4 PM and Friday from 11 AM to 2 PM.

iMusic A/S

Written by the company


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

14K reviews

5-star
4-star
3-star
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1-star

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent

My experience was excellent - quick delivery to the UK and the vinyl arrived in perfect condition. Highly recommended.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Bloody brilliant

Bloody brilliant. Super fast shipping to Australia and packed really well. The prices are amazing and while you pay a little bit for postage it's still definitely worth it. Keep the packages under 2kg to pay a reasonable rate. People that complain are obviously in the market industry and hate competition. Keep up the good work imusic⭐⭐⭐⭐⭐

March 7, 2026
Unprompted review
Rated 5 out of 5 stars

Happy customer.

Recently purchased the George Michael listen without prejudice clear vinyl which arrived in the uk. Very quickly.
Unfortunately there was a problem with the vinyl and I had to return it.
Imusic dealt with it in a professional manner and refunded me. Highly recommend.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Pleasant experience

Im all the way from South Africa and my friend from Denmark recommended iMusic to me and my album arrived in really good condition and well packed, arrived on time and everything that had to be included is included in the album. Very satisfied and will most likely buy more K-pop albums from them once I have the money, shipping and customs are a bit pricey since I live further away but It was worth it. Thank you so much 10/10 experience

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Quick delivery

Quick delivery, well packaged, fantastic choice, quality and value. Easy navigate website. Perfect transaction on every occassion. 1st class seller, highly recommended

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

First time I've used iMusic

First time I've used iMusic. The other websites I normally use for KPop were sold out of Stray Kids dominATE SEOUL dvds.
They didn't disappoint, clear release dates (this was pre order) and full tracking when it was shipped.
No problems at all, will definitely use again. Thanks guys!

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Probably the best online record store

I've been buying lps from imusic for a while now and I can't recommend them enough. The range they have is superb, the delivery time to UK isn't the fastest but for the price you pay it's worth the wait. It does state on the website if they have to order it in, and I've never had any issues whatsoever with this.

I hope to one day get over to the physical store in Denmark too, hopefully I can one day! Until then, I'm going to keep ordering

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service.

I ordered 3 LPs from iMusic because they were offering the best price for the items. Their delivery times are clearly stated, and although they're not the quickest, their timescale was kept to perfectly. The items were very well packaged. I am very happy with my purchases and the service provided, and I would happily buy from them again.

March 2, 2026
Unprompted review
Rated 3 out of 5 stars

wait

I was really pleased to find that they stocked the Cortis vinyl album. The delivery was a bit later than expected but still reasonable, and the packaging was very secure, so the vinyl arrived in perfect condition. The only downside is that the price dropped shortly after I bought it, which was quite disappointing for me since it’s the exact same product. Otherwise, the overall experience was good.

February 20, 2026
Unprompted review
iMusic logo

Reply from iMusic

Hi Anna

Thanks for your review.
Prices can change now and again based on current availability and if there are special promos. I can't guarantee that it's something we can do, but you're welcome to contact our support team at info@imusic.co and we'll see if we can't make a price adjustment on your order, if the price change occured very close to your order shipping :)

Best,
Troels / iMusic

Rated 5 out of 5 stars

I love buying at iMusic!

iMusic offers all kinds of editions, the best prices, and always deliverers everything I buy on time and in excellent conditions! Thank you iMusic! ❤️

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

The ordering was clear and consice

The ordering was clear and consice. The communication from beginning to end(delivery) was very helpful to keep track of the order. The Packaging was excellent, fully protecting the record, and as it was a gift for a teenager it added to the excitement of opening, and cheaper than HMV!! Well done.

February 9, 2026
Unprompted review

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