In Car Safety Centre Reviews 

1,389
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Today we had an appointment for my son who has a neuromuscular condition. We were met by Bev and her colleague Claire. Bev was so bubbly and greeted us immediately. As I already filled out informa... See more

Rated 5 out of 5 stars

Brilliant experience today at the branch in Towcester. We made an appointment easily online and arrived to meet Bev who was clearly very knowledgeable. I'd already done my research and narrowed in do... See more

Rated 5 out of 5 stars

I wouldn't go anywhere else for carseats. We live two hrs away from our nearest store but have made the journey four times over 8 years now and have bought 3 different stage car seats from ICSC. Our... See more

Rated 3 out of 5 stars

Ordered a new car seat and it arrived quickly and packaged well. Unfortunately there were a few superficial marks on the items, we had already installed the seat before noticing so didn't want to retu... See more

Company details

  1. Car Accessories Store

Written by the company

A child’s car seat is the most important safety product you can buy and we help you make the right choice. Browse our online shop and book a free consultation.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.5

All reviews

(1,389)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely BRILLIANT customer service…

Absolutely BRILLIANT customer service from enquiry, query, fitting, exchange. I have dealt with ICSS for 5 years and would not go elsewhere. Enquiries were followed up next morning, calls were spot on and left a message - I work in customer service and cannot take calls in the day so leaving a message really helps me keep track often late at night. I dealt with Dawn who was absolutely spot on, excellent customer service skills left an email, anytime I replied she was straight back withfriendly updates and answered any queries I had. I met all the team today who helped fit my son's new seat for him.
What a great team, you're doing an amazing job guys thanks again all x

May 12, 2022
Rated 5 out of 5 stars

Excellent service

Excellent service, was contacted within minutes of my order to arrange delivery. Seats arrived the next day. It's great they check your vehicle compatibility too. Highly recommend for purchase of quality and safe car seats.

May 11, 2022
Rated 5 out of 5 stars

Prompt

Prompt, efficient service - delivery to the Highlands within 3 days of ordering!

May 10, 2022
Rated 5 out of 5 stars

Car seat buckle cover … LIFE SAVER!

I ordered the car seat buckle cover and it is a life changer. My toddler learnt how to unbuckle herself and since then every car journey was a nightmare. I couldn’t drive anywhere alone with her as she would be out her car seat in no time. It caused so much stress and anxiety. I am so grateful to have found this product which has saved my sanity! Now my daughter can safely stay rear facing and I know she is safe!

April 30, 2022
Rated 5 out of 5 stars

Wow brilliant service

Wow! I placed my order and got 5% off which was already at a very good price. It stated delivery would be 2-3 working days, after about 45 minutes i received a despatch email and it arrived by 7:30am the next day.

April 28, 2022
Rated 5 out of 5 stars

This is second time I've ordered from…

This is second time I've ordered from here and cannot fault the service. I ordered the Britax Maxway on Easter Monday and the seat had arrived by Wednesday morning. Very quick service and I was kept informed of the progress of my order throughout. Thank you

April 24, 2022
Rated 5 out of 5 stars

Excellent Service

I have found the team at In Car Safety Centre to be excellent. They helped me to find the right car seat for my son, particularly as we use car club cars and not the same one every time. Ordering online was simple and the car seat was delivered very quickly. They also have videos showing how to fit the car seat too, which was extremely helpful as the written instructions provided by the manufacturer was confusing. Highly recommended!

April 22, 2022
Rated 5 out of 5 stars

Amazing amazing company!

This is the most fantastic business! They have helped me with all my car seats. They are the most knowledgeable people out there and you know your children will be safe with their care, consideration and expertise! Highly recommend

April 21, 2022
Rated 5 out of 5 stars

Great Service

Great product, arrived much quicker than expected, well packaged and perfect fit.

April 20, 2022
Rated 5 out of 5 stars

Quick and easy service

Needed a wedge for our Axkid Minikid in a hurry and was received the next morning in time for our trip.
Great service and will use again as have before.

April 20, 2022
Rated 5 out of 5 stars

Excellent site with lots of good advice…

Excellent site with lots of good advice and comparison charts so you find something to suit your needs. A very reputable company who provide good value items for great price. Free delivery for this heavy item was an added bonus I was expecting along with a feee item on promotion. Very pleased.

April 18, 2022

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