The £90 xl crystal arrived promptly. The only good thing to say about it. The image is a joke, its sits about 2 cm from the bottom, its over exposed, producing a blurred image, no definition, and no 3... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I can't praise this company enough. We wanted a gift for our parents Diamond Wedding Anniversary and were worried that, due to the current pandemic, that it wouldn't have been delivered in time. Hav... See more
Avoid this company! Ordered a 3D crystal heart PLUS LED light stand on 12th Dec however the LED stand wasn’t delivered. Called numerous times and the customer services people kept saying they’d pas... See more
Damaged item was given and no response from the shop I purchased two of 3D LED key chain. One of them was totally damaged. I immediately contacted the customer service in Incrystals to send me a... See more
Company details
Written by the company
We no longer use Trustpilot's PAID service and therfore are unable to read or reply to your reviews, please contact us directly or review us on our website. Our customers turn to us for memorable gifts for important occasions. Put like that, you’d want to know, your special gift was in safe hands, right? This doesn’t just mean creating a wonderful gift, but also making sure it gets to the right destination on time. We do both rather well. So what’s all the fuss about? If you want to surprise someone with an unusual gift, even thrill them with your thoughtfulness, then our personalised & photo gifts are for you.ut
Contact info
Pentax House, South Hill Avenue, HA2 0DU, South Harrow , United Kingdom
- 08448849679
- sales@incrystals.co.uk
- www.incrystals.co.uk
2.8
Average
6K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Anybody i have got them for have…
Anybody i have got them for have thought they were Brilliant
March 2, 2020
Unprompted review
Beautiful gift something really special
March 2, 2020
Unprompted review
Thank you so much the Crystal cube you…
Thank you so much the Crystal cube you done for me was perfect it was for my wife's birthday coming up
March 2, 2020
Unprompted review
I chose the love heart one an for the…
I chose the love heart one an for the light to stay on when pressed... And it arrived 2 days late so i missed my girlfriends birthday
March 1, 2020
Unprompted review
Okay
Was happy with the product, a little disappointed though with the quality image, seems fainter then one I already have.
March 1, 2020
Unprompted review
I have emailed about my base for my…
I have emailed about my base for my crystal photo and have still not recieved a reply
March 1, 2020
Unprompted review
incrystal purchase
brilliant experience received in a couple of working days would definitely recommend
March 1, 2020
Unprompted review
Disgraceful
Bought 2 heart an chains you can’t see the picture or work out who and what it is absolute disgrace I’ve asked for my money back and sent them pictures of the hearts waiting for my reply not happy
February 29, 2020
Unprompted review
I made this purchase not 100% confident…
I made this purchase not 100% confident on what the quality was going to be like as it was quite cheap compared to others I had seen. I received the product and it’s fair to say they did not disappoint! The engraving was so clear and looked exactly like the picture I had sent them. I and the person the crystal was for, absolutely loved it! Would definitely recommend!
February 29, 2020
Unprompted review
The finished crystal is beautiful..
The finished crystal is beautiful even though the photo used was old and not up to modern standards. Delivered so quickly, couldn't be more pleased with the result.
February 29, 2020
Unprompted review
Arrived quickly
Arrived quickly, excellent quality
Very well done and looks like exactly like the
Photo
February 28, 2020
Unprompted review
Excellent service received in few days…
Excellent service received in few days of order with fantastic tracking got exactly what I asked for extremely great company will definitely be ordering again
February 26, 2020
Unprompted review
Great product fantastic gift
February 26, 2020
Unprompted review
Loved my crystals even tho photo was…
Loved my crystals even tho photo was really old of my nana they were beautiful
February 25, 2020
Unprompted review
Easy to order and upload photos
Easy to order and upload photos. Fast delivery, very pleased with product.
February 24, 2020
Unprompted review
Lovely key ring and quick delivery
February 24, 2020
Unprompted review
The crystal was beautiful
The crystal was beautiful. Bought a new silver chain for it as chain not great but fir the price was fair. Picture qua,it on crystal is excellent
February 24, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.