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Incrystals Ltd Reviews 

5,655
•
TrustScore 3 out of 5

2.8

Trophy Shop
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Rated 1 out of 5 stars

The £90 xl crystal arrived promptly. The only good thing to say about it. The image is a joke, its sits about 2 cm from the bottom, its over exposed, producing a blurred image, no definition, and no 3... See more

Rated 5 out of 5 stars

I can't praise this company enough. We wanted a gift for our parents Diamond Wedding Anniversary and were worried that, due to the current pandemic, that it wouldn't have been delivered in time. Hav... See more

Rated 1 out of 5 stars

Avoid this company! Ordered a 3D crystal heart PLUS LED light stand on 12th Dec however the LED stand wasn’t delivered. Called numerous times and the customer services people kept saying they’d pas... See more

Rated 1 out of 5 stars

Damaged item was given and no response from the shop I purchased two of 3D LED key chain. One of them was totally damaged. I immediately contacted the customer service in Incrystals to send me a... See more

Company details

  1. Trophy Shop

Written by the company

We no longer use Trustpilot's PAID service and therfore are unable to read or reply to your reviews, please contact us directly or review us on our website. Our customers turn to us for memorable gifts for important occasions. Put like that, you’d want to know, your special gift was in safe hands, right? This doesn’t just mean creating a wonderful gift, but also making sure it gets to the right destination on time. We do both rather well. So what’s all the fuss about? If you want to surprise someone with an unusual gift, even thrill them with your thoughtfulness, then our personalised & photo gifts are for you.ut

Contact info

2.8

Average

TrustScore 3 out of 5

6K reviews

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No recent history of asking for reviews

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2.8

All reviews

(5,655)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Lovely clear 3d photo crystal.

Lovely clear 3d photo crystal, I was delighted with the product and the presentation box. Couldn't believe how quick i received it. Will definitely be making more purchases in the future.

February 21, 2020
Unprompted review
Rated 5 out of 5 stars

Beautiful crystal

Beautiful crystal, very pleased with the outcome. Both the writing and picture are very clear and the delivery time was great. Would strongly recommend

February 20, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent quality and service as…

Excellent quality and service as always. I have used Incrystals several times and I would always recommend them to others. The product is so special and worth every single penny. A uniquely personal beautiful timeless gift. Thank you again

February 19, 2020
Unprompted review
Rated 5 out of 5 stars

Honestly amazing would definitely order…

Honestly amazing would definitely order again. Fast delivery is the best thing as personalised and engraved items usually take at least a week! (1-2 or more!) can be very frustrating.! Definitely recommend .
Great gift amazing quality . Very impressed 5***

February 17, 2020
Unprompted review
Rated 5 out of 5 stars

Best service, great item

I ordered the item in the morning. Asked if I could pick it up from there Harrow warehouse. They were very helpful and allowed it. 3 hours later they had it ready and called me. Great service.

They took the background out of the picture. It was so clear. They also gave me spare batteries.

Very reasonable, great product. Would recommend for anyone to get one. Will use again.

February 15, 2020
Unprompted review
Rated 1 out of 5 stars

Horrible!

Horrible! Can hardly see the image, and the light you can get to put under it is the most tacky plastic thing. Do not buy this as a gift for anyone they will lie to your face, that they like it. To be nice.

February 15, 2020
Unprompted review
Rated 5 out of 5 stars

Delighted!

The beautiful crystal keyring is to be a present, & I’m sure she will love it as much as I do. Excellent & fast service & I am sure I will be ordering again

February 14, 2020
Unprompted review

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