While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Made an order that was delayed, customer services was really good and helpful keeping me updated throughout the delay. Then when I told them it was a birthday present and they realised that it wouldn’... See more

Rated 5 out of 5 stars

5 star well Deserved !! Second purchase bought iwatch now 12 iPhone looks like new ! £168 bargain , so efficient even on Wowcher ! Polite , answer email same day , so Refreshing after very bad bad e... See more

Rated 5 out of 5 stars

I ordered a iPhone 13 Pro for a family member via Temu, which is not advisable. This resulted in delays and communication issues. However, the matter was quickly resolved when raised and the phon... See more

Rated 5 out of 5 stars

Contacted IncTablet at 10am on Thursday about some iPads for a garage workshop for running a newly installed garage management software. Initially wanted a older model and was kindly advised that f... See more

Company details

  1. Electronics & Technology

Written by the company

Apple Distributor. Repairs stores around the UK


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

94 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don't believe their warranty

I had an issue with an iPad Air I purchased from them, they were reluctant to let me send the item back even though it came with a 1 year warranty. The issue was the iPad would crash and not hold charge, despite using multiple types of genuine apple plugs and chargers.
They claimed 'if the device is no longer active this is something that is exempt from warranty process'
So they sell you a faulty item and refuse to cover it under warranty when it stops working.

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

5 stars - Fantastic customer service and item

Fantastic customer service - clear information and prompt replies. Very friendly and helpful. Grade B item - this was my first time purchasing a refurbished item so was not sure what to expect - arrived in great condition. Very pleased with our iPad. Many thanks IncTablet.
We ordered over the bank holiday weekend so there was slight confusion with the expected delivery date provided by Wowcher, however the IncTablet team ensured that the iPad was dispatched as soon as possible and only arrived one day after the date given. I had selected next day delivery so this was not an issue for us and the item arrived in good time for the date we needed it.
Overall 5 stars in every way - thank you IncTablet team.

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

I have used IncTablet on 2 occasions…

I have used IncTablet on 2 occasions now to purchase iPads for my children. The communication and service received has always been excellent.

One of the iPads obtained a fault after 9 months and IncTablet were very efficient in repairing the device under warranty and getting the device back to me in a timely manner.

I would definetly recommend IncTablet and have no hesitation in using them in the future.

August 31, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and attention to detail

Excellent company. I ordered an iPad via Groupon and was very impressed with the price the refurbished category. It didn’t arrive so I contacted the team and was emailed back by Natalia. She said the one allocated was not up to standard so they are preparing a different one!!!!!! Wow talk about attention to detail I was so impressed. She kept me informed and the item arrived as discussed. As it was a refurb I was expecting a few scratches or something but no it was in pristine condition. I was even reluctant to give it as a gift lol. I’m so impressed with this company, their customer service and attention to detail. I can’t recommend them highly enough and it even arrived with 70% charge. Thank you so much Natalia and team I look forward to more purchases in the future.

March 10, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Recently purchased a reconditioned iPad 6 from IncTablet and could not fault them - iPad is great condition and working perfectly for my (very happy) 12 year old. Customer Service was also brilliant as we ordered at the last minute and needed a quick delivery (quicker than what was stated on the order). When I reached out to them, they found the order, expedited it and we got it the next day - in time for my daughter's birthday. Super impressed and would highly recommend!

February 23, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer sertvice

purchased ipad5 through Wowcher. It had been delivered very promptly. However, started experiencing wi-fi connectivity issues and contacted customer service, who responded surprisingly fast with initial troubleshooting advice. After cancelling out all possible issues IncTablet asked me to return the ipad via prepaid return and sent me a replacement. Overall, very efficient and helpful service. Will probably buy another one soon.

January 22, 2024
Unprompted review
Rated 5 out of 5 stars

Really good experience

Really good experience. I was quite apprehensive about refurbished but so far so good. Both turned up with a charging lead, safely wrapped in bubble wrap. Only downside was no official iPad box and wrapped in bubble wrap but I suppose they are refurb 🤷‍♂️

Anyway, worth a buy and will be returning for more if they continue to work without issue.

December 12, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Service

Very very happy with the service and the product. Ordered on Thursday 6pm and product arrived on Saturday 8.30am!
Was kept informed also and they were very responsive on any messages I sent
Thank you so much

December 23, 2023
Unprompted review
Rated 1 out of 5 stars

Shocking company

Shocking company, ordered a violet phone for my daughter and they sent a black one bcoz they wanted to complete the order! No communication, just assumptions!!!
..plus no box, nothing...read the tiny print people ..very sneaky company!!

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

IncTablet are one of my best discoveries of 2023!

This is one of my best discoveries of 2023. I am not the first on here to say so, and I can see why!
The customer service surpasses all reasonable expectations.
Initially I dreaded reaching out to them with some last minute requests to my order, however the team including Natalia, and Alana were quick to reply, efficient and so polite and friendly. Everything has been effortless interacting with them. They will now be my first point of call going forward for all my phone and tablet needs, and I will happily recommend them to all my friends and family.

November 20, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely outstanding

Absolutely outstanding customer service, phones of brilliant quality and prices. Lady from customer service was so polite and we'll mannered and polite extremely helpful if your looking for a new phone without the expensive price tag I highly recommend

November 13, 2023
Unprompted review
Rated 5 out of 5 stars

What an amazing experience with this…

What an amazing experience with this company IncTablet! The customer service was top-notch, and the product exceeded my expectations. I highly recommend them to anyone looking for quality Apple products and excellent service.”Bought my Child school ipad from them trust me you won’t go wrong with IncTablet,purchase today and get your order tomorrow 🤩🤩

September 6, 2023
Unprompted review
Rated 1 out of 5 stars

Ordered samsung s9 for my daughters…

Ordered samsung s9 for my daughters birthday they was helpful at the start it was delivered to wrong address by royalmail which there was proof of that and then the seller was useless refusing to refund me he didn't even bother to claim of royalmail and lied about ringing them onbuy refunded me and I'm still getting messages of the seller to send phone back how is that even possible if he clearly knows I aint got it and has the proof there with GPS of royamail absolute waste of time never order of them again avoid this seller or u could be in the same situation as me!

July 19, 2023
Rated 5 out of 5 stars

Exceptional iPad 8 Birtday

Exceptional. Ordered an iPad 8 for my sons birthday expected in Friday arrived next day. The item looks like it just came out of the apple shop. I’m a tech person myself and I checked the inside battery on a software. It’s on 99%. So far so good.

Thanks!

July 17, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look