IncTablet Reviews 94

*Update provided*

I bought an iPad Pro generation 2 from this company and paid £10 for next day delivery. Unfortunately, after three weeks of promises from their customer service, they have now cancelled the order and are allegedly processing a refund
Very disappointed you have dozens of these iPads listed on your website, but apparently (so I’m told by customer services on the phone) none of them past quality checks…

Update. After leaving this review I was contacted by someone sensible from IncTablet.
They admitted this item was out of stock but I was able to upgrade to the next model for £xxx amount. I agreed and the taller arrived the following day and was is in mint condition, very happy for what I paid. An easy resolution that should have been offered from the beginning!
I would buy from them again but a call to check the stock is imperative.
Review changed to 3 stars.

iPad 6 order from Wowcher
Bought 2 iPads 6 for my kids recently, devices look and work perfectly, ordering was very easy and delivery was quick - within a couple of days. Would totally recommend to everyone who is looking for reliable refurbished device.

Ordered a refurb iPhone XR and had a slight issue with the delivey. When I contacted them about this, they upgraded the phone and threw in a screen protector, both free of charge. The response couldn’t be faulted, great customer service.

Ordered during Christmas

Had an issue with the battery. It wouldn’t last quite as long as I expected

From issue to replacement took 48 hours, admittedly I was using the wrong plug.

I have to say a big thanks to their technical team

Order Number HGUDU-GY899

Exceptional. I got the iPad Pro 2018
It’s better than I expected. It was cheaper than other places. I was initially unsure but I used klarna

So happy and I can use this to do my work. It’s great and I can not thank Inctablet enough

Order number #17289

I bought an Iphone in A1 condition at Christmas. After a few weeks the LCD screen started having an occasional glitch but after five months it packed in altogether. It had never been dropped or mishandled in any way by me and has absolutely no visible damage, so I contacted them and they replied... " LCD screen issues are not covered under our warranty scheme. We can, however, repair it at a cost " (£54:99) "

So it seems their 1 year "no quibble" warranty is worthless , there are so many exceptions, especially as their final coverall is "accidental damage" which they could say about anything !. They wouldn't even take the phone back to check it.
It seems to Inctablet "no quibble" means "No argument we won't fix it !"

Contacted IncTablet at 10am on Thursday about some iPads for a garage workshop for running a newly installed garage management software.
Initially wanted a older model and was kindly advised that for a little bit more per unit we could have one of the latest models (2021 iPad Pro). Sealed a deal that was extremely competitive. Paid and done by 12pm. 11am Friday the iPads are delivered with chargers and screen protectors.
Cannot recommend IncTablet enough. Will be back for personal devices in the future

I bought an iPad from wowcher and when i received it, unfortunately it had a system issue and wouldn't connect to Wi-Fi. They sent me a postage label and as soon as it was delivered a replacement was sent out and i receive this next day. They were very quick with their responses, customer service is brilliant. Even though there was an issue they rectified it quickly keeping me updated. Thank you!

Natalia from customer service is amazing and helpful

We ordered an ipad air2 via Wowcher, great physical condition but was not the colour ordered, and the battery life was very poor (it would shut itself down when the battery went below 53%). After a pleasant couple of email exchanges with IncTablet they agreed to replace it, they even emailed me a return postage label which was a nice touch. I posted it back on the Tuesday, and was delighted to receive the replacement unit back on the Friday of the same week. A big thank you to Natalia in their customer service dept for dealing with this issue so quickly and professionally .

Bought through woucher. 13th December No contact with the company. Still.not received 5th January. Sent message to cancel and refund. I await response. My apology. Seems woucher at fault. They held order up. Inctablet posted and Royal Air holding up now. Item has been on way since 30th December. Hopeful delivery soon. No problem with inctablet if this is the case. Will add rating later.5 star rating due this company with my sincere apology.

Ordered iPad 4 on wowcher

Didn’t realise it won’t update and kids could t use YouTube

Spoke to incTablet, admittedly I assumed they sent me a broke ipad

After there advice and apples, it seems that all ipad 4 only works on iOS 10

Nevertheless incTablet stepped in and helped to upgrade to ipad 6

Loving the 6 and the kids are super happy

Overall really good to see how there customer service sorted this issue for me

Happy overall experience

Ordered iPad Air 2 from eBay for Xmas

Was a bit worried ordering grade B but it turned up without a scratch on it! Excellent condition

My daughter is using it everyday

Super experience thanks

Ordered and iPad Air 2 arrived next day

I was overall pleased with the order, battery life could be a bit better, but does say 100%.

Would recommend them, the price of the product was definitely a bargain

Happy customer

Great help from the team, excellent communication and I got the ipad I needed,

Thank you
Carl

Update: I have received an email confirming my order will be delivered via dpd next day delivery

Ordered an iPad grade a via Wowcher on 13th expected delivery 19th December still not received. Tried to contact via phone, email and contact form on their website and have still not had a response or been able to speak to anyone - message box is full using phone number. This is a Xmas gift for an elderly relative and now looking like I may not receive on time. Initially Wowcher account showed this order was in progress and there was a Royal Mail tracking code, but this has now disappeared too so no way of tracking the progress without speaking to merchant! Horrible time of year to be left spending hundreds of pounds on including an additional £10 for express delivery (I am aware of the strikes so probably only have until Thursday to receive) especially with the ongoing cost of living crisis!

Just SUPERB!

Got a wowcher deal for an iPad 6 they upgraded me to a Pro 2!
Delivery was some extra days due to Royal Mail strikes

I can not fault the service, thank you

Brilliant!

Thank you IncTablet

Bought off wowcher. Merchant sold the item. Lovely product, did arrive slightly late due to the demand. Over impressed with the quality

Happy and would recommend

Item arrived late packing not very good for the item been sent.
The screen on the iPad is poor and has a light spot in the middle with a row of distortion across the bottom even though it was supposed to be in good condition I accept the dent in the back but the poor quality of screen is unacceptable,overall would not use this company again

When my ipad arrived on December 4th (a surprise gift for my son) the quality of the screen was unacceptable to me, as it had way to many scratches which I was not expecting. However when I complained to the company IncTablet, they responded quickly that very same day and have apologised, offering to replace the iPad for a better one.
Thank-you IncTablet for your very fast and efficient response.