While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Made an order that was delayed, customer services was really good and helpful keeping me updated throughout the delay. Then when I told them it was a birthday present and they realised that it wouldn’... See more

Rated 5 out of 5 stars

5 star well Deserved !! Second purchase bought iwatch now 12 iPhone looks like new ! £168 bargain , so efficient even on Wowcher ! Polite , answer email same day , so Refreshing after very bad bad e... See more

Rated 5 out of 5 stars

I ordered a iPhone 13 Pro for a family member via Temu, which is not advisable. This resulted in delays and communication issues. However, the matter was quickly resolved when raised and the phon... See more

Rated 5 out of 5 stars

Contacted IncTablet at 10am on Thursday about some iPads for a garage workshop for running a newly installed garage management software. Initially wanted a older model and was kindly advised that f... See more

Company details

  1. Electronics & Technology

Written by the company

Apple Distributor. Repairs stores around the UK


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

94 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Order number 4785372

Order number 4785372

Ordered from wowcher came within 3 days, better condition than I expected for a B grade. My son is going to love it!

Thank you! Would definitely recommend this seller!

October 14, 2022
Unprompted review
Rated 3 out of 5 stars

Ipad order

I ordered an ipad of wowcher from this company over 2 weeks ago and I've only just heard back I'm hoping it will be delivered by end of week quite a quick email back to try resolve the issue

November 28, 2022
Unprompted review
Rated 5 out of 5 stars

Follow on experience with inctablet

I ordered an iPad using Wowcher from this company. Despite emailing and calling with all details still to get a response of any kind. Online ordering mailbox is full. Hopefully get the iPad today as becoming frustrated with lack of communication. Since my negative review Inctablet contacted me assured the order was being processed. They stated the volume of orders was excessive thus the delay in dispatching my ipad. I was kept updated and the iPad arrived today. Fully satisfied Unfortunately after positive updated review ipad had to be returned as battery would not hold charge. I have been unable to use iPad since I bought it early November. Unsure when I will receive ipad back from company. Would not recommend

November 16, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Had a little issue in the beginning with delivery but inctablet resolved this and have been very responsive and helpful resolving any issues going forward thank you great customer service

November 23, 2022
Unprompted review
IncTablet logo

Reply from IncTablet

Thanks for your review

We can confirm we have not received any communication from you or from wowcher for this order

Please contact us immediately on info@inctablet.co.uk

Rated 5 out of 5 stars

The measure of a business . . .

The measure of a business is in how they deal with problems. Dealing in refurbished 'tech' stuff is prone to problems . . . . IncTablet dealt with my minor problem incredibly quickly and effectively. We'll definitely return.

June 16, 2022
Unprompted review
Rated 5 out of 5 stars

Thank you!!

I ordered a 40mm Apple Watch to help me with my fitness goals, they then wrote me an email shortly after I ordered saying it just ran out of stock. But they kindly offered me an upgrade to the 44mm free of charge. I was delighted!!

At first I did want to get the 44mm, but I was on a budget and could only afford the 40mm.

I couldn't be more grateful, thank you so much!

June 12, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing

Ordered a iphone 7 they realised it was out of stock, upgraded me to iphone8 no extra charge ,was delivered next day, these guys go above and beyond so you are not with out a phone to long ,thank you will use you again

June 9, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic quality

I initially had a delivery issue but it was my mistake, contacted by inc tablet who were extremely courteous and helpful. Recieved an apple ipad air, i have ordered other refurbished items from different companies but this was by far the beat quality. Was like brand new packaged well and has made my son very happy without having to break the bank. Would definitely recommend this service

April 6, 2022
Unprompted review
Rated 4 out of 5 stars

Quick and efficient return service

The two phones I received were in excellent condition, however there was no box as promised and I chose to return them. I received a courtesy call to check whether I wanted another product sent out as replacement but as this was not wanted a refund was issued quickly and efficiently.

January 7, 2022
Unprompted review
Rated 5 out of 5 stars

Great communication

Great communication
Fast delivery would recommend to buyers to try inctablet

January 6, 2022
Unprompted review
IncTablet logo

Reply from IncTablet

Thank you for such a lovely review

We look forward to any future orders

Rated 1 out of 5 stars

Avoid if you need a timely Christmas delivery

I ordered two iPads from Inc Tablet via a Wowcher deal in November (one to be delivered to me, one to a relative). The delivery date quoted when I ordered was 6th December which meant they would arrive in plenty of time for Christmas.

By 15th December neither tablet had arrived so I emailed the company stressing both tablets needed to arrive before Christmas. I was told they were very busy and the tablets would be sent out the next week. On 22nd December the IPad I had ordered for a relative arrived but there was no sign of the one I had ordered to give to my son for Christmas.

I emailed again and was told that there had been an administrative error and they would send out the second IPad asap. I knew it wouldn't arrive before Christmas so I had to buy my son something else. Finally, today, one month after the original date quoted, the second tablet arrived.

I wouldn't recommend ordering anything from them via Wowcher in the run up to Christmas as they obviously struggled to fulfill all the orders, and I wasn't informed about the status of my orders until I chased.

Edited to update: Since I posted this true and honest review IncTablet contacted me to say they will be removing the warranty on the second item I ordered (which was delivered a month late) because they didn't like my review. This is goes against Trading Standards and I am horrified by the treatment I have received as a customer who spent over £400 with them.

January 6, 2022
Unprompted review
Rated 5 out of 5 stars

SPEEDY DELIVERY

Got my dad an iPad arrived on time
Excellent condition
Order number 3525

December 30, 2021
Unprompted review
IncTablet logo

Reply from IncTablet

Thank you so much for your lovely review

We try our best with every customer to bring them the best service possible

Rated 5 out of 5 stars

Xmas present 🎁

Ordered an Xmas present
Arrived on time
Order Number 8901

Loving the item

Thanks! Would recommend

December 30, 2021
Unprompted review
IncTablet logo

Reply from IncTablet

Thank you for your lovely review - Really glad we could help and support your order!

Rated 5 out of 5 stars

Order Number 9455

Order Number 9455

Ordered as an XMAS present arrived on time and like New

All round excellent

December 28, 2021
Unprompted review
IncTablet logo

Reply from IncTablet

Thank you for your lovely review

We always endeavour to do our absolute best for our customers!

have a lovely day!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look