INKA - Original Equipment Reviews 417

Took ages to arrive. No instructions. Terrible fit

I should have read the reviews before ordering! Still haven’t received them, ordered 9 days ago, with delivery stating “3-5” days.. tried to call the company today but you can’t speak to anyone, the automated answerphone tells you to contact via email.. I sent an email asking for an explanation why they are taking so long, and guess what… no reply!! I’ve checked the reviews and everyone is saying they take weeks to arrive, some up to 8 weeks!! I’m starting to wonder how many weeks mine will take!! I’ve got a new van and no seat covers!!! Long wait, no customer service…. If I had read the reviews first I wouldn’t have ordered!!! Wondering if a refund would be quicker, that would probably take weeks too!!

Do not order from this company.
They lie and say items are coming, been waiting over 4 weeks for my order.
Promise emails but no goods.
Avoid!!!!!

Been waiting 4 weeks and still havnt arrived and keep getting told next week still nothing shooting customer service

Unfortunately, ordering from this company has been a complete disappointment. The seat covers were supposed to arrive within 7 days. I assumed they were in stock, especially as I ordered a standard model for a standard car.

After more than a month of waiting, with no delivery and no communication whatsoever, I contacted the company to find out what was going on. I was told the covers were “in production” and that logos were being stitched onto them.
This made no sense — I never ordered any logos, just simple standard covers.

I was assured they would be shipped that same week. Three weeks later, still nothing. I reached out again and asked for a refund if they couldn’t fulfil the order. Without any explanation or update, I received a brief message saying my order had been cancelled and refunded.

The refund is the only positive point — although the money hasn’t reached my account yet.
Time wasted and still no seat covers — something no refund can compensate.

Overall, the customer service is extremely poor, communication is almost non-existent, and waiting 8 weeks for a basic, non-custom order in today’s world is unacceptable. I would not recommend this company to anyone.

1 start is too much , no response to emails , there happy to take your money but not supply your goods .

Horrific company,
Avoid at all cost.
Lies after lies,
Why are they taking orders for goods they can't supply.
Promise after Promise but no seat covers , I've got a new van with dirty seats due to covers not arriving.
Finally ordered from another company 😡.

I wouldn’t give it a 1 star AVOID AT ALL COST
Absolutely a scam now have my bank on to reclaim my money .

Ordered these seat covers in the Bentley stitch in grey diamond pattern and must say I’m exceptionally pleased with them especially the quality the finish of the stitch and the fitting which is on the tight side but obviously designed that way to make them fit perfectly
There is a short wait for these as they’re not off the shelf and made specifically for each customer
Seat covers transform the look of my new transit custom and I would highly recommend them to anyone willing to wait a little while for quality and comfort

Complete scam. I wish I had looked here first. Ordered 8 weeks ago. After a couple days DHL claim they have your order then it goes to delayed. Every time you chase the company they tell you your item is just finishing embroidery. I chased time and time again and was told they will be shipped this week. Finally after much arguing they have issued a refund. Do not waste your time here.

Seat covers and mat for my transit custom a bit of a wait but well worth it the quality and fit outstanding

I found the website very easy to use for the order, I did email asking for updates and always got a reply straight away, the quality of the covers is top class and a good fit, if your thinking of getting some, don’t think just order you won’t be disappointed !!
Rich

The covers are good quality but did take ages to come, I did initially review to say this was a scam but as I’m now in receipt of the seat covers I am happy to say it isn’t. However, do not believe the 5-7 days stated on the website, more like 4-6 weeks.
I’m happy now I’ve received them, but the companies communications need to be better and lead times quoted need to be reviewed for sure.

Waiting over 2 weeks dhl said on 3 occassions its getting delivered then said its not arrived from inka meanshile my vans gettimg ruined and im £125 inka no help and cant call them!! Wish i had of read reviews on trustpilot. AVOID!!!

Quick delivery and good customer service from Michael.

The seat covers for my vw van arrived 3 weeks after I ordered them. Not an eternity but a bit longer than I was expecting and it wasn’t until I had ordered them that I read the online reviews of people who had waited a lot longer than me or even had given up and asked for their money back. Thankfully,they are very good quality and fit perfectly and I would recommend them as a product but be aware you may have a wait on your hands.

After being pleased with my first set I ordered a second for my new van, 8 weeks later, numerous requests for updates, every time being told they were nearly ready and would be shipped that week, I’ve finally had to contact my credit card company and report them as they just ignored my refund requests. Very unprofessional, I’d avoid!!

Ordered covers end of July and was delayed continuously. Asked for a refund and has not been returned within the time frame given also.
Avoid this joke! Can’t call this a business when they continually lie!

I’ve ordered from inka about 8 times, the seat covers are great but there delivery times can be terrible. I’ve waited months for some orders even when there in stock with me having to email multiple times to find out what’s happening. If you don’t mind waiting and are in no rush then i would consider. It’s the last time for me as i find them to unreliable

Read some reviews after ordering seat covers for my transit custom after 2-3 weeks contacted Mike was assured in stitching process. Then given date for two weeks later and I am happy to say they are top notch quality. Be patient they are worth the wait.👍👍