Inkntoneruk.co.uk Reviews 

5,787
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 387 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, noting that items like printheads and cartridges work perfectly and match descriptions. Many people appreciate the quick and efficient delivery service, with orders often arriving promptly and well-packaged. Reviewers also highlight the excellent customer service and competitive pricing, making it easy to find what they need at a good value. However, some customers also noted issues with delivery times, experiencing delays or a lack of tracking updates for their orders. A few other people also felt that they received incorrect products or faced challenges with product compatibility and stock availability.

What people talk about most

Product

Clients share positive opinions on product quality and availability, often praising the ease of finding the... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising prompt and speedy deliveries,... See more

Order

Consumers find order experiences to be ambiguous, with many praising the ease of ordering and prompt... See more

Service

People report positive experiences with service, often highlighting prompt and efficient delivery, with some... See more

Price

Reviewers mention positive feedback about price, often highlighting very good and competitive pricing,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I really only wanted black ink and colour ink, but somehow got postcard sized photo paper also which is going to be wasted on me. Maybe your website needs to be a bit simoler about what you are buying... See more

Company replied

Rated 4 out of 5 stars

I have today received my Maintenance tank and my printer is now up and working, so thank you for that. My order was placed 8th April with a possible 3 - 4 days delivery. It wasn't urgent, however d... See more

Company replied

Rated 5 out of 5 stars

Ordered a new maintenance cartridge for my printer on a Saturday evening, it arrived by DPD next day delivery on Tuesday morning. The cartridge is a genuine Canon part and while the price at first loo... See more

Company replied

Rated 5 out of 5 stars

I'd never used this company before , but ordered an ink cartridge at a pretty good price with free delivery and it arrived the following day ! Perfect ! I shall definitely order with them again

Company replied


Company details

  1. Toner Cartridge Supplier
  2. Office Supplies Store
  3. Printer and Scanner Store
  4. Printer Ink Refill Store
  5. Printing Equipment and Supplies
  6. Printing Equipment Supplier

Information provided by various external sources

Low cost genuine original printer supplies, budget value and premium compatible ink and toner cartridges from your one-stop cartridge supplies shop - Ink n Toner UK. We keep things simple when it comes to printer cartridges offering various types in order to save you money. Use our straightforward website with different type of "cartridge options" to receive affordable inkjet cartridges, laser toner cartridges, franking cartridges and solid ink for any printer anywhere in the UK or Europe. We also offer label tapes, photo paper, memory and storage products, 3D filaments and 3D printers.

100% Satisfaction Guarantee

We want you to be completely satisfied with your purchase, whatever it takes

We want you to be completely satisfied with your purchase, whatever it takes
Customer satisfaction is our top priority and we hope that you will be delighted with your purchase, service and your printing. If for any reason you are not completely satisfied with your purchase, allow our first class customer service to handle any issues that you might face. Simply speak to an advisor through our superb online chat at inkntoneruk.co.uk. We will certainly do our best to find the right solution.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(5,787)

359 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Supplied as expected

Supplied as expected. Genuine product - would use company again.

May 15, 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Epson picturemate

Early delivery with good instructions

May 20, 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Such rapid delivery

Such rapid delivery. And very helpful in assisting me with the wifi connection. Full marks!

May 18, 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Quick and easy to order and have…

Quick and easy to order and have delivered. Great Service.

May 18, 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 2 out of 5 stars

Took a very long time to deliver wasn't…

Took a very long time to deliver wasn't even despatched for over a week.

May 11, 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. Unfortunately there was an issue with stock not arriving when it was supposed to. Please accept our apologies for the inconvenience caused.
98% of our orders are delivered within the stated timeframe and on this occasion we did not meet that standard for which we apologise.
We have been in business for over 21 years and we have a very high TrustPilot rating (from at this point 5705 reviews) and many thousands of repeat customers for one reason and one reason only: Because we care for our customers in respect of value for money, product quality and speed of delivery.
Thank you again for your patience and for your business and we sincerely hope you return to us soon.

Rated 1 out of 5 stars

Absolute joke...

Absolute joke.... Sent me a defective cartridge and making me pay postage to send it back. Customer support is extremely slow at a pace of 1 email per day and unhelpful. Order from cartridge save as their cartridges actually work even if it costs slightly more.

May 20, 2026
Unprompted review
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. We cannot comment on your review as we cannot identify who you are and what order this is.
We have been in business for over 21 years and we have a very high TrustPilot rating (from at this point 5705 reviews) and many thousands of repeat customers for one reason and one reason only: Because we care for our customers in respect of value for money, product quality and speed of delivery.
If you wish to take this complaint further please send an email to sales@inkntoneruk.co.uk and we will endeavour to resolve the issue. Thank you again for your business and we sincerely hope you return to us soon.

Rated 5 out of 5 stars

VERY PROMPT

VERY PROMPT - within 24 hours

May 14, 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 1 out of 5 stars
Inkntoneruk.co.uk logo

Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. Unfortunately it is clear that Royal Mail has let us both down on this occasion. Please accept our apologies for the inconvenience caused. Hopefully it will be delivered imminently.
98% of our orders are delivered within the stated timeframe and on this occasion we did not meet that standard for which we apologise.
We have been in business for over 21 years and we have a very high TrustPilot rating (from at this point 5701 reviews) and many thousands of repeat customers for one reason and one reason only: Because we care for our customers in respect of value for money, product quality and speed of delivery.
Thank you again for your patience and for your business and we sincerely hope you return to us soon.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, genuine cartridges, will be using their company again

May 14, 2026
Inkntoneruk.co.uk logo

Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Easy to deal with and good pricing

Easy to deal with and good pricing . Installed and working in minutes of delivery. Very happy with product

May 9, 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

The service offered by the people in…

The service offered by the people in your organisation

May 7, 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

The correct ink cartridges delivered…

The correct ink cartridges delivered within 3 days. Useful guidance on installation.

May 12, 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Prompt service at a competitive price…

I have been a customer for several years Always prompt service with postal delivery within a couple of days of the request. Always have my cartridge in stock at a very competitive price.

May 7, 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Great product & value for money.

Very pleased with the cartridge. Arrived on time and a nice coupon to pass on to friends. Great service, will definitely use again.

April 30, 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 4 out of 5 stars
Inkntoneruk.co.uk logo

Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Reliable

Easy of ordering on the web site and reliable delivery.

May 12, 2026
Inkntoneruk.co.uk logo

Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 1 out of 5 stars

I haven’t received my ordered items yet as at 15 May 2026…

I haven’t received my ordered items yet. When order was placed they didn’t indicate that the items were out of stock.

Still waiting for further information on when will I receive the ordered cartridges!

I am not happy 😡

May 11, 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. When you placed your order the products did not show as in stock, but showed as available for dispatch in 3-5 working days.
However, your order is due to be dispatched on 27th May. Please accept our apologies for the confusion and the inconvenience caused.
We have been in business for over 21 years and we have a very high TrustPilot rating (from at this point 5705 reviews) and many thousands of repeat customers for one reason and one reason only: Because we care for our customers in respect of value for money, product quality and speed of delivery.
Thank you again for your patience and for your business and we sincerely hope you return to us soon.

Rated 5 out of 5 stars

The correct cartridge arrived and my…

The correct cartridge arrived and my machine is now working

May 5, 2026
Inkntoneruk.co.uk logo

Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

We have been using Inkntoner I'm for…

We have been using Inkntoner for a number of years and always have been happy with the service that they provide

May 10, 2026
Inkntoneruk.co.uk logo

Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 1 out of 5 stars

Delivery

I ordered a black ink cartridge for my printer on the 07 May and I still have not received it

May 7, 2026
Inkntoneruk.co.uk logo

Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. Unfortunately it is clear that Royal Mail has let us both down on this occasion. Please accept our apologies for the inconvenience caused. Your order was delivered 14th May.
98% of our orders are delivered within the stated timeframe and on this occasion we did not meet that standard for which we apologise.
We have been in business for over 21 years and we have a very high TrustPilot rating (from at this point 5701 reviews) and many thousands of repeat customers for one reason and one reason only: Because we care for our customers in respect of value for money, product quality and speed of delivery.
Thank you again for your patience and for your business and we sincerely hope you return to us soon.

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