Inkntoneruk.co.uk Reviews 

5,787
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 387 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, noting that items like printheads and cartridges work perfectly and match descriptions. Many people appreciate the quick and efficient delivery service, with orders often arriving promptly and well-packaged. Reviewers also highlight the excellent customer service and competitive pricing, making it easy to find what they need at a good value. However, some customers also noted issues with delivery times, experiencing delays or a lack of tracking updates for their orders. A few other people also felt that they received incorrect products or faced challenges with product compatibility and stock availability.

What people talk about most

Product

Clients share positive opinions on product quality and availability, often praising the ease of finding the... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising prompt and speedy deliveries,... See more

Order

Consumers find order experiences to be ambiguous, with many praising the ease of ordering and prompt... See more

Service

People report positive experiences with service, often highlighting prompt and efficient delivery, with some... See more

Price

Reviewers mention positive feedback about price, often highlighting very good and competitive pricing,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I really only wanted black ink and colour ink, but somehow got postcard sized photo paper also which is going to be wasted on me. Maybe your website needs to be a bit simoler about what you are buying... See more

Company replied

Rated 4 out of 5 stars

I have today received my Maintenance tank and my printer is now up and working, so thank you for that. My order was placed 8th April with a possible 3 - 4 days delivery. It wasn't urgent, however d... See more

Company replied

Rated 5 out of 5 stars

Ordered a new maintenance cartridge for my printer on a Saturday evening, it arrived by DPD next day delivery on Tuesday morning. The cartridge is a genuine Canon part and while the price at first loo... See more

Company replied

Rated 5 out of 5 stars

I'd never used this company before , but ordered an ink cartridge at a pretty good price with free delivery and it arrived the following day ! Perfect ! I shall definitely order with them again

Company replied


Company details

  1. Toner Cartridge Supplier
  2. Office Supplies Store
  3. Printer and Scanner Store
  4. Printer Ink Refill Store
  5. Printing Equipment and Supplies
  6. Printing Equipment Supplier

Information provided by various external sources

Low cost genuine original printer supplies, budget value and premium compatible ink and toner cartridges from your one-stop cartridge supplies shop - Ink n Toner UK. We keep things simple when it comes to printer cartridges offering various types in order to save you money. Use our straightforward website with different type of "cartridge options" to receive affordable inkjet cartridges, laser toner cartridges, franking cartridges and solid ink for any printer anywhere in the UK or Europe. We also offer label tapes, photo paper, memory and storage products, 3D filaments and 3D printers.

100% Satisfaction Guarantee

We want you to be completely satisfied with your purchase, whatever it takes

We want you to be completely satisfied with your purchase, whatever it takes
Customer satisfaction is our top priority and we hope that you will be delighted with your purchase, service and your printing. If for any reason you are not completely satisfied with your purchase, allow our first class customer service to handle any issues that you might face. Simply speak to an advisor through our superb online chat at inkntoneruk.co.uk. We will certainly do our best to find the right solution.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.3

All reviews

(5,787)

360 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good quality and service

Good quality and service. My only complaint is that the delivery was a little slow.
Will definitely buy from Inkntoner again.

May 2, 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Speedy service

Speedy service, accurate delivery

May 5, 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 1 out of 5 stars
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. Your order was placed on 6th May and dispatched the next morning via Royal Mail. Unfortunately it is clear that Royal Mail has let us both down on this occasion. Please accept our apologies for the inconvenience caused. Hopefully it will be delivered imminently.
98% of our orders are delivered within the stated timeframe and on this occasion we did not meet that standard for which we apologise.
We have been in business for over 21 years and we have a very high TrustPilot rating (from at this point 5685 reviews) and many thousands of repeat customers for one reason and one reason only: Because we care for our customers in respect of value for money, product quality and speed of delivery.
Thank you again for your patience and for your business and we sincerely hope you return to us soon.

Rated 5 out of 5 stars

Items arrived promptly and worked…

Items arrived promptly and worked perfectly.

May 4, 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Highly recommended - Good value & service

I've bought ink cartridges from this company for many years. Always good value and quality. Highly recommended.

March 7, 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars
Inkntoneruk.co.uk logo

Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Unbelievably great service!

Unbelievably great service!! The help I had sorting out what turned out to be a faulty printer, was impressive to say the least. Definitely above and beyond what could have been expected. (The printer was binned in the End!!)

May 7, 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

All came delivered as promised

All came delivered as promised

April 24, 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Good delivery to overseas

The item I ordered can be hard to find. But it arrived efficiently and quickly to my home in Gibraltar.

May 4, 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

A very good product

April 20, 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Quick service

Quick service
Offered me to pick up as local

April 28, 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Speed and efficiency in the delivery of…

Speed and efficiency in the delivery of my order. Excellent

April 21, 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

A pleasure to buy from

A pleasure to buy from. Many thanks.

April 21, 2026
Inkntoneruk.co.uk logo

Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 3 out of 5 stars

It is too many clicks to re-order

It is too many clicks to re-order
To convoluted to order a generic Inktone product
I couldn't easily apply my points

April 20, 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review.
Both re-ordering and applying your reward points should be a very simple processes.
Next time you need to re-order please give us a call on 020 8216 5571 and we will be more than happy to guide you through the steps.
Alternatively if you call us we can send you via email some simple instructions that will help.
Thank you again for your business and we sincerely hope you return to us soon!

Rated 3 out of 5 stars

It was the delivery

It was the delivery , expecting a delivery on the Monday , ordered on Friday previous. It finally arrived on the following Friday. The Post Office let you down unfortunately. Hope it will better next time
Danny Brown.

April 10, 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. Unfortunately it is clear that Royal Mail has let us both down on this occasion. Please accept our apologies for the inconvenience caused.
98% of our orders are delivered within the stated timeframe and on this occasion we did not meet that standard for which we apologise.
We have been in business for over 21 years and we have a very high TrustPilot rating (from at this point 5674 reviews) and many thousands of repeat customers for one reason and one reason only: Because we care for our customers in respect of value for money, product quality and speed of delivery.
Thank you again for your patience and for your business and we sincerely hope you return to us soon.

Rated 5 out of 5 stars

There aren’t many places I can get ink…

There aren’t many places I can get ink for my very old HP photo smart portable printer, HP made a great printer that still works perfectly but then they let you down by not making the cartridges to fill it, but these guys came through and long may they do so. First rate

April 7, 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Arrived quickly

April 13, 2026
Inkntoneruk.co.uk logo

Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Good service

I've been buying my ink toner cartridges for a long time from Ink Toner, appreciating the quality and the excellent fast service. Recommanded

April 6, 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Good service

It was easy to find what I needed to order on the website, and it arrived promptly and in good condition. I can't say any more at this stage because I haven't yet replaced the existing cartridges and this is my first order from Inkntoneruk.co.uk

April 6, 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 1 out of 5 stars

I have not received the toner

I have not received the toner. I have a receipt from Paypal but nothing from Inkntoner

April 13, 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. You purchased a set of 4 Premium Remanufactured toners for your HP printer. Stock is depleted for the Cyan toner but stock is available from Monday 20th April and therefore your complete order will be dispatched as soon as stock arrives. Thank you again for your patience and your business and we sincerely hope you return to us soon!

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