Innovate Electrical Supplies Ltd Reviews 

Great service and friendly staff. They even emailed to check the package had arrived safely. You can't ask for better customer service than that...

Excellent service, with after sales follow-up to confirm safe delivery. Great prices too.

We have recently made a purchase from this company and were extremely impressed with the efficiency of service from point of ordering to next day delivery.

Completely professional and very efficient,with the personal touch added.

great customer service and great product - would happily recommend and use again

One of the best experiences I’ve had recently of excellent customer service. The personalised approach and efficiency was second to none. I ordered a Flavel Arundel Wood Burner which is now fully installed and I’m thrilled with it.

PARTS ORDERED AND ARRIVED NEXT DAY, FOLLOWED UP BY EMAILS TO ENSURE THAT THERE WERE NO PROBLEMS. EXCELLENT SERVICE HIGHLY RECOMMENDED

Ordered Wednesday, delivered Thursday. The parcel was well packaged. Couldn't ask for more. Now that's what I call great service.

Really superb service. Good communication throughout. Would use again.

Excellent customer service, very good quality product.

Even though I only placed a small order, I received the same level of service as you would if you were a larger customer. Excellent packaging, follow-up emails to confirm that I'd got what I wanted and got it on time, I can't fault this supplier.

An absolutely fantastic company to do business with; very poilet and efficient.
would recommend this company to anyone
we love our fire!
thank you so much
Elaine Ferguson
Whitley bay
tyne and wear

Ordered 5 radiators from innovate. Delivered exactly as asked , at a time and date to suit me. Brilliant price and even a follow up courtesy call and email. Highly recommended.

One day delivery was important to me so I phoned to make sure and they even took the trouble to contact me to make sure the goods had arrived

Excellent all round service. I work full time and had to work out a deliver date while on annual leave. This company was absolutely brilliant.

Ordered my fire Monday morning and it was delivered before midday the following day. Very pleased with my purchase which was considerably cheaper than on many other websites. Excellent service, would definitely use again.

I ordered my electric fire one day and it arrived the next day. An email to check that it had arrived safely followed. A pleasure to deal with such an efficient and caring company.

I needed an Electrician’s Starter toolkit for my Son in a hurry. Innovate had the best price online for what I was looking for. I called and Andrew told me if I bought the kit he’d have it dispatched the same day and delivered the following morning (free of charge). True to his word the courier was with me by 09:00am and my Son had a full set of tools ready to start his apprenticeship. I will shop here again.