Got lots of advice on foot support I picked answered all my questions received it two days ago and and it is just what I was looking for it was expensive but it was worth it if I want anything e... See more
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I have had to return the therapeutic insoles for a refund as the heel was too big & raised my foot so high it came out of my shoe when I walked. They were the smallest size too. The man who answered... See more
Found almost accidentally on the web when looking for an elevated shoe to adjust for one leg being shorter vthan the other. I thought I.d try an insole instead. Advice emailed quickly and recommended... See more
On the face of it Insole Clinic seemed friendly, helpful and trustworthy. However, the insole they sent me was the wrong size, they then admitted that they never had the insole in my correct size and... See more
Company replied
Company details
Information provided by various external sources
We are the one stop shop for all your orthotic needs. We supply a wide range of insoles, supports and braces. Don't hesitate to call our team between the hours 9am - 8pm.
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Excellent advice, service and product
I cannot recommend Insole Clinic highly enough, from Mark's callback and advice, quick delivery and help with exchanging the item for the correct size and the excellent Otto Bock Walk On Foot Splint itself.
Quote "I feel like I'm back to normal!" Must recommend the splint for anyone suffering with foot drop. Thank you Mark and team.
excelent
Great doing business. Good communication and quick services.
Excellant knee support
I have been looking around for 3 years now for a decent knee support. Found Ottobock and it is excellant. I suffer from weak knees and arthiritis. This support also gives out a lot of warmth for the knee. Highly recommended for all including big guys. I am a very big guy, ex-army rugby player and weight-lifter, and with the 2xl it is just right.
Lovely to be able to speak to someone helpful, any time!
I phoned up with not a clue of what would be best to select and got all the help I needed.
Quick efficient service
ordered on line on sunday night. goods arrived on wednesday.
Good service and good products
Good service
Ordered a Otto bock knee brace and was contacted by phone to confirm correct knee side.
Best price online for this brace.
Keep up your good work
helpful
Very helpful even when returning a product for a different size.
Speedy and Efficient
Website was easy to use. Othortix arrived within 2 days. I've ordered the wrong size but hopefully the exchange will be as simple and efficient as the delivery
Super produce - super delivery!
I ordered a splint for next day delivery and it came as ordered. Excellent service, super speedy, will definitely use again and would recomment.
Cracking all round!
Bought a digitec finger splint. Really well made item in durable plastic with wipeable soft foam inside so its very easy to clean. Some splints have foam which get smelly and take a while to dry when washed but you could wash this quickly if you wanted to. Velcro is attached by a loop on the top. Spoke to seller ahead of buying who was helpful and accommodating. Thanks for good service.
Fast Delivery
Excellent service; free delivery and goods arrived the next day.
Really impressed !!!!! Well Done
when i placed my order, a gentleman phoned me within an hour to inform me that the item that i ordered was not in stock,he was very knowledgeable about the product that i ordered,he did offer me an alternative if i wished, and stated that my original order would definitely be with me within a fortnight, if i was prepared to wait, true to his word it was actually less than a fortnight,
they take good care of you!
A good company with lovely products. Customer services really look after you, they look into your situation and ensure you get the best service possible.
Excellent would recommend without reservation
I have had 2 items both were dispatched quickly and arrived as described. Mark from the insole clinic was particularly helpfull he was able to discuss the products in detail and obviously has good knowledge. When I had to return a knee brace for a smaller size the turn around time was fantastic allowing me to go skiing ! Thank you .
Excellent service
I asked for advice and received an excellent response and purchased insoles which I hope will help my problem thank you
Brilliant quality and service
I wanted a back brace/support that was equal to the ones handed out by nhs. I researched and came across this product and found it. Ordering was simple, I was given an email confirmation and even had a text message detailing the time of delivery and the name of the driver.
ARCH SUPPORTS THAT STAND THE TEST OF TIME
I went to the doctors with a foot problem only to be given some exercises to do , that did not work. I called into a local scholl shop and the assistant said "had I tried these insoles". I hadnt, but bought a pair and havent looked back. I would recommend them to anyone with foot/heel pain.
Brilliant transaction
Arrived on time - well packed. Great product!
Great product, speedy service.
I am really pleased with my purchase, the delivery was really fast and a quality product.

Reply from Insole Clinic
Very impressed with the selection of products and service.
I was ordering some ski insoles and was not sure about which were right and so I gave them a quick ring and they were very helpful in helping me choose the right insoles. The web site was also really easy to use and so my shopping was done very quickly which was nice.
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