IV managed all tour elements well, including booking / helpful tips and general insights to tour Sri Lanka. A hitch at beginning with with our email contact, once rectified IV staff (who were lovely)... See more
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Level 2, 420 St Kilda Rd, 3004, Melbourne, Australia
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Inspiring Vacations kept me thoroughly informed with regular up-to-date notifications relevant to my trip...'very thankful for that.
The trip was great, with a professional, caring, informative, guide to lead us through the whole trip.
Good accommodation provided and excellent bus drivers all the way.

Reply from Inspiring Vacations
This is my first time booking with
Inspiring Vacations.So far I am pleased with how the booking has progressed.Gemma was very helpful and pleasant to deal with on the phone.As my girlfriend and I were trying to coordinate our bookings together from a distance.
I was contacted also by Kellie,to make sure I renew my passport before the trip.
So far I am very impressed by the company. I’m looking forward to my trip to Japan in October.
Trish

Reply from Inspiring Vacations
The whole booking process was great thanks to the staff who gave clear instructions on everything. We found a tour that offered what we were looking for at a reasonable price. I was a little concerned on my ability to use the portal but it was straight forward. In fact it covers everything I needed. I found the staff very helpful, polite and friendly. Our tour hasn’t commenced yet but I am confident I will have a fantastic time and that I will be a repeat customer. Thanks to the effort the team have put in.

Reply from Inspiring Vacations
Good clear an explanative advise on the web page with back up assistance online which enabled me to complete my booking. The travel hub in your account aids and advise where your at in preparing for your trip
Am most impressed

Reply from Inspiring Vacations
Extremely well organised from the moment we arrived at the airport in Cairo. Excellent tour guides in Egypt and Jordan, who provided in-depth knowledge and history of their respective countries. Accommodation was of a high standard, adding to a thoroughly enjoyable experience.

Reply from Inspiring Vacations
Easy to use website and the booking process.Gteat choice of tours.

Reply from Inspiring Vacations
The website was very easy to follow and understand. I had no issue making my reservation and the follow up from IV has been great.

Reply from Inspiring Vacations
easy and straight forward to book and any questions raised where answered quickly

Reply from Inspiring Vacations

Reply from Inspiring Vacations
This is my first time dealing with Inspiring Vacations and I have already recommended to a couple of friends. Very user friendly booking process and received follow up phone call to see if I needed any further assistance.

Reply from Inspiring Vacations
Th original payment schedule amount was altered after I made the initial deposit. A lot of cost was moved forward in the payment schedule. the payment schedule did not change - just the payment amount.

Reply from Inspiring Vacations
Lovely people to deal with and they answered all our questions and concerns satisfactorily. Can’t wait till May 27 😊

Reply from Inspiring Vacations
The consultants at the Perth Expo were very helpful and answered our questions well.

Reply from Inspiring Vacations

Reply from Inspiring Vacations
Non availability of refund in case of inability to travel in 16 months due to permanent disability

Reply from Inspiring Vacations
Informative & easy to navigate website enhaced by friendly phone support

Reply from Inspiring Vacations

Reply from Inspiring Vacations
Easy to navigate the website and fantastic follow up information covered all queries. The follow up phone call to confirm everything that had been booked and confirm the next steps made the whole experience feel very personal even though it was booked via a website.

Reply from Inspiring Vacations

Reply from Inspiring Vacations
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