Inspiring Vacations Reviews 

7,329
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 613 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and tour guides for being incredibly knowledgeable, professional, and genuinely helpful throughout their journeys. The booking process is often described as easy and user-friendly, with many appreciating the clear instructions and personalized assistance received. People consistently highlight the holidays themselves as well-organized, enjoyable, and providing exceptional experiences. However, some customers also noted issues with communication and customer service after their initial booking, experiencing unanswered emails, slow responses, or a lack of timely information. A few other people also felt that certain tour itineraries could be improved, mentioning concerns about the balance between activities or practical aspects like accommodating limited mobility or managing luggage.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, politeness, and... See more

Holidays

Clients share positive opinions on holidays, with many expressing excitement and anticipation for their... See more

Booking process

Consumers find the booking process to be positive, with many describing it as easy, user-friendly, and... See more

Service

Customers consistently note positive experiences with service, praising the professional, caring, and... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful and efficient support from... See more

Reviews shaping this summary

Rated 4 out of 5 stars

IV managed all tour elements well, including booking / helpful tips and general insights to tour Sri Lanka. A hitch at beginning with with our email contact, once rectified IV staff (who were lovely)... See more

Company replied

Rated 4 out of 5 stars

This is my first time booking with Inspiring Vacations.So far I am pleased with how the booking has progressed.Gemma was very helpful and pleasant to deal with on the phone.As my girlfriend and I... See more

Company replied

Rated 4 out of 5 stars

I have booked a trip with a friend of mine departing November 2026 still 5 months to go. So far so good until now, respond quickly to my (our) questions and keep in touch communications. Then, we real... See more

Company replied

Rated 4 out of 5 stars

This was the second seminar I had been to o & found the experience very good. Although it is easy to view online it was great being able to talk to someone & also view film of destinations.

Company replied


Company details

  1. Tour Operator
  2. Travel Agency

About Inspiring Vacations

Written by the company

Melbourne based, Australian-owned, globally operated travel company offering value-packed tour, cruise, rail and flight packages to the world’s most exciting destinations, across all seven continents. The trusted travel brand’s mission is to inspire people everywhere to experience the world.

Flexible Cancellation Change your mind up to 7 days after making your booking. Refer to the fine print of your chosen package for the specific cooling off period.

Unbeatable Value We’re proud to offer tours across the world at the very best price possible. We tours are outstanding value compared to what you could expect to pay for the same tour with another operator.

Award-winning Customer Support When you make your booking, you will receive ongoing support from our award winning team of travel professionals who you can contact 24/7 via online chat, phone or email.

Diverse Range Whatever you’re looking for, we’ve got you covered. Our product range includes small-group tours, large-group tours, independent and private tours, train itineraries, cruising products and more.

Insurance Proud to partner with NIB to offer the best protection to our customers. Ask us about how NIB might be right for you.

Traveller Hub Easily manage your bookings via our simple and intuitive Traveller Hub platform.

Our Promise

We're passionate about taking care of all our customers - one customer at a time. Our Travel Specialists are available 24 hours a day by online chat, email or by phone and are there to answer your questions and help with your booking.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.4

All reviews

(7,329)

606 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mike Rice tour guide

22-days European tour, our tour guide Mike was a professional dedicated and scheduling person. He was also a true gentleman. Furthermore our drivers Vio and Emil were very friendly helpful and contributed to our trip without causing us any inconvenience. Thank you very much to all. Regard Hatice T

May 20, 2026
Unprompted review
Inspiring Vacations logo

Reply from Inspiring Vacations

Hello Hatice,

Thank you for sharing your positive experience with us- what a wonderful way to sum up 22 days on the road!

We're so pleased to hear that Mike, Vio, and Emil all played a part in making your European journey such a positive one. It's always great to receive feedback that recognises the whole team!

We'll make sure your kind words reach all three of them, and we hope to welcome you back on another Inspiring Vacation soon!

Kind regards,
Inspiring Vacations

Rated 5 out of 5 stars

Fabulous Inspiring Vacation in Europe

I agreed with my tour group friends, Mike was absolutely an A+ tour leader, he was knowledgeable, caring and with great sense of humor. I definitely think we were really lucky to have Mike to lead us with our inspiring European Vacation in May 2026.

May 1, 2026
Unprompted review
Inspiring Vacations logo

Reply from Inspiring Vacations

Hello Michelle,

Thank you for your review!

We're thrilled to hear you and your fellow travellers had such a memorable experience, and it's great to know Mike made such a positive impression. We'll be sure to pass your kind words on to him.

We hope to welcome you back on another Inspiring Vacations holiday soon!

Kind regards,
Inspiring Vacations

Rated 5 out of 5 stars

They reply quickly and provide…

They reply quickly and provide complete, detailed information.

May 20, 2026
Inspiring Vacations logo

Reply from Inspiring Vacations

Hello Beverly,

We really appreciate you taking the time to leave such positive feedback. Thank you for choosing Inspiring Vacations!

Kind Regards,
Inspiring Vacations

Rated 5 out of 5 stars

20 Happy Days Great European Tour

Even if the tour was fast paced, we truly enjoyed every bit of it, especially we had an excellent tour leader all throughout and wonderful tour mates.

Our Tour Leader, Mike Rice, was so excellent and very approachable, knowledgeable, friendly, and extends beyonds his role as a mate. Highly commendable.

Kudos also to our tour bus drivers, especially Emil and Vio, who were all excellent and safe drivers.

It was really worth it and have given us happy memories.

May 1, 2026
Unprompted review
Inspiring Vacations logo

Reply from Inspiring Vacations

Hello Rolando,

Thank you so much for your wonderful 5 star review!

We are thrilled you enjoyed the tour and came home with such happy memories. Mike, Emil and Vio will be delighted to hear your kind words and comments, and we will be sure to pass them on!

We hope to welcome you back on another Inspiring Vacation soon!

Kind regards,
Inspiring Vacations

Rated 5 out of 5 stars

The tour ran without a hitch and our…

The tour ran without a hitch and our tour guide, Mike was very knowledgeable which made everything very easy. The driver was very competent and obliging at dropping g us off at tourist sites

April 30, 2026
Unprompted review
Inspiring Vacations logo

Reply from Inspiring Vacations

Hello Diane,

Thank you for your review!

We are delighted to hear that you had a fantastic time with our tour guide Mike on your recent trip. A guide helps make the journey memorable and we are thrilled his efforts contributed to a great experience for you.

We look forward to seeing you travel with Inspiring Vacations again.

Kind Regards,
Inspiring Vacations

Rated 5 out of 5 stars

Customer Service was excellent

Alysha was excellent, she helped me with a choice of tours in different countries, however I settled on another tour within your group and she assisted me with the booking. I'm very excited and looking forward to my holiday.

May 13, 2026
Inspiring Vacations logo

Reply from Inspiring Vacations

Hello Wendy,

Thank you for your kind words and positive feedback!

We’re thrilled to hear that Alysha was able to assist with your Inspiring Vacation and to hear how excited you are about your trip!

We’ll be sure to pass on your compliments to her!

Kind Regards,
Inspiring Vacations

Rated 1 out of 5 stars

Magical Morroco? Your money dissapears like magic!

Booked and paid in September 2025, for the 15 Day Magical Morocco Premium Small Group Tour, stating 8th May 2026.
The war in Iran broke out and airlines cancelled flights to Doha. Our travel agent had been in touch with Inspiring throughout the process and even up to the 25th March when they advised;
"this situation creates uncertainty around your upcoming travel plans, however we encourage you to NOT TAKE ANY ACTION unless you have been directly impacted."
Subsequently, they advised that they would offer a $1600 "Credit" out of a roughly $6900 tour and accommodation due to "non-recoverable third party costs".
This appears to be a common theme with Inspiring Vacations - take and hold your money for 6 months and then throw you some peanuts back when an early and unavoidable cancellation arises.
Another tour we had booked, through intrepid to follow this one, gave us a 100% credit!
They are a thoroughly disreputable company who DO NOT act in the best interests of their customers.
I am telling all my friends an colleagues TO NOT USE THEM..

April 8, 2026
Unprompted review
Inspiring Vacations logo

Reply from Inspiring Vacations

Hello Mark,

Thank you for your review, and we are sorry to hear of your disappointment.

As your booking was made through your travel agent, all correspondence regarding your booking, including the detailed reasoning behind the credit amount offered, has been provided directly to them.

Our team has advised the best possible outcome in terms of credit, given that your your Magical Morocco tour did proceed as scheduled. The credit advised reflects the maximum non recoverable amount we were able to secure from our suppliers, after also waiving our own cancellation fees.

While it wasn't possible to provide you with the outcome you were hoping for, we do hope you understand and appreciate our reasoning, and be assured that we will always do our best to help wherever possible.

Kind regards,
Inspiring Vacations

Rated 4 out of 5 stars

Good people skills

Good people skills

May 20, 2026
Inspiring Vacations logo

Reply from Inspiring Vacations

Hello Perry,

Thank you so much for taking the time to share your experience with us!

We sincerely appreciate your feedback and look forward to having you travel with us soon.

Kind Regards,
Inspiring Vacations

Rated 5 out of 5 stars

Mike Rice review

Mike Rice has been such amazing tour leader, very organised , efficient and knowledgeable. We had a good time doing our tour with him..

May 20, 2026
Unprompted review
Inspiring Vacations logo

Reply from Inspiring Vacations

Hello Aiza,

Thank you for your kind words and positive feedback about your time on tour with us!

We’re thrilled to hear that Mike was able to make your Inspiring Vacation a memorable and amazing trip!

We’ll be sure to pass on your compliments to him!

Kind Regards,
Inspiring Vacations

Rated 5 out of 5 stars

Mike was an efficient tour leader with…

Mike was an efficient tour leader with great communication. He was very patient with questions and very helpful with any requests people had. I would love to go on a tour group with Mike again!

May 19, 2026
Unprompted review
Inspiring Vacations logo

Reply from Inspiring Vacations

Hello Aura,

Thank you for sharing your positive travel experience with us! We are pleased to know that you enjoyed your holiday and had a great time on tour with your guide Mike!

We look forward to assisting you with your future travel plans and ensuring your next adventure is just as memorable.

Kind Regards,
Inspiring Vacations

Rated 5 out of 5 stars

Mike Rice

Mike is the absolute consummate professional.
There is no task to big or small. His knowledge of everything Europe is impeccable and he has a great sense of humor.
I would not hesitate to go on another trip knowing Mike is the tour leader.
Thanks for a phenomenal trip.

May 19, 2026
Unprompted review
Inspiring Vacations logo

Reply from Inspiring Vacations

Hello Gabrielle,

Thank you for your glowing review!

We are delighted to hear that you had a fantastic time with our tour guide Mike on your recent trip to Europe. A guide helps make the journey memorable and we are thrilled his efforts contributed to a great experience for you.

We look forward to seeing you travel with Inspiring Vacations again.

Kind Regards,
Inspiring Vacations

Rated 4 out of 5 stars

Very good service

Very good service

April 17, 2026
Inspiring Vacations logo

Reply from Inspiring Vacations

Hello Claus,

Thank you for your kind words and positive feedback!

We’re thrilled to hear that our friendly team were able to assist with your Inspiring Vacation.

We’ll be sure to pass on your compliments to them.

Kind Regards,
Inspiring Vacations

Rated 5 out of 5 stars

Clear concise and very knowledgeable…

Clear concise and very knowledgeable information on the trip I was interested in.

May 13, 2026
Inspiring Vacations logo

Reply from Inspiring Vacations

Hi golf9,

We really appreciate you taking the time to leave such positive feedback about your experience with us. Thank you for choosing Inspiring Vacations!

Kind Regards,
Inspiring Vacations

Rated 5 out of 5 stars

As an inexperienced traveller and not…

As an inexperienced traveller and not very savvy on computers I found it quite easy to navigate. After going through your offers I found a tour that suited my preferences.

May 18, 2026
Inspiring Vacations logo

Reply from Inspiring Vacations

Hello Glenn,

Thank you so much for taking the time to share your experience with us!

We sincerely appreciate your feedback and look forward to having you travel with us soon.

Kind Regards,
Inspiring Vacations

Rated 4 out of 5 stars

Quick and easy

May 15, 2026
Inspiring Vacations logo

Reply from Inspiring Vacations

Hello Julie,

Thank you for your positive feedback!

We're proud to offer a straightforward booking process and are thrilled to hear you had a smooth experience.

We look forward to having you travel with us.

Kind Regards,
Inspiring Vacations

Rated 5 out of 5 stars

Easy to book

Easy to book, helpful girl we spoke to. (Taylor)

May 11, 2026
Inspiring Vacations logo

Reply from Inspiring Vacations

Hello Russel,

We really appreciate you taking the time to leave such positive feedback. We will be sure to pass on your comments to Tayla! Thank you for choosing Inspiring Vacations!

Kind Regards,
Inspiring Vacations

Rated 5 out of 5 stars

Japan highlights tour

Really good experience on the 8 Day Highlights of Japan tour. Had a bit of everything, busy cities, temples, great food and scenery. Guide and bus driver were great and made the trip completely stress free.

February 15, 2026
Unprompted review
Inspiring Vacations logo

Reply from Inspiring Vacations

Hi Matt,

Thank you for sharing your positive experience with us! We are pleased to know that you enjoyed your holiday with us to Japan and had a great time.

We look forward to assisting you with your future travel plans and ensuring your next adventure is just as memorable.

Kind Regards,
Inspiring Vacations

Rated 5 out of 5 stars
Inspiring Vacations logo

Reply from Inspiring Vacations

Hello Steven,

Thank you so much for taking the time to share your experience with us!

We are delighted to hear that Gemma was able to provide you with prompt and effective customer service.

Kind Regards,
Inspiring Vacations

Rated 1 out of 5 stars

Read the small print - you won't get your money back - even in war

Really poor customer service. Offered only 20% refund due to the Iran war and this in credits which have to be used within a very short space of time.
dont be scammed by huge discounts up front, read the small print of what you are agreeing to. There are more reputable companies that are as cheap

May 16, 2026
Unprompted review
Inspiring Vacations logo

Reply from Inspiring Vacations

Hello Harmony,

Thank you for your review.

It's very disappointing to read that you feel that way. With the recent Middle East situation, our team has gone above and beyond to look into every possible way to assist our guests and offer the best solution they are able to.

While it wasn't possible to provide you with the outcome that you wanted this time, we do hope you understand and appreciate our reasoning and be assured that we will always do our best to help wherever possible.

Kind regards,
Inspiring Vacations

Rated 4 out of 5 stars

A refreshing experience.

While the travel company is basically a middle man for the supplier, their service is prompt, helpful and very professional. A pleasant change on the internet.

May 14, 2026
Inspiring Vacations logo

Reply from Inspiring Vacations

Hello Coral

Thank you for your review. We really appreciate you taking the time to leave such positive feedback. Thank you for choosing Inspiring Vacations!

Kind Regards,
Inspiring Vacations

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