One word. Jamie Hind. Ok that’s 2 but what a service. First time insurance on a taxi I was skeptics but I couldn’t ask for more, helpful knowledgeable, an absolute credit to the business. I tried rive... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
As a taxi insurance broker, we will work hard on your behalf to get you the taxi insurance policy to meet your needs. It is very important to get the right balance of a competitive premium and the correct level of cover. As taxi driving is either your livelihood or even your business, being off the road can hurt financially. Our cover will make sure that, in the unfortunate event of a non-fault accident, that you are back on the road as quickly as possible in a like-for-like replacement vehicle.
Suite 1 + 2, Gordon House, Leicester street,, PR9 0ER, Southport, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Now entering my fifth year with InsureTAXI, thankfully not had to make a claim, but I find the staff a pleasure to speak to at renewal time.

Reply from Brown & Brown formerly InsureTAXI
I had a very nice experience with this company insure taxi the name of the person Ben he was kind, patient very helpful throughout the whole process he took the time to explain everything clearly to me and made sure that I understood everything it’s very rare to find someone who genuinely cares. I would recommend you definitely get your insurance done from this company.

Reply from Brown & Brown formerly InsureTAXI
Breath of fresh air to be treated like an individual, respected and valued customer
I was waiting for the catch but so far all is very positive
I wouldn't hesitate to recommend insure taxi to anyone - and cab drivers talk to a lot of people !!

Reply from Brown & Brown formerly InsureTAXI
Brother, they are worst on its kind.In order to keep you in their firm, they create duplicate accident which does not exist and in other case claim the money which you didnt get in your behalf without telling you.These are scammers.KEEP AWAY from them.Doggy middle firm.

Reply from Brown & Brown formerly InsureTAXI
They gave me quick response and understood me very clearly and he tried to help me out very helpfully.

Reply from Brown & Brown formerly InsureTAXI
I couldn’t be happier with the service I’ve received from insuretaxi. Every time I’ve needed assistance Zak velasco gone above and beyond to help me out. He explained my policy clearly and make sure I understood all my options. normally insurance tell you this is the price take it or leave it but took 3-4 day he work hard to find me the best price, It’s such a relief knowing I’m in good hands — definitely the best insurance experience I’ve ever had! Thanks

Reply from Brown & Brown formerly InsureTAXI
Johnny was very professional from start to finish while arranging my Private Hire taxi insurance. Would highly recommend.

Reply from Brown & Brown formerly InsureTAXI
I dealt with a gent called Ben who was super friendly and helpful, got me a great price, highly recommend

Reply from Brown & Brown formerly InsureTAXI
I dealt with Zak, he was very helpful and organised my Private Hire cover. The premium was also significantly cheaper than my existing broker, so all in all, I was pleased to have dealt with Zak/InsureTaxi.
Thanks!

Reply from Brown & Brown formerly InsureTAXI

Reply from Brown & Brown formerly InsureTAXI
Benjamin Huyton-Meadows was absolutely brilliant, excellent communication skills, Ben was very polite and professional over the phone and got me the best Taxi quote.
#INSURETAXIALLTHEWAY #BENTOPSALESMAN

Reply from Brown & Brown formerly InsureTAXI
Excellent customer service as well as very helpful.

Reply from Brown & Brown formerly InsureTAXI

Reply from Brown & Brown formerly InsureTAXI
Customer service staff not helpful

Reply from Brown & Brown formerly InsureTAXI
I’ve just renewed my private hire policy with Lauren she was really friendly and professional and explained everything thoroughly including the extras that were available.it was a pleasure dealing with her and I hope to deal with her again in the future.
Chris Fenton

Reply from Brown & Brown formerly InsureTAXI
Today we received excellent service from Ella Halton.Everything was straight forward.Thank you ever so much.

Reply from Brown & Brown formerly InsureTAXI
Amanda was really helpful listening to my expectations and helped the way to lower my taxi insurance premium.

Reply from Brown & Brown formerly InsureTAXI

Reply from Brown & Brown formerly InsureTAXI
Absolutely disgraceful company i was a private hire driver and I stopped doing that job 3 weeks ago I've been trying to cancel now for the whole 3 weeks with umpteen phone calls and emails to no answer they finally phone me and trying to charge me just under £500 as they can't backdate it yea very good they can sing for it avoid this company at all costs

Reply from Brown & Brown formerly InsureTAXI
I have been insuring my taxi with insure taxi for some times can’t even remember the years, it could be more then probably 5 years, never had any problems at all, price is reasonable but also an explanation through the quoting very reliable. I also admired Lauren Bundel very very polite and professional, she explained to the max there is no doubt in her ability. Thanks to her I am purchasing again.

Reply from Brown & Brown formerly InsureTAXI
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.