Interactive Resorts Reviews 386

TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Same story here. Still awaiting £500 from a booking in March 2020. We were lucky that SkiBeat have refunded us with the money paid to them. No answer from any angle. How can this be allowed to happen?... See more

Rated 5 out of 5 stars

Wow! What excellent service from Charlie. Within an hour of speaking we had a list of chalets that all met our needs, from which we were easily able to select our final choice. Charlie followed our br... See more

Rated 5 out of 5 stars

Always use Interactive for our complicated family ski trips with practically impossible criteria and Gary Cowen always comes up trumps for us. Nothing is too much trouble and even when we change our... See more

Rated 5 out of 5 stars

I have the dubious pleasure of organising a family group holiday every year for 18-25 people including young children. The starting point for the last 5 years has been Flora who helps me create... See more

Company details

  1. Ski Holidays

Information provided by various external sources

Here at Interactive Resorts we’re experts at identifying and offering our clients the ski chalets and hotels which best match their requirements. We’ll discuss your ski holiday with you over the phone then undertake comprehensive property searches, doing the legwork for you. We work with a broad range of UK tour operators as well as independent chalet companies, so whether you’re looking for top-end luxury, mid-range or budget accommodation options, with or without travel included in the package, we’re confident we’ll be able to offer you the chalets and hotels best suited to your requirements. Our success is based on an unparalleled knowledge of the European Alps, Canada and North America, and we’re happy to share the benefit of our knowledge and experience to help you find and book the right ski accommodation at the right price.


Contact info

3.0

Average

TrustScore 3 out of 5

386 reviews

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Rated 5 out of 5 stars

Georgia was a great help to us in…

Georgia was a great help to us in choosing our chalet. She investigated some rather misleading information and gave us the detail we needed, and she was friendly and checked information with the owners on our behalf.

February 27, 2020
Unprompted review
Rated 5 out of 5 stars

Exellent advice and reasonable prices

Will was knowledgeable, polite, and patient with our slow decision making. Having listened to our needs, he came up with 5 suggestions, two of which were ideal. After due consideration, we booked one the following week.

February 24, 2020
Unprompted review
Rated 5 out of 5 stars

Well done Su!

We just booked a last minute skiing trip next week for our family of 4 through Interactive. This year it was difficult to find the right combination of catered chalet, location and price but Su went the extra mile to find a great chalet in Tignes. Su was extremely pro-active in seeking out options for us to consider and in finding the best trip. Very much appreciated!

February 14, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Service!

Thomas was extremely knowledgable, helpful and very responsive during the booking process and really listened to our requirements. Flora was also helpful, knowledgable and quick to respond. I would definitely book ski holidays with Interactive Resorts again. We are looking forwards to our skiing holiday next month!

February 7, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic Service - Thank You Su

Being last-minute.com, Su exhausted every opportunity (and more!) and gave exceptional service compared to other the tour operators. Her responses were very timely and precise which gave me 100% confidence in entrusting Su and Interactive Resorts to find the best deal, to which they did. Thank you so much as we now have a fantastic vacation to look forward too.

February 6, 2020
Unprompted review
Rated 5 out of 5 stars

Trying to co-ordinate a group of skiers…

Trying to co-ordinate a group of skiers can be tiresome but Kirstie Macey tolerated us very well and suggested several options/dates/flights. We have ended up booking a good chalet and at relatively short notice (3 weeks).

January 31, 2020
Unprompted review
Rated 5 out of 5 stars

1st class service, and great prices.

Used Interactive resorts again this year. Once again a great service. Now our fourth ski holiday with them.
Georgia was very helpful and spoke to the chalet to get the best room
and didn’t mind my endless enquiries as we changed our minds a few times.

January 30, 2020
Unprompted review
Rated 5 out of 5 stars

Jane

Jane
Just come back from a great ski holiday organised by Aaron. The Chalet Coeurs is just a 20 min walk from the Centre of Morzine and the ski bus just a 3 min walk. Nothing was too much trouble. The Chalet hosts Sam and Iona made everyone feel welcomed and at ease.
Everything was great - thanks everyone.

January 29, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Service!

Excellent Service!

As a returning customer I dealt with Flora, once again she was very quick & efficient with quotes, always able to answer any questions and responded by email or telephone. When it came time to book, Flora had left precise notes to make our booking clear, Adam continued the efficiency & completed our booking and was very helpful.

January 22, 2020
Unprompted review
Rated 5 out of 5 stars

Guided on our first family ski holiday…

We booked our first family ski holiday for the week of 2020 New Year period, through Interactive Resorts. Although I spent numerous evenings searching the internet there were to numerous combinations of locations, chalet types, apartments to be able to see the wood from the trees. When I made first contact with Su, I had no expectations but just explained what we thought that we were looking for. She quickly offered three options for us to consider, and we selected Starlight in Morzine.
The town was just perfect with original character, restaurants and a lovely town centre. The chalet hotel was a lovely walk, max. 10mins to Plenney gondola and ski hire shop that we rented from, and daily stored our ski's.
Starlight chalet hotel had everything we wanted and more, not too small or too large, so we met the same guests most nights at dinner for a catch up on their day's activities. They had a relaxing tv games room that attracted all our children every night and a hot tub for relaxing after a day on the slopes. The owners, Clarissa and Elderon, couldn't do enough to maximise the enjoyment of our family holiday, all became like a home from home. We had a very nice large family room with a balcony, great for family bonding.

We all concluded that our first family ski holiday was a great success, made so by Interactive Resorts and Starlight Chalet Hotel.

January 14, 2020
Unprompted review
Rated 5 out of 5 stars

Just booked our first ever skiing…

Just booked our first ever skiing holiday and Jules was a dream to deal with. Gave us great advice and made things very simple. Seemed to have good knowledge of resorts and which ones would be best for us as novices. At the end of the day life is about taking risks and trusting so here we go.

January 13, 2020
Unprompted review
Rated 1 out of 5 stars

My advice - don't trust them.

I have been plagued by unwanted emails from this company and it seems impossible to unsubscribe. I would not be at all surprised if many of these glowing reviews, particularly those that name "helpful" members of staff by name are written by people involved in the company. From my experience I have gained the opinion that they are not an organisation to be trusted.

January 12, 2020
Unprompted review

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