Same story here. Still awaiting £500 from a booking in March 2020. We were lucky that SkiBeat have refunded us with the money paid to them. No answer from any angle. How can this be allowed to happen?... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Wow! What excellent service from Charlie. Within an hour of speaking we had a list of chalets that all met our needs, from which we were easily able to select our final choice. Charlie followed our br... See more
Always use Interactive for our complicated family ski trips with practically impossible criteria and Gary Cowen always comes up trumps for us. Nothing is too much trouble and even when we change our... See more
I have the dubious pleasure of organising a family group holiday every year for 18-25 people including young children. The starting point for the last 5 years has been Flora who helps me create... See more
Company details
Information provided by various external sources
Here at Interactive Resorts we’re experts at identifying and offering our clients the ski chalets and hotels which best match their requirements. We’ll discuss your ski holiday with you over the phone then undertake comprehensive property searches, doing the legwork for you. We work with a broad range of UK tour operators as well as independent chalet companies, so whether you’re looking for top-end luxury, mid-range or budget accommodation options, with or without travel included in the package, we’re confident we’ll be able to offer you the chalets and hotels best suited to your requirements. Our success is based on an unparalleled knowledge of the European Alps, Canada and North America, and we’re happy to share the benefit of our knowledge and experience to help you find and book the right ski accommodation at the right price.
Contact info
4th Floor Unit 25 The Coda Centre, sw6 6aw, London, United Kingdom
- 02030800200
- sales@interactiveresorts.co.uk
- www.interactiveresorts.co.uk
As usual
As usual, Flora has come up trumps for our skiing holiday. Always so efficient and kind!
Excellent service from Charlie
Excellent service from Charlie. Fifth year I have used them and have always been pleased with their prompt and knowledgeable service.
My third year using Interactive
My third year using Interactive - the best company at finding what’s available that suits your requirements. Definitely recommend.
Wonderful service
I've waited until i got back from holiday to write a review incase it was too good to be true but I can confirm that Georgia at Interactive Sports found the perfect skiing holiday for our family over Christmas. I cannot thank her enough for her assistance in finding us the holiday we wanted this year, it truly was as good as it seemed.
3rd time booking
3rd time booking through Interactive Resorts, 2nd time with Will who responded quickly and was extremely helpful, as usual. The service is excellent and I wouldn't hesitate to book with Interactive Resorts in the future.
Adam.
Perservarance paid off!
Adam was great. We had just about given up and at the last minute he found the perfect holiday for us.
Aaron was extremely helpful
Aaron was extremely helpful to book our ski trip this winter. He’s been ever-patient with us (a relatively large & difficult group with different priorities); always looked for solutions and searched for new ski packages in multiple locations.
I cannot rate my service more highly
I cannot rate my service and interaction with Flora more highly. She is empathetic, efficient and a real joy to deal with. She dealt with a sensitive and perhaps slightly more complex request with the upmost professionalism putting me at ease and making the process easy and enjoyable. I truly appreciated all her help and patience. 5 stars and plus for me.
Easy booking
Just booked for 2 in St Anton with Jules who was friendly and helpful thank you. No problems so far! Pleasant service with a smile.
Superb
My first contact was with the online chat function and thereafter I was contacted swiftly by someone to discuss my preferences. I dealt with Su who was proactive in finding the best alternatives for us in what must have been a challenging booking. We were totally supported by Su throughout - not only did she find us the very best deal for what was on offer she accommodated our every twist and turn along the way with guidance and helpful advice. The entire booking process was seemless and we would have no hesitation in booking with Su again, in fact, I probably wouldn’t now feel confident going anywhere else!
Chalet Booking
Charlie Cornock @ Interactive Resorts helped me book a Chalet for myself and 5 friends in Les Arcs. Helpful and responsive to our circumstances. Not pushy. Laid out the options clearly.
Made my life easy than the searching…
Made my life easy than the searching and searching I was doing. If you are busy, drop them an email and they will do the hunting for you.
Terrible they are a broker
Terrible they are a broker - booked my holiday ski trip for family of 4 from Nielsen’s did check the ages and had to cancel because my son is 14 and min age is 15. No formal confirmation yet if getting my money back so can’t rebook. Don’t use go direct will be cheaper and easier
Great service
Great service , quick response , and an easy solution to booking a holiday
Excellent
Very friendly, efficient, and professional. Impressed with speed of response, and that they found the perfect chalet for our odd dates.
Thanks Flora for your help in finding…
Thanks Flora for your help in finding and booking the perfect ski lodge for us. I have booked with Flora a couple of times and she can’t do enough to help you. Excellent service , patient with no pushy sales.
Very easy to navigate the site and the…
Very easy to navigate the site and the customer support was very good as well.
Amazing!
We have just booked our first skiing holiday with Interactive Resorts and was kindly handled by Georgia Greenwood. We were lucky enough to get help from a well organised and fantastic service provider in which was efficient in getting us the right skiing holiday in such a short notice of time. We can not wait for our holiday now and that is all down to Georgia for the service provided.
8th Ski holiday with Interactive resorts
We have just booked our families 8th Skiing holiday with Claire Gardner at Interactive Resorts. We are lucky enough to be looking forward to two skiing holidays with Interactive Resorts this winter. Once again I have called on Claire Gardener. She is absolutely fantastic, organised, knowledgeable, helpful and sensitive to our family needs. She has once again sorted another winter for us. Thank you to Claire Gardner.
Excellent personal service and a decent discount
This is our second year booking with Charlie Cornock at Interactive. As last year he gave us excellent personal service and advice, showing an impressive degree of experience of ski tourism and very good knowledge of our resort (Val D'Isere). Charlie also allowed us a much appreciated discount off the operator's price.
We will always go back to Interactive first before considering booking a ski holiday.
Highly recommended.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








