Interactive Resorts Reviews 386

TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Same story here. Still awaiting £500 from a booking in March 2020. We were lucky that SkiBeat have refunded us with the money paid to them. No answer from any angle. How can this be allowed to happen?... See more

Rated 5 out of 5 stars

Wow! What excellent service from Charlie. Within an hour of speaking we had a list of chalets that all met our needs, from which we were easily able to select our final choice. Charlie followed our br... See more

Rated 5 out of 5 stars

Always use Interactive for our complicated family ski trips with practically impossible criteria and Gary Cowen always comes up trumps for us. Nothing is too much trouble and even when we change our... See more

Rated 5 out of 5 stars

I have the dubious pleasure of organising a family group holiday every year for 18-25 people including young children. The starting point for the last 5 years has been Flora who helps me create... See more

Company details

  1. Ski Holidays

Information provided by various external sources

Here at Interactive Resorts we’re experts at identifying and offering our clients the ski chalets and hotels which best match their requirements. We’ll discuss your ski holiday with you over the phone then undertake comprehensive property searches, doing the legwork for you. We work with a broad range of UK tour operators as well as independent chalet companies, so whether you’re looking for top-end luxury, mid-range or budget accommodation options, with or without travel included in the package, we’re confident we’ll be able to offer you the chalets and hotels best suited to your requirements. Our success is based on an unparalleled knowledge of the European Alps, Canada and North America, and we’re happy to share the benefit of our knowledge and experience to help you find and book the right ski accommodation at the right price.


Contact info

3.0

Average

TrustScore 3 out of 5

386 reviews

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Rated 5 out of 5 stars

Excellent service and price

Excellent service and price and Aaron could not have been more helpful in arranging our booking. Let’s hope the holiday is as good as the service.

October 28, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent so far

Excellent so far. Good advice on how to maintain felexibility. I look forward to it all going smoothly when I (hopefully) add another to the booking.
Naomi was very friendly, professional and efficient.

October 23, 2019
Unprompted review
Rated 5 out of 5 stars

Another successful holiday booking

I've been organising a group ski trip for over 30 years and have used numerous operators and agents in that time. Started using IR a few years ago and have nothing but positive things to say about these guys. Specifically dealt with Claire and she has been great and very knowledgeable. Had a little glitch this year but it was dealt with very quickly and in a professional manner ensuring the problem was solved to our advantage.
Also love the client area which automates a lot of the process making interaction so much better than other organisations

October 17, 2019
Unprompted review
Rated 5 out of 5 stars

Would not use anyone else

Having the dubious task of booking annual group ski holidays for many years, finding IR at least 5 years ago was brilliant. My main contact is now Thomas who has extremely good knowledge of the resorts and the tour operators and makes booking for any size group very easy. I have yet to find anyone, sales or admin, who isn't extremely efficient and always willing to help.

October 17, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Third year running we’ve booked through Interactive Resorts.Wonderful service despite not being that straightforward as half the party live in the USA . Thanks again to Claire Gardner for her patience and finding us just the right holiday .

October 11, 2019
Unprompted review
Rated 5 out of 5 stars

This is the 3rd ski holiday

This is the 3rd ski holiday Claire Gardner has helped organise for me .I gave her a list of conditions I wanted which was difficult often to find but as usual she came up with a good package . Thankyou Claire for your patience and attention .

October 10, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

Thomas Aiston from Interactive resorts helped me find a suitable chalet for a large group (20). I sent him a brief email with what we wanted and he promptly got back to me with a very suitable chalet that ticked all the boxes. He was helpful and attentive, but also did not pressure or hassle at all when I said I needed a bit of time to consult with the group. Excellent service! We have used interactive resorts on two previous occasions and been very satisfied with the experience. Our experience so far on this occasion has been excellent again and I trust that the chalet will be of a high standard.

September 26, 2019
Unprompted review
Rated 5 out of 5 stars

My permanent go-to holiday agent.

I’ve booked my ski holiday for the last seven or eight holidays with Ski Interactive. And I can see the details of every one in my online account. I can check the deals and prices for all of them which is very useful. SI have always been efficient and reliable and I’ve always been lucky having Claire Gardner at the end of the phone or email to give a great personal service. Claire has loads of experience so i really value her ideas and opinion on my own ideas! Thank you Claire!

September 19, 2019
Unprompted review
Rated 5 out of 5 stars

Easy Holiday Solution

Chris has been very helpful and understanding of all my holiday needs! Thank you for your advice and excellent service!!

September 6, 2019
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! Prompt responses and delivered on their word. Highly reccomend them and Claire Gardner in particular!

August 12, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Wow! What excellent service from Charlie. Within an hour of speaking we had a list of chalets that all met our needs, from which we were easily able to select our final choice. Charlie followed our brief exactly, and was friendly, polite, proactive, responsive and very knowledgeable. Looking forward to enjoying our ski holiday, and will definitely use IR again. The bar has been set very high!

August 6, 2019
Unprompted review
Rated 5 out of 5 stars

Proactive and Professional

We have just booked our third holiday through IR and have been very happy with the service that we have received everytime we have used them. We have dealt with Gary and this helps in providing a personnel service. IR have always looked to meet our requirements and we expect to use them in future years.

July 31, 2019
Unprompted review

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