Same story here. Still awaiting £500 from a booking in March 2020. We were lucky that SkiBeat have refunded us with the money paid to them. No answer from any angle. How can this be allowed to happen?... See more
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See what reviewers are saying
Wow! What excellent service from Charlie. Within an hour of speaking we had a list of chalets that all met our needs, from which we were easily able to select our final choice. Charlie followed our br... See more
Always use Interactive for our complicated family ski trips with practically impossible criteria and Gary Cowen always comes up trumps for us. Nothing is too much trouble and even when we change our... See more
I have the dubious pleasure of organising a family group holiday every year for 18-25 people including young children. The starting point for the last 5 years has been Flora who helps me create... See more
Company details
Information provided by various external sources
Here at Interactive Resorts we’re experts at identifying and offering our clients the ski chalets and hotels which best match their requirements. We’ll discuss your ski holiday with you over the phone then undertake comprehensive property searches, doing the legwork for you. We work with a broad range of UK tour operators as well as independent chalet companies, so whether you’re looking for top-end luxury, mid-range or budget accommodation options, with or without travel included in the package, we’re confident we’ll be able to offer you the chalets and hotels best suited to your requirements. Our success is based on an unparalleled knowledge of the European Alps, Canada and North America, and we’re happy to share the benefit of our knowledge and experience to help you find and book the right ski accommodation at the right price.
Contact info
4th Floor Unit 25 The Coda Centre, sw6 6aw, London, United Kingdom
- 02030800200
- sales@interactiveresorts.co.uk
- www.interactiveresorts.co.uk
Good personal service
We booked with Georgia who has so far been great, holding rooms for us and finding two together for our family. She did what she said she was going to in the timescale.
Thank you
Always fantastic service!
Always fantastic service from Tom at Iteractive Resorts. He takes the brief and always finds great options for our ski holidays at the budget we give him.
Excellent and friendly service
Just booked a holiday for New Year for a large group, and Georgia really helped to take the stress out of the whole process. She came up with excellent suggestions, dealt with all our queries promptly and efficiently, communicated with us clearly at every stage, and in the end got us an excellent deal. We are delighted with the service so far.
Great service
Thomas’s was both patient and knowledgeable when we were looking to book a large party into a chalet. Would recommend using them again.
First place of call every year
First place of call every year! Very helpful. Thomas is the man!
Interactive resorts have been brilliant…
Interactive resorts have been brilliant at helping me with booking my ski holiday. Georgia listened to my specific requirements and met them 110%. Georgia is helpful and kind.
I have spoken to a few of the other ski holiday consultants and they too have also been a pleasure to deal with. I have my January holiday booked and will be using Georgia and interactive resorts to book my march ski holiday.
Excellent customer service
Excellent customer service, excellent communication. We are going with this agency several years in a row and they never let us down. We’ve got the proposal for our holidays in a couple of hours after we requested. Whilst with the other agencies it took days and we have to chase them. I would recommend Interactive Resorts to anyone.
Have returned to Interactive again to…
Have returned to Interactive again to book our family ski holiday. As the years go on the our needs seem to get more complicated but it is never a problem for Interactive to meet all our requirements. Richard Parkinson has sorted things out this year for my large family group of adults. Thank You!
Just booked up to Ski 2019
Just booked up to Ski 2019. Jack was super helpful and made the booking really easy.
The booking process was very smooth and…
The booking process was very smooth and I found Georgia extremely helpful in answering many questions we had about the chalet, package and general information about the resort!
Great service - we will use again!
Tom was very patient with us, while we took nearly a month to finally book a chalet (not Interactive Resorts fault for not finding a suitable chalet). With so many websites and companies to book catered ski chalets through, it was great to have someone to do the leg work for us and keep finding new options that might suit our group. I'm glad Tom persevered with us and eventually found us what looks in pictures like a great chalet in the resort we wanted. Thanks for all your efforts.
Georgia our contact was great
Georgia our contact was great. Followed up on time - liked the fact she texted me - made it much easier to communicate quickly - and helped arrange a great place for our ski holiday! Wouldn't hesitate to recommend her and Interactive Resorts!
Solid service from Georgia and the team!
We tried many providers, ahead of progressing with Interactive Resorts.
Georgia was tenacious, driven and meticulous in understanding the groups needs and tailoring options to suit our requirements.
She regularly took calls late in the evening, to accommodate my schedule, and ensured a close and consistent follow up at every stage in the process.
I would have no hesitations in recommending Georgia for anyone looking to book a ski holiday!
It worked for me!
I found Interactive resorts online so was a little skeptical at first. However the service was very good. I was booking on behalf of 3 families so pleasing everyone is hard and it took a while to land the final booking. However the agent I corresponded with (Georgia Greenwood) was consistent throughout the booking process, had a good idea of what we were looking for and promptly followed up on questions. The agent also had a good knowledge about the resorts and accommodation I was considering booking, so this helped the process.
Would highly recommend
Would highly recommend - we booked our ski holiday for a large group through Charlie Cornock and he could not have been more helpful! Very professional and knowledgeable - thank you!
Ski Holidays Pro's
Used Interactive resorts a couple of times now and would highly recommend them. Georgina could not have been more helpful even though i must have changed the goalposts more times than i should, nothing was ever to much trouble. Their online portal also makes life easy. Many thanks Paul
Making a booking through Interactive Resorts
Having just booked our ski holiday through Interactive Resorts, we have been very pleased with the smoothness and efficiency of the booking process. We were assisted by Georgia who spent a great deal of time finding accommodation to suit our group, and has answered all our queries quickly and efficiently.
The client area on the Interactive Resorts website is intuitive to use and a great tool to check that the booking details are in order.
Booked Chalets through this company for…
Booked Chalets through this company for the last three years in France and Austria including Winter 2019, always found us something that was right for us in a great location. Am sure this years will live up to previous years. Would reccommend.
First time I've used Interactive Resorts
First time I've used them and have booked a ski holiday on behalf of a group. Gary Cowan worked hard to come up with options for our rather complex requirements and limitations and then when we changed them he patiently repeated the process against the new requirements and found a good bunch of choices with all the information everyone needed to be happy with our choice. Very easy to work with, very professional and will use them to book a holiday again. We understand that this is a booking agency, not a tour operator and hope that the holiday company lives up to the standards of their agent.
Possibly the worst company I have ever…
Possibly the worst company I have ever dealt with in my 54 years. Refuse to even acknowledge a complaint. Promise to get back to you and don't. Happy to take money for a trip to Val D'Isere for 6 but the worst after service I've ever experienced. I would advise you not to use this company
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