Here's the deal – I've tried a bunch of brokers, and some of the big-name ones totally let me down. Crashes during news, slow support, and awful slippage. Found Intertrader through a forum and gave it... See more
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i recently had dealings with Savvas Savva from Intertrader i wanted to re start my account. At my end we had a number of problems. We conversed by email, phone and whatsapp, rectifying all my problem... See more
Company replied
Hey, I’m actually not into giving feedback or anything but this trading platform outperforms the others as far as customer service goes. Agni, called me twice to get my uploading of documents solved.... See more
Had to call the help centre due to various attempts to put on a trade with no success. The call was received by Jimmy who was very patient and extremely helpful talking me through a step by step proce... See more
Company details
About Intertrader
Written by the company
Choose Intertrader to trade thousands of markets via MetaTrader 5, one of the world’s most popular multi-asset trading platforms. We offer commission-free spread betting and CFD trading with low dealing spreads on global stock indices, individual shares, major, minor and exotic forex, energies, metals and other popular commodities.
Support your trading decisions with powerful market analysis tools, fully integrated with our custom MT5 web platform. Driven by innovative machine-learning algorithms, our tools give you actionable market intelligence.
Trade with confidence knowing your funds are secure. Over and above the €20,000 protection per client offered by the Gibraltar Investor Compensation Scheme, we have insured all our client funds individually up to €1 million with Lloyd’s of London.
Intertrader is a trading name of Alvar Financial Services Limited. Alvar Financial Services Limited is authorised and regulated by the Gibraltar Financial Services Commission, ref FSC1108MIF, and is subject to limited regulation with the Financial Conduct Authority in the United Kingdom, ref 597312. Registered address: 851 Europort, Gibraltar, GX11 1AA.
Spread betting and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 70% of retail investor accounts lose money when trading these products with this provider. You should consider whether you understand how these products work and whether you can afford to take the high risk of losing your money.
Support your trading decisions with powerful market analysis tools, fully integrated with our custom MT5 web platform. Driven by innovative machine-learning algorithms, our tools give you actionable market intelligence.
Trade with confidence knowing your funds are secure. Over and above the €20,000 protection per client offered by the Gibraltar Investor Compensation Scheme, we have insured all our client funds individually up to €1 million with Lloyd’s of London.
Intertrader is a trading name of Alvar Financial Services Limited. Alvar Financial Services Limited is authorised and regulated by the Gibraltar Financial Services Commission, ref FSC1108MIF, and is subject to limited regulation with the Financial Conduct Authority in the United Kingdom, ref 597312. Registered address: 851 Europort, Gibraltar, GX11 1AA.
Spread betting and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 70% of retail investor accounts lose money when trading these products with this provider. You should consider whether you understand how these products work and whether you can afford to take the high risk of losing your money.
Contact info
10 Lower Thames Street, EC3R 6AF, London, United Kingdom
- +44 203 364 5189
- support@intertrader.com
- www.intertrader.com
4.5
Excellent
265 reviews
Replied to 95% of negative reviews
Typically takes over 1 month to reply
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I regularly use and trade through Intertrader
I regularly use and trade through Intertrader and although they don’t always get things right they are very good at rectifying the situation.
“Shit happens” but it’s how it’s dealt with that matters!
Varvara was 100% in dealing with the problem and I was very happy with the results.
Thank you Varvara!
August 18, 2025
Unprompted review
Reply from Intertrader
Hi Paul,
Thank you for your feedback and for being a valued trader with Intertrader! We’re glad to hear that Varvara was able to resolve your issue and that you were happy with the outcome. We appreciate your understanding and kind words, and we look forward to continuing to support you in your trading journey.
Easy paltform to trade in US Market.
Easy paltform to trade in US Market.
I bought US ETFs that other UK platforms do not offer or do not have access.
Very good customer support.
Savvas from customer support was very willing to help and helped me to understand how to proper use the trading platform.
I recommend intertrader for the US Market. No hidden fees.
August 22, 2025
Unprompted review
Reply from Intertrader
Hi Konstantinos,
Thank you for sharing your experience! We’re delighted to hear that our platform met your needs for trading US ETFs and that Savvas was able to assist you. Your recommendation means a lot, and we’re glad you appreciate our transparent approach and customer support. We look forward to supporting your trading journey in the future!
Mr Cem is very helpful gentleman
The Agent helped me very knowledgeable and helpful who is name is Cem, I will recommend Intertrader.com to everyone who wants do forex trading
August 19, 2025
Unprompted review
Reply from Intertrader
Hi Sutharsan,
Thank you for your kind words! We’re pleased to hear that Cem was able to assist you and provide knowledgeable support. Your recommendation means a lot to us, and we look forward to supporting you in your forex trading journey.
Really helpful especially for newbies…
Really helpful especially for newbies Cem was so friendly and helpful.
August 14, 2025
Unprompted review
Reply from Intertrader
Thank you for your kind feedback! We’re glad to hear that Cem was friendly and helpful — especially as you’re getting started. We’re always here to support traders at every level.
If you ever have more questions or need assistance, don’t hesitate to reach out.
Best regards,
The Intertrader Team
Help when it was really needed
I made contact with Cem. I was a bit stressed at not being able to access my account via my normally stable MT4 platform. Cem did a great job of guiding me to put in the right relevant information to get me started again, and I'm extemely pleased with the help I received. Great job, Cem :-)
August 15, 2025
Unprompted review
Reply from Intertrader
Thank you for sharing your experience! We’re really glad to hear that Cem was able to support you during a stressful moment and get you back up and running on MT4. We’ll be sure to pass along your kind words to him.
If you ever need further assistance, we’re always here to help.
Best regards,
The Intertrader Team
Help updating account info
I needed some help updating some account details. The intertrader contact, Cem, was both extremely helpful and also just a positive person to speak with. He called several times to assist and made a potentially painful task much smoother. Thank you!
August 5, 2025
Unprompted review
Reply from Intertrader
Thank you for your kind words! We’re so pleased to hear that Cem was able to assist you with updating your account details and made the process a smooth and positive experience.
We’ll be sure to pass along your appreciation to him. If you ever need anything else, we’re always here to help.
Best regards,
The Intertrader Team
Great experience!
Great experience!
Great broker and experience with the team , I would recommend
July 30, 2025
Unprompted review
Reply from Intertrader
Thank you for your great feedback! We’re thrilled to hear you’ve had a positive experience with our team and truly appreciate your recommendation.
If there’s anything you ever need, we’re always here to support you.
Best regards,
The Intertrader Team
Its a scammer broker..
Its a scammer broker... They dont pay my withdrawal
July 17, 2025
Unprompted review
Reply from Intertrader
We’re sorry to hear about your experience and take your concerns seriously. Please be assured that we process withdrawals in line with our policies, and we want to help resolve this for you as quickly as possible.
Could you please contact us at support@intertrader.com or via live chat on www.intertrader.com with your account details so we can investigate your withdrawal request and provide a clear update?
We appreciate your patience and look forward to assisting you.
Best regards,
The Intertrader Team
From Frustration to Function: My Smooth Switch to Intertrader
Here's the deal – I've tried a bunch of brokers, and some of the big-name ones totally let me down. Crashes during news, slow support, and awful slippage. Found Intertrader through a forum and gave it a shot. Setup was a breeze – easier than getting a library card. Platform's clean, execution is on point even during wild market moves, and spreads are fair. I love that they offer both MT4 and MT5. Support actually knows their stuff. Only thing I’d improve is the educational content. Otherwise, top-notch experience.
April 9, 2025
Unprompted review
Reply from Intertrader
Thank you for sharing your detailed experience — we’re so pleased that your switch to Intertrader has been a positive one! It’s great to hear that you’re happy with the platform stability, execution speed, spreads, and the availability of both MT4 and MT5.
We also appreciate your feedback on educational content — this is valuable input and something we’re actively working to expand.
If you ever need assistance or have suggestions, we’re always here to help.
Best regards,
The Intertrader Team
Slippage
I had an issue with a trade that closed when in my view it shouldn’t have done. Following a chat with Savvas and Cem they corrected the balance which they didn’t have too as it turned out it was slippage. Very pleased with the outcome and the reply was almost instant thank you
July 15, 2025
Unprompted review
Reply from Intertrader
Thank you for your feedback! We’re happy to hear that Savvas and Cem were able to assist you promptly and that you’re pleased with the outcome.
We always aim to provide fair and responsive support, and it’s great to know we met your expectations. If you ever need anything else, we’re here to help.
Best regards,
The Intertrader Team
Very quick to respond
Spoke with gentleman called Cem, he was very quick to respond, understood my issue, had a call back with minutes
Amazing customer service
Thanks Cem
July 10, 2025
Unprompted review
Reply from Intertrader
Thank you for your kind feedback! We’re delighted to hear that Cem provided such quick and effective support — we’ll be sure to pass along your appreciation to him.
If you ever need anything else, we’re always here to help.
Best regards,
The Intertrader Team
I found the number I glad I found it
I found the number I found the gentleman to talk to His name is CEM very helpful very understanding and he said he will fond me back it literally took five minutes and he resolved the problem instantly how happy can you be thank you very much
July 10, 2025
Unprompted review
Reply from Intertrader
Thank you so much for your lovely feedback! We’re really happy to hear that Cem was able to help you quickly and resolve your issue so efficiently. We’ll be sure to pass along your kind words to him.
If you ever need anything else, we’re always here to assist.
Best regards,
The Intertrader Team
Swift response
My query and request was dealt with swiftly. I'm impressed by the attention to detail and immediacy of the response. The responder, Cem, was very helpful.
July 9, 2025
Unprompted review
Reply from Intertrader
Thank you for your kind words! We’re glad to hear that Cem was able to assist you promptly and that you were happy with the attention and service provided.
If you ever need further assistance, please don’t hesitate to reach out — we’re always here to help.
Best regards,
The Intertrader Team
Had a little problem logging into my…
Had a little problem logging into my software but cam was quick to help me out and resolved the issue good customer service and very helpful
July 9, 2025
Unprompted review
Reply from Intertrader
Thank you for your feedback! We’re pleased to hear that Cem was able to quickly assist you and resolve your login issue. It’s great to know you found our customer service helpful.
If you need anything else, we’re always here to support you.
Best regards,
The Intertrader Team
Some issues but resolved well
Using Intertrader with smartcharts and have had a couple of niggles including one where some work was done on my account meaning an open trade, which hit TP, was not able to be closed and eventually showed as a loss with -££.
Had an email from them and phone call, which I did have to follow up twice but situation was corrected within 24hrs.
Pavlo and Cem were most helpful staff.
July 8, 2025
Unprompted review
Reply from Intertrader
Thank you for sharing your experience. We’re glad to hear that although you encountered some issues, Pavlo and Cem were able to assist you and resolve everything promptly. We appreciate your patience and understanding throughout the process.
If you ever need further assistance, please don’t hesitate to reach out — we’re always here to help.
Best regards,
The Intertrader Team
Had an issue with a withdrawal as I…
Had an issue with a withdrawal as I ticked the wrong box. Cem, swiftly sorted it out and expedited the payment. I am very grateful.
July 4, 2025
Unprompted review
Reply from Intertrader
Thank you for your feedback! We're glad to hear that Cem was able to quickly resolve the withdrawal issue and get everything sorted for you. We’ll be sure to pass along your appreciation to him.
If you need anything else, we’re always here to help.
Best regards,
The Intertrader Team
THEY DO NOT COMPLY WITH THE REGULATOR'S RULES
I opened the account a few days ago and it was activated and verified correctly.
I sent all the documentation to be reclassified as an elective professional and suddenly they closed my account, without reason (account previously active and verified).
I sent a first negative feedback here, then they asked me to do a second verification and the account was reactivated.
Now I ask again (as is my right established by the regulator) to be reclassified as an elective professional and I am told no, without specifying the reason.
I would like to emphasize that the criteria for being an elective professional are established by the regulator, not by the broker who cannot oppose my request. THEY ARE THEREFORE CONTRACTING A RULE OF THE REGULATOR.
It seems that this broker has a lot of problems lately judging by the feedback. Account 150743
July 3, 2025
Unprompted review
Reply from Intertrader
Thank you for your detailed feedback. We understand your frustration regarding the elective professional classification process and appreciate the opportunity to address your concerns.
While the criteria for elective professional status are indeed defined by the regulator, brokers are required to assess each request carefully and ensure that all conditions—both objective and subjective—are fully met before reclassification. This process includes a regulatory obligation to assess whether the client truly understands the risks and has the appropriate experience to waive certain retail protections.
Please note that eligibility does not guarantee automatic approval. We are committed to acting in accordance with both regulatory standards and our internal compliance obligations.
We would be happy to provide further clarification specific to your case. Please contact us at support@intertrader.com or via live chat on www.intertrader.com, referencing your account number (150743), so our compliance team can follow up with a detailed explanation.
We appreciate your patience and are here to assist you.
Best regards,
The Intertrader Team
support for transfer and withdrawal
I had a very good experience with the support team, especially with Mr. Cem, who explained the issues to me and quickly resolved all my requests with courtesy, patience (given my limited knowledge of English), and expertise. Well done!
July 3, 2025
Unprompted review
Reply from Intertrader
Thank you for your wonderful feedback! We’re delighted to hear that Mr. Cem provided you with such helpful and courteous support. It’s great to know he was able to assist you clearly and patiently — especially given the language barrier.
We’ll be sure to pass on your kind words to him. If you ever need further assistance, don’t hesitate to reach out — we’re always here to help!
Best regards,
The Intertrader Team
Savvas was extremley helpful in setting…
Savvas was extremley helpful in setting up live account for me
July 1, 2025
Unprompted review
Reply from Intertrader
Thank you for your kind feedback! We're glad to hear that Savvas was able to assist you with setting up your live account. We’ll be sure to pass along your appreciation to him.
If you need any further support, we’re always here to help.
Best regards,
The Intertrader Team
Yes 👍 prompt and quick response from Mr…
Yes 👍 prompt and quick response from Mr Cem email.
Good stuff folks.
Thank you,
Jct
June 26, 2025
Unprompted review
Reply from Intertrader
Thank you for your kind words! We're glad to hear that Cem provided you with a prompt and helpful response. We'll be sure to share your feedback with him.
We appreciate your support and are always here if you need anything else.
Best regards,
The Intertrader Team
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