While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Really happy with the service! He fixed my tablet quickly and explained everything clearly along the way. Gave helpful advice and came across as genuinely honest and friendly. You can tell he cares a... See more

Rated 5 out of 5 stars

As on previous occasions I've used their service, iPhonefixed performed a great job replacing the lightning connector on my iPhone. The whole process was slick from the moment I booked an appointment... See more

Company replied

Rated 5 out of 5 stars

Had trouble with my iPhone SE battery who kept discharging way too fast to my liking, booked an appointment for a change, Albert from the store was the best person ever! He noticed immediately that th... See more

Company replied

Rated 5 out of 5 stars

Excellent highly professional service and great value. We tried the walk-in service to fix a front camera on an iPhone 6S, after dropping it off, within the hour it was fixed. All along the proc... See more

Company details

  1. Phone Repair Service

Information provided by various external sources

We have two primary concerns here at iPhonefixed; firstly, the satisfaction of all of our customers, and secondly, working as ethically and sustainably as we possibly can. Customer service is at the very heart of our business, and we pride ourselves on both our technical knowledge and people skills – we think if a job is worth doing, it’s worth doing to the very best of our ability, and we like to think our customers agree.


Contact info

5.0

Excellent

TrustScore 5 out of 5

643 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, quick turnaround, very friendly and knowledgeable. The final price was very good. you’ve helped me extend the life of my iPhone so thank you very much

June 26, 2022
Unprompted review
Rated 5 out of 5 stars

Good clear website,

Good clear website,
I chose the service , repair Samsung screen
Chose the correct model . The price was displayed clear and reasonable. I chose the date and time I wanted. I dropped it off and returned after I had done a gym class.
The service was friendly and efficient .
Highly recommended.

June 25, 2022
Unprompted review
Rated 5 out of 5 stars

5 stars - easy, cheap, great service

I booked online for a new screen. I Arrived at iPhone fixed, simply told the man what had happened which was my screen had gone black. He took my phone, told me it would cost £85 which was cheaper than the website said - very happy. He then told me it would take 30 mins to sort and I picked it up once it was done and received a new screen protector too. So easy and really good service. Screen looked great and it was the cheapest I’ve found round cardiff. Perfect service.

June 2, 2022
Unprompted review
Rated 2 out of 5 stars

Rear glass fixed ok

Rear glass fixed ok, ready at time promised. Bit disappointed though, mark left top left hand side of front main (not glass) screen.

May 4, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. The staff were really friendly and fixed my phone in a timely manner. Couldn't recommend more.

March 18, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service!

I thought I needed a port replaced but Liam did his magic and sorted it in 30 seconds. Highly recommended.

March 18, 2022
Unprompted review
Rated 5 out of 5 stars

Top quality service

Top quality service, very flexible with dropping off my phone and picking it up. Done what they promised. Fairly priced and my phone now works perfectly. Can’t fault the entire experience!

February 3, 2022
Unprompted review
Rated 1 out of 5 stars

Made an appointment but the shop was…

Made an appointment and travelled across town, but the shop was closed. Left a message but never heard back.

February 1, 2022
Unprompted review
iPhonefixed logo

Reply from iPhonefixed

Hi,

Terribly sorry about the negative experience you've had with us we've been having inconsistency of staff recently due to covid infections getting to our technicians, you might've went during the day that our technician left early due to him testing positive for covid after feeling ill.

As an apology please contact me on xihe188@gmail.com and we'll provide compensation for our service not being on point.

Kind Regards,

iPhonefixed

Rated 5 out of 5 stars

Does what it says on the tin

Does what it says on the tin. Booked appointment online, turned up, had helpful advice, went for a coffee while the engineer fixed the phone (£100 cheaper than the quote we had from the Apple store) and half an hour later went back to get the phone. Job done.

January 21, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely excellent

Absolutely excellent! Took my daughters iPhone 7 to get a new screen and battery both were done even though they ran out of batteries and they came as I was about to leave….10 mins later done!! Friendly and professional would highly recommend!!

December 7, 2021
Unprompted review
Rated 2 out of 5 stars

Always used iPhonefixed as they were…

Always used iPhonefixed as they were excellent, but don't know what's happened to them after latest experience, will never use them again. Recently sent them iPhone 6s for main front camera repair, received phone back not repaired with same fault on camera and I have messaged them twice with the problem but no reply. The phone was returned by a different named company. What a waste of £35.99.

December 3, 2021
Unprompted review
Rated 5 out of 5 stars

Naz is the man top bloke

Naz is the man top bloke. Fixed my phone in no time highly recommended. Bit expensive ( But what ain’t these days) well worth the money though will return.

November 22, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look