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See what reviewers are saying

Rated 5 out of 5 stars

Really happy with the service! He fixed my tablet quickly and explained everything clearly along the way. Gave helpful advice and came across as genuinely honest and friendly. You can tell he cares a... See more

Rated 5 out of 5 stars

As on previous occasions I've used their service, iPhonefixed performed a great job replacing the lightning connector on my iPhone. The whole process was slick from the moment I booked an appointment... See more

Company replied

Rated 5 out of 5 stars

Had trouble with my iPhone SE battery who kept discharging way too fast to my liking, booked an appointment for a change, Albert from the store was the best person ever! He noticed immediately that th... See more

Company replied

Rated 5 out of 5 stars

Excellent highly professional service and great value. We tried the walk-in service to fix a front camera on an iPhone 6S, after dropping it off, within the hour it was fixed. All along the proc... See more

Company details

  1. Phone Repair Service

Information provided by various external sources

We have two primary concerns here at iPhonefixed; firstly, the satisfaction of all of our customers, and secondly, working as ethically and sustainably as we possibly can. Customer service is at the very heart of our business, and we pride ourselves on both our technical knowledge and people skills – we think if a job is worth doing, it’s worth doing to the very best of our ability, and we like to think our customers agree.


Contact info

5.0

Excellent

TrustScore 5 out of 5

643 reviews

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Rated 1 out of 5 stars

Closed and not answering their phone

I had an appointment at 10 am. Which was confirmed by email. But when I arrived at the store the shutters where still closed. After waiting for almost an hour there was still nobody. Tried to call several times but no answer. Not a good first experience, will not go back

October 15, 2021
Unprompted review
iPhonefixed logo

Reply from iPhonefixed

Hi,

Terribly sorry for the bad service and late reply, our technical had a sudden operation recently due to him getting kidney stone, and we weren't able to answer the phone due to it being in the shop.

Once again we're really sorry about not being open when your appointment was placed, your understanding would be most appreciated.

Rated 1 out of 5 stars

I booked an appointment online and when…

I booked an appointment online and when I showed up the shop was closed up, over half an hour before the advertised closing time. I was going in for a phone repair so had no way of contacting them, and ending up having to pay twice as much to get my phone repaired elsewhere.

October 5, 2021
Unprompted review
iPhonefixed logo

Reply from iPhonefixed

Hi,

Terribly sorry for the bad service and late reply, our technical had a sudden operation recently due to him getting kidney stone, and we weren't able to answer the phone due to it being in the shop.

Once again we're really sorry about not being open when your appointment was placed, your understanding would be most appreciated.

Rated 5 out of 5 stars

iPhone run over by a car

My iPhone was accidentally run over by a car so the screen and back cover was in pieces. I had very little hope for the phone to be in working condition again but I’ve decided to give it a go with iPhonefixed. The technician did full diagnostic test, changed the screen and the back cover and the phone is now as good as new! The service was fantastic, got my phone back the same day, I’m very happy with the result. And all for a very reasonable price. Thanks again

September 19, 2021
Unprompted review
Rated 5 out of 5 stars

Connection port issue resolved - at no cost

I have been having trouble charging my phone recently, I had to wiggle the cable to make it charge. I tried a number of cables so the conclusion was that the connector port was faulty - not great.
I took my phone in to IPF, left it with Liam and returned after an hour. Basically he told me that it was just lots of fluff and dust had collected and that there was no charge!
I'm really impressed with what he did, a lot of places would easily charge something or even fake a repair.
This was brilliant and is very much appreciated - this kind of customer service is outstanding and these days in the ever increasing noise of fake reviews, this one is very real.

September 6, 2021
Unprompted review
Rated 5 out of 5 stars

Just brilliant

Immensely happy to get my non-charging phone fixed for £29 and in a couple of hours, instead of having to shell out for a new one.

August 11, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Repair done within 1 hour as promised. Workmanship was first class. One of the best prices around. Very satisfied, would recommend.

August 7, 2021
Unprompted review
Rated 5 out of 5 stars

iPhone XS rear glass

Great service and competitive on price. Phone arrives with them on Friday and was back with me on Tuesday. Much better than my local Apple centre could do.

June 26, 2021
Unprompted review
Rated 5 out of 5 stars

Dropped my phone - fixed in an hour

Dropped my phone and smashed the screen. Horror! I booked in for same day repair. Job done within an hour. The shop staff were friendly and very professional. Would highly recommend to anyone in need of repair services. Thanks!

June 13, 2021
Unprompted review
Rated 4 out of 5 stars

Quick and easy

Easy to book drop off appointment. Good communication and directions. I phone battery replaced within an hour.

May 23, 2021
Unprompted review

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