While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Really happy with the service! He fixed my tablet quickly and explained everything clearly along the way. Gave helpful advice and came across as genuinely honest and friendly. You can tell he cares a... See more

Rated 5 out of 5 stars

As on previous occasions I've used their service, iPhonefixed performed a great job replacing the lightning connector on my iPhone. The whole process was slick from the moment I booked an appointment... See more

Company replied

Rated 5 out of 5 stars

Had trouble with my iPhone SE battery who kept discharging way too fast to my liking, booked an appointment for a change, Albert from the store was the best person ever! He noticed immediately that th... See more

Company replied

Rated 5 out of 5 stars

Excellent highly professional service and great value. We tried the walk-in service to fix a front camera on an iPhone 6S, after dropping it off, within the hour it was fixed. All along the proc... See more

Company details

  1. Phone Repair Service

Information provided by various external sources

We have two primary concerns here at iPhonefixed; firstly, the satisfaction of all of our customers, and secondly, working as ethically and sustainably as we possibly can. Customer service is at the very heart of our business, and we pride ourselves on both our technical knowledge and people skills – we think if a job is worth doing, it’s worth doing to the very best of our ability, and we like to think our customers agree.


Contact info

5.0

Excellent

TrustScore 5 out of 5

643 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The service you offer is very efficient…

The service you offer is very efficient and Albert in Cardiff was great. Offering a same day turn around to replace a mobile phone battery is a great offer. Apple UK are currently taking 6-8 days! You should leaflet some of they key suburbs of Cardiff I think you’ll find lots of customers for this service who can’t afford to be without their mobile for long but desperately need a new battery. Can I also strongly suggest you simplify further your website make it even easier to follow.

April 30, 2021
Unprompted review
Rated 5 out of 5 stars

iPhone Screen Replacement

Absolutely superb! Booked it in the morning, appointment at 10am and ready for collection within an hour. Can’t recommend highly enough!

April 6, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, covid compliant, great value and I was given advice and shown how to sort out a few tech issues for myself too. My phone looked like new once they'd fixed the screen. I would definitely recommend as a good place for getting all your phone problems sorted out quickly and with expertise and a lovely manner :) 10/10

April 3, 2021
Unprompted review
Rated 5 out of 5 stars

Fast and Friendly

Lovely and professional service. Fixed my phone really quickly, done within an hour which was ideal

February 17, 2021
Unprompted review
Rated 5 out of 5 stars

amazing service

went to the shop, the man was extremely nice, diagnosed my problem efficiently and then asked me if I wanted it fixed, he fixed it within half an hour and I was on my way

February 16, 2021
Unprompted review
Rated 5 out of 5 stars

Great prompt service

I am happy to say I got my phone back today working fine after I botched putting a new battery into it and sent it off to the experts! It needed another new battery and a new screen but that was still loads cheaper than a new phone. Good communication from Albert and quick service. Much appreciated.

February 8, 2021
Unprompted review
Rated 5 out of 5 stars

Flawless service!

The online appointment booking system worked flawlessly and repair to my iPhone 6 complete within an hour. It now works perfectly so I am a very happy customer indeed. Impressive service!

February 5, 2021
Unprompted review
Rated 5 out of 5 stars

Lifeline repaired

Wonderful service in the midst of lockdown. The phone is essential, and the screen replacement was carried out quickly and at a reasonable price. The repairer ensured that we interacted in a covid secure and safe manner

January 24, 2021
Unprompted review
Rated 5 out of 5 stars

First timer, very happy

It was easy to book a slot. The phone was fixed quickly and at a price I really liked. I have another machine I am looking for a battery for and I will ask this company first. Excellent work.

January 20, 2021
Unprompted review
Rated 5 out of 5 stars

Outstanding service

I had a fault on the screen before I cracked it, I was worried that i would be paying out for something that would still be faulty once replace.
The person at the shop told me that he would do test on it to ensure that the screen would rectify the problem.
I was so happy on collection to be advised it was fully working and that it was the screen.

January 18, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look