I See Me! Reviews 

121
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, reviewers overwhelmingly had a great experience with this company. Reviewers consistently praise the personalized books as delightful, beautiful, and perfect gifts. Many highlight the exceptional quality of the product, including the paper, cover, and overall craftsmanship. Customers appreciate the engaging stories and gorgeous, colourful illustrations, noting how well names are integrated for a truly custom feel. People frequently mention that children love these books, making them cherished keepsakes that exceed expectations. However, some customers also noted significant issues with delivery, including lost articles and a lack of reliable tracking information. Several people reported that their orders did not arrive within the stated shipping times, causing disappointment, particularly for gifts.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many expressing delight over the personalized... See more

Quality

People report positive experiences with quality, often describing the books as beautiful, well-written, and... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising surprisingly fast delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The book is absolutely delightful. Beautiful story, gorgeous, colourful pictures and the quality of the book itself is superb. The only downside would be the price, but it’s a baby keepsake and the... See more

Company replied

Rated 5 out of 5 stars

The “Goodnight Little Me” book is my go-to first birthday present. Both the storyline and illustrations are beautiful. My son loves his, and so does everyone we have gifted it to. Fast shipping too. H... See more

Company replied

Rated 5 out of 5 stars

I’ve just received a personalised book for my grand daughter’s birthday I was so impressed wasn’t sure what to expect as I haven’t dealt with your company before Totally recommend your books to all

Company replied

Rated 5 out of 5 stars

Thank you for a quality product that our grandaughter just loves, she reads it everyday. Uploading the photographs was very simple. The story line, images and text creates a very personal touch. Deliv... See more

Company replied


Company details

Written by the company

Welcome to I See Me! where we provide the highest quality, most personalised children's books available. We opened for business in May of 2000, after a year of active product development. My husband Allan and I received a personalised book as a gift for our first son in 1998. While we loved the fact that it was personalised, we thought that the illustrations could have been much better and the story more customised to the child. Thus I See Me! was born. We are pleased to say our books have become popular among celebrities including Courteney Cox, Brooke Shields and Jessica Alba. The goal of our books is to show each child how absolutely unique and special he or she is, to teach the child how to spell his or her name, and to build vocabulary skills. We hope that you enjoy the books!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

121 reviews

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4.3

All reviews

(121)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience, excellent customer service and quality product.

March 18, 2025
I See Me! logo

Reply from I See Me!

Thank you so much for taking the time to share your review.

Your kind words are much appreciated, and we look forward to assisting you in the future.

Best wishes,
I See Me!

Rated 5 out of 5 stars

Excellent service from start to finish

The website was so easy to use, the book came exactly as I had processed quickly, and was well packaged, definitely would recommend.

February 11, 2025
I See Me! logo

Reply from I See Me!

Thank you so much for taking the time to share your review.

Your kind words are much appreciated, and we look forward to assisting you in the future.

Best wishes,
I See Me!

Rated 5 out of 5 stars

Beautiful keepsake book

I bought this for my young children to remember our family dog after her passing, and it is just the most beautiful book. The story is cute and funny, with great attention to detail: my daughter loves spotting everyone’s names in the illustrations. The option of adding personalised photos to remember our beloved pet by is such a lovely touch. Highly recommend!

January 21, 2025
I See Me! logo

Reply from I See Me!

Thank you so much for taking the time to share your review.

Your kind words are much appreciated, and we look forward to assisting you in the future.

Best wishes,
I See Me!

Rated 4 out of 5 stars

The delivery of the book was quick

The delivery of the book was quick! I purchased this book for my Nephew for his christening and it was beautiful - it is a nice keepsake for him to keep. I thought it was a little bit on the pricey side though

January 16, 2025
I See Me! logo

Reply from I See Me!

Thank you so much for taking the time to share your review.

Your kind words are much appreciated, and we look forward to assisting you in the future.

Best wishes,
I See Me!

Rated 4 out of 5 stars

While the product is great the fact the…

While the product is great the fact the whole order wasn't shipped together was an inconvenience especially in the lead up to christmas.

December 12, 2024
I See Me! logo

Reply from I See Me!

Thank you so much for taking the time to share your review.

Your kind words are much appreciated, and we look forward to assisting you in the future.

Best wishes,
I See Me!

Rated 5 out of 5 stars

Excellent quality with beautiful illustrations.

My book was Excellent quality and had beautiful illustrations.

December 13, 2024
I See Me! logo

Reply from I See Me!

Thank you so much for taking the time to share your review.

Your kind words are much appreciated, and we look forward to assisting you in the future.

Best wishes,
I See Me!

Rated 4 out of 5 stars

Beautiful and great quality.

I ordered the Christmas book for my grandson two weeks before Christmas, but unfortunately it arrived after Christmas. The book is great though and the baby in it even looks like my grandson. It is good quality and a beautiful book.

December 11, 2024
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Reply from I See Me!

Thank you so much for taking the time to share your review.

Your kind words are much appreciated, and we look forward to assisting you in the future.

Best wishes,
I See Me!

Rated 5 out of 5 stars

Great quality

Great quality. Fantastic illustrations and story. It’s made with a very personalised feeling. Perfect gift

November 24, 2024
I See Me! logo

Reply from I See Me!

Thank you so much for taking the time to share your review.

Your kind words are much appreciated, and we look forward to assisting you in the future.

Best wishes,
I See Me!

Rated 1 out of 5 stars

I had an incredibly disappointing…

I had an incredibly disappointing experience with I See Me. The personalized book I ordered for a family member’s child was mishandled, and sensitive customer information was sent to the wrong family—a serious breach of trust.

When I initially reached out to customer service via email (over the weekend, outside of business hours), their response was dismissive and unhelpful. However, during business hours, I spoke to another representative who did follow through on expediting the book containing my family details to me, which I appreciated. Unfortunately, all of this took place after the child’s birthday had already passed, which only added to my frustration.

What further rubbed me the wrong way was their response regarding the incorrect book I received. I asked for a return label to send the incorrect family’s book back to the company, as they made the error and should take financial responsibility for protecting their customer’s sensitive information. Instead, I was told to destroy or disregard the book. The lack of accountability and refusal to take proper measures to remedy the privacy incident is unacceptable.

While I appreciate the one representative’s effort to resolve the situation, this overall experience was poorly handled and deeply disappointing. I can no longer trust this company with my information, nor would I recommend them to others.

December 4, 2024
Unprompted review
I See Me! logo

Reply from I See Me!

Thanks for sharing your feedback with us.

Warm Regards,
I See Me!

Rated 5 out of 5 stars

Good quality books and excellent…

Good quality books and excellent communication, service and delivery.

November 24, 2024
I See Me! logo

Reply from I See Me!

Thank you so much for taking the time to share your review.

Your kind words are much appreciated, and we look forward to assisting you in the future.

Best wishes,
I See Me!

Rated 5 out of 5 stars

Love

Suchhhhhh a cute little book. I especially love that you can edit the skin tone and auntie fashion style, and also add photos.

November 24, 2024
I See Me! logo

Reply from I See Me!

Thank you so much for taking the time to share your review.

Your kind words are much appreciated, and we look forward to assisting you in the future.

Best wishes,
I See Me!

Rated 5 out of 5 stars

Perfect Book

This was the perfect book for my granddaughter as a gift for her dancing concert. The book arrived quickly and is beautiful my Granddaughter will love it. It was a simple process to order, very happy

November 24, 2024
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Reply from I See Me!

Thank you so much for taking the time to share your review.

Your kind words are much appreciated, and we look forward to assisting you in the future.

Best wishes,
I See Me!

Rated 5 out of 5 stars

Extremely happy

Extremely happy with this book! The illustration and pictures are just beautiful and very appropriate for our grand daughters Baptism. Thankyou so much! Definitely will buy more books for her future milestones!

October 4, 2024
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Reply from I See Me!

Thank you so much for taking the time to share your review.

Your kind words are much appreciated, and we look forward to assisting you in the future.

Best wishes,
I See Me!

Rated 5 out of 5 stars

Personalized book

Really happy with the book

October 2, 2024
I See Me! logo

Reply from I See Me!

Thank you so much for taking the time to share your review.

Your kind words are much appreciated, and we look forward to assisting you in the future.

Best wishes,
I See Me!

Rated 5 out of 5 stars

Amazing quality

I ordered 2 books, but did not expect such quality, they are beautiful and arrived super quickly! Absolutely loved them! Thank you so much!

September 27, 2024
Unprompted review
I See Me! logo

Reply from I See Me!

Thank you so much for taking the time to share your review.

Your kind words are much appreciated, and we look forward to assisting you in the future.

Best wishes,
I See Me!

Rated 5 out of 5 stars

It was such a delight to see my…

It was such a delight to see my Grandsons in this beautiful book. Such delightful personal details

August 30, 2024
I See Me! logo

Reply from I See Me!

Thank you so much for taking the time to share your review.

Your kind words are much appreciated, and we look forward to assisting you in the future.

Best wishes,
I See Me!

Rated 2 out of 5 stars

Wasn’t shipped until over a week later…

Wasn’t shipped until over a week later and the tracking number that was given doesn’t work..

August 28, 2024
I See Me! logo

Reply from I See Me!

Thank you for taking the time to provide your feedback. This order was placed on 28/8 and shipped on 3/9 - AU shipping methods are business days and Standard does state 9-13 business days. Please make sure to check the tracking link, we did not experience any issues with the link on status and delivery.

Warm Regards,
I See Me

Rated 5 out of 5 stars

Great product, quick turnaround.

So easy to organise! And fast! I couldn't believe that it got here so quickly. Especially considering the quality. Exactly as the preview suggested but even better in real life

July 29, 2024
I See Me! logo

Reply from I See Me!

Thank you so much for taking the time to share your review.

Your kind words are much appreciated, and we look forward to assisting you in the future.

Best wishes,
I See Me!

Rated 5 out of 5 stars

Great quality

July 26, 2024
I See Me! logo

Reply from I See Me!

Thank you so much for taking the time to share your review.

Your kind words are much appreciated, and we look forward to assisting you in the future.

Best wishes,
I See Me!

Rated 5 out of 5 stars

Easy way to order a great gift

The website was easy to use. We appreciated being able to review what we were about to order. The book arrived in good time and it was just like what we expected.

July 3, 2024
I See Me! logo

Reply from I See Me!

Thank you so much for taking the time to share your review.

Your kind words are much appreciated, and we look forward to assisting you in the future.

Best wishes,
I See Me!

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