I wish I could give a much lower rating than I have. This company is absolute rubbish. They took nearly 4 weeks, and countless e mails to send me out the completely wrong order. Avoid at all costs.
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See what reviewers are saying
Description on web states 8km range for hand held radios, when arrived the instructions state 3 km range. After trying the product the range is only 3km, as such this is strictly not as described,... See more
Company replied
Ordered 2/12 - received emails to say dispatched 6/12 - 13 /12 still no item, emailed from website that says 'we endeavour to respond within 24 hours - 14/12 no item, no response to email, sent sec... See more
Company replied
My son was in tears today with the 'hamper' he purchased out of his own money for Fathers day gift to his Dad. It turns up in a shoddy box with battered chocolate packaging. He requested a gift messag... See more
Company details
Information provided by various external sources
Welcome to the world of Household Appliances and Mobile Accessories! Discover a huge collection of mobile phone accessories, kitchen appliances, hair care products and other electronic gadgets on iShoppe. iShoppe is a leading company of electronics & mobile accessories in UK. Our warehouse is based in West London and we offer great delivery service within United Kingdom. We take pride in offering quality products at competitive prices backed by exceptional customer service. iShoppe is dedicated to offering exceptional value in two core areas: 1. Mobile Accessories 2. Household Electronics In mobile phone accessories we specialise in mobile chargers, mobile batteries, mobile covers, mobile cases, memory cards, screen protectors, mobile car charger, bluetooth headsets and other mobile accessories of genuine brands like Nokia, Samsung, Motorola, Sony Ericsson and Siemens. On the household front we stock the best selection of Food Processors, Blenders, Mixers, Kettles, Toasters, Coffee Makers, Personal Care products such as Shavers, Trimmers, Clippers and Dryers from leading brands like Kenwood, Philips, Remington, Morphy Richards amongst others.
Contact info
Unit 1b, 142 Johnson Street, Southall Business Park, UB2 5FD, Southall
- 02086068999
- puneet@orionelectronics.co.uk
- www.ishoppe.co.uk
1.3
Bad
229 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Excellent Service
Goods more or less as advertised and arrived promptly and well packaged. I ordered a 100-disc spindle of CDs, but evidently that was out of stock so they sent me 4x 25-disc spindles at no extra charge. Well done! and thank you.
October 26, 2010
Unprompted review
Excellent Service
Great communications, right down to when the parcel was delivered and who signed for it, and very fast delivery.
October 26, 2010
Unprompted review
fantastic service
it is the first time i have ever shopped on line as i hate the internet. It was so easy i can't believe how efficient you were
October 26, 2010
Unprompted review
Prompt service
Ordered De Longhi coffee machine (a replacement for an older worn out one), price was best value I could find online, ordered easily and regular communication provided with regards to status of delivery. Only issue was our address was not correctly passed through to their courier ending in an error in first delivery attempt, but contacted Ishoppe immediately, address was corrected, apology immediately provided and delivery fee refunded.The product was exactly as advertised and packaged safely when it was delivered. Good company to deal with and would purchase again from them.
October 26, 2010
Unprompted review
5 stars Excellent
Definitely recommend Ishoppe and will use it again. Delivery exactly as promised - prompt and efficient.
October 25, 2010
Unprompted review
Reply from Ishoppe
Hi AO,
Thanks for taking the time to write a review for us on Trust Pilot. We greatly appreciate your custom and are glad to be of service. We look forward to being of help to you in the future.
Best regards,
ishoppe Customer Service Team
Shop at Ishoppe - one the best for electrical goods
Excellent transaction / goods as described quickly delivered. Recommended seller. Top marks :) thanks.
October 24, 2010
Unprompted review
Reply from Ishoppe
Hi Brian,
Thanks for taking the time to write a review for us on Trust Pilot. We greatly appreciate your custom and are happy we could be of service. We look forward to being of help to you in the future.
Best regards,
ishoppe Customer Service Team
Excellent Service! Would shop again.
A friend of mine recommended ishoppe to me and I have to say I was pretty happy she did! I was amazed at the variety of stuff they had to offer on their website. I was looking for presents to give to my parents, brother and boyfriend. I called up customer care and they even helped me with my dilemma in choosing the right products! All in all very satisfied, friendly staff and great products! My boyfriend is really happy with his electric shaver!!!
No complaints, I'd recommend ishoppe to all.
October 23, 2010
Unprompted review
Reply from Ishoppe
Hi Priyanka,
Thanks for taking the time to write a review for us on Trust Pilot. We greatly appreciate your custom and are happy you found our goods of use. We look forward to being of help to you in the future.
Best regards,
ishoppe Customer Service Team
Reply from Ishoppe
Hi Chris,
We sincerely apologise for the packaging error. It happens quite rarely but sometimes an incorrect item may be sent out. We appreciate you emailed us on October 21 to sort this out but we are rather unhappy that you decided to leave a review on Trust Pilot without giving us an opportunity to respond to you.
As confirmed to you on October 22, your correct item has been sent and will be with you in 3-4 working days.
Kind regards,
ishoppe Customer Support Team
zero rating
Impossiblly inflexible and arrogant attitude. I ordered goods and payed by Paypal, funds were cleared by paypal but for some reason paypal said "unconfirmed address". After over one hours telephone calls with paypal, who said address was confirmed and could not explain why "unconfirmed address" was being flagged Despite many calls with Ishoppe and reordering the goods for a second time etc goods would not be released.
Fortunatly I ordered with another company and paid with Paypal and goods arrived.
October 22, 2010
Unprompted review
Reply from Ishoppe
Hello CDJ Goddard,
Thank you for your comments - all reviews help us understand gaps in our delivery and shipping process and yours has been no exception.
The item ordered by you - Kenwood Chef Titamium KM010 - has the retail price of £449.99 which we sell at a discounted price of £289.99. Any item over £100 requires by law to be shipped at an address which has been confirmed by Paypal - should our customer choose to pay by Paypal. This is to ensure that the purchase has not been made fraudulently which safeguards both the credit card holder and also us, the seller.
You also have the coice of paying through your Credit Card via SagePay which automatically confirms the identity of the buyer through a 3D online transaction or use GoogleCheckOut which also has an internal inbuilt safeguard and checking mechanism.
With your 'unconfirmed' status on Paypal, we had given these alternate payment options to you. We appreciate you took the time to speak with Paypal and tried to order a second time but unfortunately this also resulted in an 'unconfirmed' status. By law we were not able to send the high-value Kenwood Chef KM010 out to you and we do regret we weren't able to service you at this time.
We greatly appreciate your custom and hope to be of service to you in the future.
Kind regards,
ishoppe Customer Support Team
excellent tracking system
Received email on delivery date with the delivery hour slot specified.
Item received as description and so far all good.
October 21, 2010
Unprompted review
Fab Service
The item arrived really quickly. Unfortuntely we were out, but it arrived the next day. I have been looking for heaters for a while, but Ishoppe offered the best value for money. I will definately use them again.
October 20, 2010
Unprompted review
Reply from Ishoppe
Thanks for your kind review Jo, we are happy you have found the item useful.
We look forward to being of service to you in the future.
Kind regards,
ishoppe Customer Support Team
EXCELLENT SERVICE
FAST DELIVERY, KEPT INFORMED EVERY STEP OF THE WAY, MANY THANKS.
October 20, 2010
Unprompted review
Very Good
I found the service very good and I am pleased with the product
October 20, 2010
Unprompted review
slow cooker
Best price I found on the web and very very quick delivery,
October 20, 2010
Unprompted review
satisfactory
The heater I ordered arrived damaged on the wednesday. After an e mail and a phone call it was agreed that a replacement would be delivered on the friday. It came the very next day ( thursday ) just as my wife was due to go out. All in all it came to satisfactory conclusion but that may not have been the case if my wife had not been in on the thursday!!
October 19, 2010
Unprompted review
Reply from Ishoppe
Thanks for your kind review Alan, we are happy you received the replacement item the very next day. We look forward to being of service to you in the future.
Kind regards,
ishoppe Customer Support Team
Can you get any better???
after an initial hiccup paying with paypal ,not serious they didn't take the money ,everything else was perfect.Packing was perfect! delivery time given was 13.03 it arrived 13.11 how good was that.WILL BUY FROM AGAIN!
October 18, 2010
Unprompted review
Reply from Ishoppe
Thanks for your kind review Bernie, we are glad you are happy with our service.
We look forward to being of service to you in the future.
Kind regards,
ishoppe Customer Support Team
Excellent service
After an initial problem with PayPal, ishoppe couldn't have been more helpful. They sorted out the problem and upgraded me to next-day delivery because of the imconvenience. Great customer service - others could learn from them! Item very well packed and delivered exactly when expected. Good company to deal with.
October 16, 2010
Unprompted review
Ishoppe The Place For Value
Dear Sir,
The camcorder I ordered is great value for money and the picture quality is excellent.
I would certainly recommend Ishoppe to all my friends and family.
I have a camcorder the same,so this one is for my daughter Michelle for christmas.
May I take this opportunity to wish everyone at Ishoppe a very merry christmas and a happy and peaceful new year.Very best wishes to you all.
October 15, 2010
Unprompted review
EXCELLENT SERVICE
GOODS ARRIVE AS PROMISED VERY QUICKLY. GOOD PRICE EXCELLENT ALL ROUND SERVICE. HIGHLY RECOMMEND
October 13, 2010
Unprompted review
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