Ishoppe Reviews 

229
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

I wish I could give a much lower rating than I have. This company is absolute rubbish. They took nearly 4 weeks, and countless e mails to send me out the completely wrong order. Avoid at all costs.

Rated 1 out of 5 stars

Description on web states 8km range for hand held radios, when arrived the instructions state 3 km range. After trying the product the range is only 3km, as such this is strictly not as described,... See more

Company replied

Rated 2 out of 5 stars

Ordered 2/12 - received emails to say dispatched 6/12 - 13 /12 still no item, emailed from website that says 'we endeavour to respond within 24 hours - 14/12 no item, no response to email, sent sec... See more

Company replied

Rated 1 out of 5 stars

My son was in tears today with the 'hamper' he purchased out of his own money for Fathers day gift to his Dad. It turns up in a shoddy box with battered chocolate packaging. He requested a gift messag... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Welcome to the world of Household Appliances and Mobile Accessories! Discover a huge collection of mobile phone accessories, kitchen appliances, hair care products and other electronic gadgets on iShoppe. iShoppe is a leading company of electronics & mobile accessories in UK. Our warehouse is based in West London and we offer great delivery service within United Kingdom. We take pride in offering quality products at competitive prices backed by exceptional customer service. iShoppe is dedicated to offering exceptional value in two core areas: 1. Mobile Accessories 2. Household Electronics In mobile phone accessories we specialise in mobile chargers, mobile batteries, mobile covers, mobile cases, memory cards, screen protectors, mobile car charger, bluetooth headsets and other mobile accessories of genuine brands like Nokia, Samsung, Motorola, Sony Ericsson and Siemens. On the household front we stock the best selection of Food Processors, Blenders, Mixers, Kettles, Toasters, Coffee Makers, Personal Care products such as Shavers, Trimmers, Clippers and Dryers from leading brands like Kenwood, Philips, Remington, Morphy Richards amongst others.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

229 reviews

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No recent history of asking for reviews

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1.3

All reviews

(229)

1 review in the last 12 months

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Rated 5 out of 5 stars

Fast delivery, excellent product

Ordered a Robert Patterson iPhone case for my girlfriend as its her birthday coming up. I had never used the site before and had experience in the past when using other sites that delivery times can be a while. So I ordered giving plenty of time so that my order came through before her birthday. I was pleasantly surprised to see my order arrive 2 days after my purchase giving me plenty of time to wrap up the present.

October 12, 2010
Unprompted review
Rated 5 out of 5 stars

Excellent service

Item arrived super quick, packaged well, postage was very reasonable and was kept informed of order status right up until the hour it arrived. Can't recommend ishoppe enough, brilliant!

October 11, 2010
Unprompted review
Rated 5 out of 5 stars

wonderful

Super quick delivery on my babyliss mini straighteners, and a fab price.

October 11, 2010
Unprompted review
Rated 5 out of 5 stars

Efficient Customer Service!

From placing my initial order I received a phone call and several emails from ishoppe informing me of when my order was going to be delivered. They even pin pointed an approx delivery time between 4.30 and 5.30pm and sure enough my order turned up at 4.40pm!! All the emails & text were probably a bit OTT but I certainly can't fault ishoppe for their effective communication and customer service. Thanks!!

October 5, 2010
Unprompted review
Rated 5 out of 5 stars

Sweet!!

very competative prices & arrived very promptly. can't say anything bad apart from that they need more publicity.

October 2, 2010
Unprompted review
Rated 2 out of 5 stars

From 6 in stock to not in stock.

I noticed one of ishoppe's pretty digi photo frames when I searched on Google shopping. For just under £30, it was a bargain and would've made a brilliant present for my sister's birthday. With 6 in stock, I thought it was very very likely that I would recieve it within the next 5 days, as stated when I ordered. I ordered at around midnight on a Tuesday. Wednesday and Thursday passed and I still hadn't had an e-mail to say my order had been processed. I got an e-mail Friday evening saying there were none left in stock and they weren't expecting another shipment of them. By this time it was too late to buy anything else online, as her birthday was Monday, so I had to pay £80 for one from a shop. Absolutely terrible customer service, I won't be buying from here again.

September 29, 2010
Unprompted review
Ishoppe logo

Reply from Ishoppe

Hi Levi,

We deeply apologise you did not receive the item you had ordered and were unhappy with our service.

We received the order you had placed on Tuesday, September 21 when our business opened on Webnesday morning, September 22. Upon checking the stock and other orders dispatched the previous day, we realised that we had sold-out of the photoframes with the flower design that was ordered by you. We had then contacted you over the phone number provided in your order form. As we could not get you directly, we left a voice message offering you an alternate photoframe. When we did not hear back from you until the afternoon on Wednesday, we sent you an email with therse same details at 2pm. It is quite unfortuante our email and voice message did not reach you in time.

Apart from our online business, we also receive customer orders through the phone and also directly through people who walk into our showroom. It can sometimes happen that a product gets sold-out quite quickly through these various selling channels. Unfortuantely, the item you ordered was a high-selling product as we had offered a great discounted price on it. By the time your ordered was received and put into process, we had sold-out.

Our apologies we could not be of service to you for the photoframe but we sincerely hope you will patronise our shop once again.

Kind regards,
ishoppe Customer Support Team

Rated 5 out of 5 stars

Excelllent Service

Payment option of paypal meant my transaction was secure.
Despite making an incorrect entry in my delivery address, problem was rectified promptly and delivery was still prompt. Correspondence was timely and feedback given precise.

September 28, 2010
Unprompted review
Rated 4 out of 5 stars

Quality products and fast service

I bought a roasting pan through ishoppe. Best price I could find on the internet and I was very happy with what i received. No fuss service and received the item very quickly. Was well packed and very happy with the whole transaction. Not sure how they go with larger electronic good but from the small purchase that I made I would Recommend.

September 27, 2010
Unprompted review
Rated 5 out of 5 stars

FAntastic!

Absolutely wonderful service - even narrowed the delivery time down to 60 minutes! Definitely use you again thank you!

September 27, 2010
Unprompted review
Rated 1 out of 5 stars

Inappropriate description of goods to

Description on web states 8km range for hand held radios, when arrived the instructions state 3 km range. After trying the product the range is only 3km, as such this is strictly not as described, I would have not bought these if the description was accurate.

It is simply to much trouble to ship these back for a refund etc.

NOT AN ACCEPTABLE WAY TO DO BUSINESS

September 27, 2010
Unprompted review
Ishoppe logo

Reply from Ishoppe

Hi Nicholas,

Our sincere apologies you received an incorrect item. It is most unusual that typo errors on our website result in dissatisfaction but should this occur we try our best to compensate our customers. We had offered you an alternate product and a discount on this item which you had chosen not to accept.

Again, our apologies you were not fully satisfied with our service. We hope you give us a chance to of help to you again in the future.

Best regards,
ishoppe Customer Service Team

Rated 5 out of 5 stars

nice and fast delevery

i got the morph desk buddy, as i was a fan of the show when i was a kid,
it said flexy but tbh its not, i expected a rubber toy that you could pose in any way just like morph dose but its too hard for that its hard to even bend his hands etc

but it was sent to me fast and got here on time so no complaints there

September 9, 2010
Unprompted review
Rated 5 out of 5 stars

Very good service

The goods were delivered on time, with new packaging, and match the description given on the site. It was also great value for money. I'll almost certainly use it again in future !

September 8, 2010
Unprompted review
Rated 2 out of 5 stars

wasted my time

ordered a wet and dry vacuum and when it came it was a dry vac.
i needed them to collect it but they couldnt collect it so i had to post it with my own money and never got postage refunded.
total waste of my time, false advertising

September 8, 2010
Unprompted review

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