Island 4x4 Kent Reviews 

162
TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

I order a lot of parts from them but not if i need them quickly. They take more time to process the shipping and their couriers (FEDEX) agent in Iceland provides worse service than DHL or UPS. Islan... See more

Rated 1 out of 5 stars

The wrong part was sent to me and despite numerous emails (no answer on their phone), they are either too inefficient, understaffed, or unable to arrange collection of the wrong part and for it to be... See more

Rated 5 out of 5 stars

Every order has always been perfect and delivered quickly and also packaged up properly. I was recently having problems logging in to see my latest order details, so I emailed them and they res... See more

Rated 5 out of 5 stars

I was quoted on various land rover parts- very happy with the prices& shipping cost. (I come from the land downunder) - I wanted to add to my quote & was having difficulties in doing so. Emailed the c... See more

Company details

  1. Auto Parts Store
  2. Auto Machine Shop
  3. Car Accessories Store

Information provided by various external sources

Land Rover parts, Land Rover spares, Range Rover parts and accessories for Freelander, Discovery, Defender and Series models. UK and worldwide mail order. Competitive prices. Land Rover parts, Land Rover spares, Range Rover parts and accessories for Fr...


Contact info

4.2

Great

TrustScore 4 out of 5

162 reviews

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4.2

All reviews

(162)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

Wow What Great Service

After being badly let down on delivery from another sell known LR supplier I searched around and found Island-4x4.
What great service, I ordered the parts on Thursday afternoon, half expecting them to arrive early next week. To my surprise they arrived on Saturday morning, the bonus being they used a reputable courier company.

October 16, 2021
Unprompted review
Rated 5 out of 5 stars

Great Service to Oz!

I have been dealing with the Company for some years now, the Sales department is always helpful, parts are well priced and service to Melbourne - Australia cannot be faulted. I recommend Island 4x4 to all LR owners.

October 15, 2021
Unprompted review
Rated 5 out of 5 stars

Great Service as usual

Great Service as usual
on thursday I ordered a 1-2 days order in genuine item and it was delivered Saturday morning and got fitted over the weekend
Smiles all round, thank you

September 26, 2021
Unprompted review
Rated 5 out of 5 stars

Parts

Ordered parts , then quickly realised I needed more .
No problem , order cancelled , new parts ordered .
Ordered Friday arrived Sunday afternoon !
Great stuff !

September 19, 2021
Unprompted review
Rated 5 out of 5 stars

Ordered Discovery 2 Air Springs Fri…

Ordered Discovery 2 Air Springs Fri afternoon (20th Aug) about 3.00pm. Didn't expect them till the following week. Was gobsmacked when they turned up lunchtime next day! This is top notch service! Very pleased.
Well done and thanks!

August 24, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. I am a long time customer of the company, last time I asked via mail for a new product not yet in web shop, and within few hours they managed to list it ready to order. I really appreciate this kind of proactive approach.

August 3, 2021
Unprompted review
Rated 5 out of 5 stars

Great service!

Great service! Had parts I needed in stock and fast delivery. Would definitely use again!

July 28, 2021
Unprompted review
Rated 5 out of 5 stars

What a service!

What a service! I emailed a parts enquiry during the closed hours of the weekend, I received a reply 6 mins after opening time on Monday morning.
I placed my order at 0834 on Monday 19th July 2021 and my part was delivered 23 hours 24 minutes later what better service can you ask for.
Thank you Island 4x4 Streets in front of the opposition.

July 20, 2021
Unprompted review
Rated 1 out of 5 stars

Ordered and paid for a part

Ordered and paid for a part. Unfortunately it was defective and returned which they claim to have never received. Item with the same series number delisted for sale and then they claim that the item doesn’t exist and they used an old photograph. Of course you did.

July 3, 2021
Unprompted review
Rated 1 out of 5 stars

They don't exist anymore

They don't respond to warranty claims. Nobody there after many attempts.
I bought a propshaft for a Defender that broke down in less than 1000 km. They advertised it as OEM and with 2 years warranty.
Why a company would choose to go down this way is beyond my comprehention.

June 23, 2021
Unprompted review
Rated 5 out of 5 stars

ADVICE FREELY GIVEN

Bought a product for my Series 2 which wasn’t quite right. Island 4x4 Kent helped out with some advice and directed me to a supplier even though there was nothing in it for them. Very helpful sales team - thank you.

June 18, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, my part arrived very quickly and I'm in Northern Ireland,
Island 4x4 were also the cheapest for my part. Can't fault this company in any way and will definitely be buying from them again.

June 11, 2021
Unprompted review
Rated 5 out of 5 stars

Wow, what fantastic service.

Wow. What fantastic service. A google search for an idler pulley for my Thor V8 brought up a number of ‘the usual suspects’. Once again, Island 4x4 (Kent) Ltd came up the cheapest. And it arrived the following day. It was exactly as advertised, no extra or hidden costs, and it works perfectly. Even though they are on the opposite side of the country from me, I am so glad I chose to use Island 4x4. I will happily use them again.
Oh, I forgot to mention, I have no association or connection with Island 4x4, so this isn’t a false review.

June 9, 2021
Unprompted review
Rated 1 out of 5 stars

AVOID!!Nearly a month after placing…

AVOID!!Nearly a month after placing large order of gearbox parts and asked for update 2 weeks later and was told no eta and would look into it....no reply, email them again 12 days later and was more interested in refunding me than looking into it.

June 1, 2021
Unprompted review

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