Island 4x4 Kent Reviews 

Thank you very much for delivery my part very fast.
I have contact the island 4x4 customer service team by email I got response in minute,
There is a spare part in stock, I will receive it in two days, and the surprising thing , I received it in less than two days.
Top store & top seller 🌟🌟🌟🌟🌟
We will shop again 💯
Excellent service and fast delivery.

Terrible company. Advertises goods for wrong price then says not available.

Very bad society, I have order some parts one of them is become defective and I don't have any response for my problem.

great communications ,massive stocks, very fast shipping , my first choice for landrover stuff.

Unfortunately another poor customer service experience. This issue has been outstanding since June, and haven't had a reply since the end of July

Very poor customer service!!! Response by email very slow and very un professional, which is a shame as their prices were good.
Order cancelled due to no updates and what generally felt like no interest in trying to sort the problem. Elsewhere it is, even if it costs a little more. Customer service needs serious improvement!!

My experience of Island 4 x 4 Kent is 5*. I have also used their returns procedure & consider that to be 5* also. Their couriers are excellent. You are kept informed at all stages. Highly recommended. Part prices are very favourable too, as is their delivery charges. Highly recommended (3) purchases over last month.

If you don't have any issues with the items delivered all good. However, if you do, no response to emails. Had an item delivered that was damaged due to insufficient packing within the inner box. Tried emailing multiple times, no response on phone either. Paypal dispute is the next option...

Have had 13 orders from Island , am in Australia so parts are sent via overseas courier. Parts usually arrive within 10 days of ordering - pretty good service. Never had an incorrect order , damaged goods or failure to deliver. Island have in the past ordered in parts for me which have not been on their database (and upgraded their database to include the part). I wonder how many of these reviews are from trolls or opposition .

great Value for money. would struggle to find cheaper. always arrive quickly. the only minor complaint is i only live 5 minutes away and there is no way to collect an item if needed in a rush.

Can't fault there prices and the choice of parts.
The email response is a little hit and miss. I can't find anybody with better value for money. 😎

Terrible company! Advised I could return incorrect items, returned - got signed proof of delivery of the return and the company have since ignored me for months. Currently opening a dispute with credit card company. AVOID at all costs!

Had a few parts from these people with no issues. This time I ordered 2 seat bases Defender and a PAS pump ZF. Parts came took a week. Opened the boxes and the PAS box was inside the other larger box but this box was split open large enough for the pump to be removed. Fitted it and it didn’t work as well as the old one. After a few e mails with no replies They finally arranged to pick the pump and and offered me refund or replacement I took the replacement option. 8 days later no pump and no reply to 3 e mails. Customer car is still sitting here

Excellent for selling you products.

Terrible for any after sales support. Will not respond to any emails.

I fear to add up how many thousands of pounds I have spent at island 4x4 over the last 10 years or so. I drive 4 landrovers, defender 90, Range Rover Vogue, Discovery 3 and a 110 V8. I haven’t ever put one in a garage, apart from my own garage/barn/driveway. J carry out all the work myself and order loads of parts as and when I need them. When I ask advice on a particular part, they let me know which one to buy.I have had a few wrong items, but that was because I ordered the wrong items! Excellent value, prompt delivery, communication acceptable. A first class business very well worth buying from. Si, Dairy Farm.

I purchased a transducer for my Disco 1 in March which failed upon fitting, unfortunately you were unable to replace it. I have sent several e-mails and tried to contact you via phone, but to no avail. All I require is a returns note so that I can obtain a refund for a faulty item.
I have had good service in the past but this I find frustrating
John Elvidge

Very good on Price, Communication and Fast Delivery. I recommend them without hesitation. Steve Hare, Worthing. W.S.

Fair to say, I was a bit nervous to order from a site that had so many complaints, especially ordering from a different country (!) and a somewhat bulky item (a rare type of tank and some gaskets).

To my surprise, I had no problem whatsoever, maybe it’s just me, but also it could be a sign of things not always going wrong with these guys.

Item was exact item, correct specs and great pricing. Will definitely try order from Island 4x4 Kent again, just to be fair to the people reading this review - I’ll risk it again myself, their selection is great and they seem to be true Landry fans.

Item didn't arrive and no response to emails. Avoid at all costs

Better to pay a bit more to have an honest seller who will actually do what they where paid to do